Al Pellizzeri | Page 19

Love Family Hyundai! I've been a customer at Family Hyundai for over 18 years. It was a no brainer when it came time for me to purchase a new vehicle. Service, Sales, Man I've been a customer at Family Hyundai for over 18 years. It was a no brainer when it came time for me to purchase a new vehicle. Service, Sales, Management, Finance departments - all exceptional! I wouldn't go any where else! Highly recommend! More

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Fantastic customer service every time I am in the service department. Thank you also to Emily & the other ladies in the office as well! department. Thank you also to Emily & the other ladies in the office as well! More

by Chris Verified Customer Verified Customer

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Long wait for servicing. I had an 8:30 appointment for installation of a remote starter. When booking the appointment, I was told it was a 2-3 hour service. I called 5 hou I had an 8:30 appointment for installation of a remote starter. When booking the appointment, I was told it was a 2-3 hour service. I called 5 hours later, and was told the work was even started!! I was told a 3rd party do the installation of starters. Why wasn't I told this when I made the appointment? I thought I was getting the work done by the dealer. I could have taken it to one of the many businesses that do the work, for a lot less money. I didn't get the call saying it was completed until 4:30. I informed them that I needed a ride I was picked up at 5:00. When I arrive at the dealer, my vehicle still wasn't ready! Another 15-30 minutes of waiting. I asked why it took so long, I was told they had a lot of cars. Seems like they were overbooked. I could have came another day. I paid $766. I wasn't offered anything for the inconvenience, such as a discount. Highly disappointed in the service. . More

by PURRFECTION1987 Verified Customer Verified Customer

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Great service but was charged and had warranty coverage on items. Had to be reimbursed. on items. Had to be reimbursed. More

by ARSTOREY22 Verified Customer Verified Customer

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Service crew is friendly and efficient. It's nice to be able to drop in without having an appointment - for light jobs like oil changes, tire rotation, etc. It's nice to be able to drop in without having an appointment - for light jobs like oil changes, tire rotation, etc. More

by jsmith062980 Verified Customer Verified Customer

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As usual, this dealer meets and exceed expectations for customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous p customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous purchase of a sonata. Even though some faces have changed over that time a decent amount that remains will still show familiarity when they see me. Steve and I conversed about college days with ourselves and children through the Hawkeye connection. The name "Family Hyundai dealership" really fits the location. They are always welcoming and my new purchase went as smoothly as I expected it. Though I hadn't met Carlos before, he was a gracious participant in my purchase. We laughed and stayed focus on the deal being complete efficiently. Al is someone that also, makes you laugh and present honest information about the cars and the history. When I see him, I am even more at ease because he comes off genuine and appreciative of my presence and jovial demeanor. All in all I m happy with my purchase and look forward to moment of connection whenever I am in the dealership. Thanks again, to everyone involved in this recent purchase of a new car... Kudos! More

by solidiphi3 Verified Customer Verified Customer

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Great service and so friendly. It was a pleasure working with everyone at Family Hyundai It was a pleasure working with everyone at Family Hyundai More

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Has always stood behind their service and have always given us the best prices when purchasing a new vehicle , our family has purchased 6 vehicles in the last 7 years given us the best prices when purchasing a new vehicle , our family has purchased 6 vehicles in the last 7 years More

by Chrisroche90 Verified Customer Verified Customer

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I actually really loved buying a car from this dealership. Ricky was a great salesman and I thoroughly enjoyed working with him. dealership. Ricky was a great salesman and I thoroughly enjoyed working with him. More

by CMBARAGLIA Verified Customer Verified Customer

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Large diversified inventory of vehicles, knowledgeable and helpful sales staff, informed finance department who help me customize my financing for my new car and helpful sales staff, informed finance department who help me customize my financing for my new car More

by SCOTT_W_MORGAN Verified Customer Verified Customer

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