Was polite very respectful offered a bottle of water and
talked about and show me what the SUV I came in to purchase had and offered very great person.
talked about and show me what the SUV I came in to purchase had and offered very great person.
More
by Benjamin
Feb 04, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congrats on your new vehicle!
Jun 21, 2022 -
Benjamin responded
Adam, was a very polite and respectful salesperson. I have told all my family & friends if their looking for a car to go there Family Hyundai on 159th,thanks again
Everything was great Sales Adam was fantastic as were all
involved will recommend
to anyone
involved will recommend
to anyone
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by RRESZEL
Jan 09, 2022 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that Adam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
Pleasant experience overall. Bought the one car that was
the model I was looking for. I paid full sticker price which is better than most dealerships right now.
the model I was looking for. I paid full sticker price which is better than most dealerships right now.
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by MRKKNUDSON
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Dec 31, 2021 -
Family Hyundai responded
Mark, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Average, Nothing spectacular.. Nobody really went out of
their way to make sure you had a great experience..
their way to make sure you had a great experience..
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by julzz32
Dec 16, 2021 -
Family Hyundai responded
Here at Family Hyundai, customer satisfaction is our #1 priority, and we're sorry if we fell short here. Please don't hesitate to reach out to management if you'd like to share some more detail. We are always eager to learn and make improvements. We appreciate your review and hope you will give us another opportunity to serve you.
The whole process took way to long. Due to the high cost
of the car there should have been a few perk thrown in. I realize the car was considered used (1100 m) but the service agreement for free oil change
of the car there should have been a few perk thrown in. I realize the car was considered used (1100 m) but the service agreement for free oil change and tire rotation would have been nice.
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by jjoppek
Verified Customer
Verified Customer
Other Employees Tagged:
Sonata Bartkus, Joe Panici
Nov 19, 2021 -
Family Hyundai responded
Thank you for sharing your thoughts about your experience with Family Hyundai. We strive to make sure that every customer leaves happy, and it's disappointing to hear that you weren't fully satisfied with your experience. We appreciate your business and hope you will give us another opportunity to serve you.
They go all out to make sure you are happy with your
purchase and service.
purchase and service.
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by SEWINGHOPE
Verified Customer
Verified Customer
Nov 10, 2021 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I am loving my new car, thank you all for making it
happen for me!
happen for me!
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by KRISTY
Verified Customer
Verified Customer
Sep 15, 2021 -
Family Hyundai responded
Kristy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I don't know how or why Family Hyundai is receiving 4-5
star reviews but I can provide proof that the smiles, hand shakes, kind words are a show. Family Hyundai lied and ignored, me on 2 occasions. Using t
star reviews but I can provide proof that the smiles, hand shakes, kind words are a show. Family Hyundai lied and ignored, me on 2 occasions. Using the excuse that one check owed to me was lost in the mail (prior to covid), and ignored 7 telephone calls to after market, 1 phone call to the GM, 1 personal visit and finally turned over a second check that was owed to me because I contacted the Illinois attorney generals office. You tell me if they earned a 4-5 star.
.
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by Played with
Aug 20, 2021 -
Family Hyundai responded
Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.
The whole process - trade-in, paperwork, financing took
just a few hours. I wish I could have left there with a few more dollars still in my pocket but overall, I’m satisfied.
just a few hours. I wish I could have left there with a few more dollars still in my pocket but overall, I’m satisfied.
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by JROD147
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Lupo
, Kelly Kuckelman
Jul 21, 2021 -
Family Hyundai responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!
Great service department. Although it's busy the
employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed.
employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed.
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by ayrshire2
Jul 08, 2021 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.