Dealership Experience
8 yrs, 6 mos
184 Reviews
Write a Review184 Reviews of Adrienne Cross
May 16, 2020
Outstanding Finance Experience Adrienne Cross, Finance manager for Henry Brown Buick is a rock star! We were at the end of our lease on a Buick Envision. We were pondering whether t Adrienne Cross, Finance manager for Henry Brown Buick is a rock star! We were at the end of our lease on a Buick Envision. We were pondering whether to buy the car off lease or look at other options. Adrienne explained the pros and cons of each scenario and got us the best deal on financing we could imagine. We decided to buy out our car from its lease. Adrienne was pleasant, patient and helpful along the way. The smoothest deal we have ever had. We would highly recommend going to Henry Brown for your next vehicle lease/purchase! Hats off to Brandon Warwick for his help too! More
Other Employees Tagged: Brandon Warwick
April 28, 2020
Sale person Dwayne Champion did a great job throughout the buying process. Even helped out in areas that did not concern his position to keep the sales process moving forward. the buying process. Even helped out in areas that did not concern his position to keep the sales process moving forward. More
Other Employees Tagged: Shawn Brumley, Dwayne Champion
April 16, 2020
Great experience! Butch was very responsive and answered a lot of questions via email and text message during the week leading up to my purchase. He spent considerable Butch was very responsive and answered a lot of questions via email and text message during the week leading up to my purchase. He spent considerable time helping me find the right vehicle in inventory, as well as time on the dealership lot looking at trucks. We settled on a very fair price and I'm glad I was able to buy from the dealership closest to my home. Butch also continues to answer various questions I have post-sale and his service has been top notch. TJ was reasonable in final price negotiations and we settled at a price that made me feel like I was getting a good value. Adrienne in F&I was also very easy to work with and made the signing process quick and easy. Thank you, Butch, TJ, Adrienne and Henry Brown Buick GMC for helping me find my dream vehicle! More
Other Employees Tagged: Butch Shearer , TJ
May 28, 2019
Had a great experience at Henry Brown Rigo and Adrienne were great to work with. They made buying a car very enjoyable. This will be the first stop next time I’m looking for a new car. I w Rigo and Adrienne were great to work with. They made buying a car very enjoyable. This will be the first stop next time I’m looking for a new car. I will definitely recommend these fine people to others! More
Other Employees Tagged: Rigo Ramirez , Kenny Gonzales
January 14, 2019
Very good I enjoyed my time buying my new truck at Henry brown butch was a very good salesman and never pressured me in to anything and was able to put me in a I enjoyed my time buying my new truck at Henry brown butch was a very good salesman and never pressured me in to anything and was able to put me in a truck that worked best for me. Adrienne the financial lady was also very helpful and making me feel comfortable with my choice of financing my first vehicle. More
Other Employees Tagged: Butch Shearer
July 12, 2018
was taken care of through out the entire process. being an out of state buyer, the initial online service was great. reps were professional and ready for me when I arrived. big thumbs up!!! being an out of state buyer, the initial online service was great. reps were professional and ready for me when I arrived. big thumbs up!!! More
Other Employees Tagged: Butch Shearer
July 07, 2018
Carol And I were truly pleased and have told all our friends I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever ha I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever had. As far as Carol and I are concerned we could not have had a better time in the purchase of the new GMC Acadia. Debbie Good, the daughter, also purchased a auto at Henry Brown, So business runs in the family. All I can say to Butch is, keep up the good work, as I know you will. Also I would like to thank Adrienne Cross as she was great and likable and very good at her job. We believe she did her best to find the best possible financing she could for us and she also helped Debbie and we were told that she and Debbie became friends. Anyway thanks to Butch and Adrienne. Henry Brown is very lucky to have these two on this payroll! Bobby & Carol Messersmith More
Other Employees Tagged: Thomas James, Butch Shearer
June 06, 2018
Great Buying Experience We ran into Dylan Barrett while looking around the lot and we are so happy we got him to help us find the perfect car for us! We couldnt be happier w We ran into Dylan Barrett while looking around the lot and we are so happy we got him to help us find the perfect car for us! We couldnt be happier with the purchase of our used Acura RDX that Dylan found for us, plus he made the process quick and transparent. I would highly recommend this dealership and Dylan Barrett to any of my friends/family looking for a vehicle. Adrienne in finance was also very helpful and friendly, she explained everything thouroghly to my wife and I. Thanks to everyone at Henry Brown in Gilbert for making our car buying experience the best we’ve had! More
Other Employees Tagged: Dylan Barrett
May 23, 2018
Very Knowledgeable Straight to the point. Very knowledgeable, respectful of our time. Friendly, and made sure we knew he was only a phone call away if we had any ques Straight to the point. Very knowledgeable, respectful of our time. Friendly, and made sure we knew he was only a phone call away if we had any questions after the sale. More
Other Employees Tagged: Butch Shearer
May 19, 2018
Great Experience I had been looking for a vehicle 4 months and had gone to several dealerships. When I went to Henry Brown really was not looking to buy. Butch greeted I had been looking for a vehicle 4 months and had gone to several dealerships. When I went to Henry Brown really was not looking to buy. Butch greeted me told him I was just looking. I had my mind set on a Toyota Highlander my daughter wanted me to check out the Buick. Butch had just taken in a trade for a 2014 GMA Acadia. I really liked it but was not prepared to buy it that day. I had not had or bought a newer vehicle for quite awhile and wanted my kids to look at it to reconfirm my decision. Butch and his managers were very understanding. I love my Acadia and am very appreciative for Butch. This was a big decision for me and I trusted him and he is there if I have any concerns or questions. Adrianne Cross was very easy to work with and made the transaction so stressless. More
Other Employees Tagged: Butch Shearer , Dave Thompson