Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 17

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
5.0
268 Reviews

Dealership Experience

10 yrs, 5 mos

5.0

268 Reviews

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268 Reviews of Adrienne Cross

July 30, 2022

Dealership Rating
Employee Rating

Brandon was very professional and polite…glad he was able to assist and make the experience More

by MARDEBLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 22, 2022

Dealership Rating
Employee Rating

Everyone made the whole process smooth! I appreciated Brandon bringing the paperwork to our house, it was very convenient! More

by STACEY.C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Brandon Warwick

Jul 24, 2022

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Stacy, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 19, 2022

Dealership Rating
Employee Rating

No follow threw with what was said to be done. When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not hap More

by REBECCA.COLEMAN0827
Recommend Dealer
No

Other Employees Tagged: Thomas James, Brandon Warwick

Jul 19, 2022

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, Rebecca, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 10, 2022

Dealership Rating
Employee Rating

Butch, Kelsey, and Rigo were amazing. From start to finish it was a great experience and I love my car! I got exactly what I needed and wanted. Even when I was ready to give up Kelsey More

by PHOTOGIRL722
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez, Butch Shearer

Jul 11, 2022

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 02, 2022

Dealership Rating
Employee Rating

This was an incredible dealership experience. This is the A-Team of folks that helped deliver a custom order as quickly as possible in these challenging times. Buy here with confidence! More

by GREG@AZTHORNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Dwayne Champion , Phil Cross

Jul 05, 2022

Henry Brown Buick GMC responded

Greg, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else our "A-team" can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 26, 2022

Dealership Rating
Employee Rating

Dwayne Champion was our salesman and he was great to work with! Great dealership, very customer friendly. More

by Genesia M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

Jun 27, 2022

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 18, 2022

Dealership Rating
Employee Rating

Rickie was very friendly and helpful from beginning to end. The supporting staff were all very helpful as well! More

by ESMERALDAREYNAGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Thomas James

Jun 20, 2022

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 17, 2022

Dealership Rating
Employee Rating

Love the truck so far, it is very nice and rides great thank you nice More

by STAUSSFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

Jun 20, 2022

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 30, 2022

Dealership Rating
Employee Rating

Henry Brown GMC is like no car dealership I've ever experienced before. I was looking online for a truck and within minutes Butch reached out to me. The truck I was interested in was already spoken for More

by Wampeeboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer

May 31, 2022

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new truck. We truly appreciate your kind feedback for Butch and our team! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 26, 2022

Dealership Rating
Employee Rating

We had another wonderful experience purchasing our vehicle from Henry Brown. Blake always takes great care of us and everyone goes above and beyond to make the transaction smooth and painless! More

by NGRECO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

May 31, 2022

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Blake and our team, and we look forward to working with you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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