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AJ Vallarelli

Overview Reviews (94) Inventory (316)

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AJ Vallarelli

AJ Vallarelli | Page 8

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

94 Reviews

Overview Reviews (94) Inventory (316)

4.8

94 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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94 Reviews of AJ Vallarelli

August 21, 2024

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Employee Rating

Everyone was nice and service was done quickly. My only issue was the recommendations made My only issue was the recommendations made More

by maystar5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided quick and friendly service. We appreciate your honesty regarding the recommendations and will keep it in mind to improve our approach.

August 20, 2024

Dealership Rating

Employee Rating

Service was excellent. The salesman was very nice and informative. I always bring my car here because of the excellent service. The salesman was very nice and informative. I always bring my car here because of the excellent service. More

by RAMOE014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Besemer , Richard Moss

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Aug 22, 2024 -

Honda of the Avenues responded

We appreciate your continued business and look forward to providing that same level of service on your future visits!

August 13, 2024

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Employee Rating

My waiting time for service was under 1 hour and I was home promptly on time home promptly on time More

by bhp48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 17, 2024 -

Honda of the Avenues responded

We appreciate your business and it is our goal to provide oil changes in a hour and work everyday to make that our standard.

August 12, 2024

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Employee Rating

Pleasant service experience, AJ said he’d expedite the service being performed and he had it done ahead of schedule. service being performed and he had it done ahead of schedule. More

by sakworld1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 17, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that AJ was able to get your vehicle serviced in a timely fashion.

August 07, 2024

Dealership Rating

Employee Rating

The dealership has become a Service Department golden goose. They now charge to determine the problem (a lot of $$). If it wasn’t the right fix they’ll just charge another diagnostic fee on top of the fi goose. They now charge to determine the problem (a lot of $$). If it wasn’t the right fix they’ll just charge another diagnostic fee on top of the first fee. I’m not going back! More

by macisgr8

Verified Customer

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Recommend Dealer

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Aug 07, 2024 -

Honda of the Avenues responded

Thank you for sharing your experience. Based on your user profile I can’t locate your file. Please give me a call as I’d like to try and help. My name is Crista Poynor and I am the service director here. 904-370-1296

June 21, 2024

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Associates were professional, friendly, and helpful. The service was performed quickly with clear, effective communication. The service was performed quickly with clear, effective communication. More

by kristinmg17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Honda of the Avenues responded

We are appreciate your business and for taking the time to submit a review!

June 20, 2024

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Employee Rating

AJ was courteous and pleasant. He got me and out within the timeline he gave me. The car runs great. Thank you! He got me and out within the timeline he gave me. The car runs great. Thank you! More

by cambrjc1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Honda of the Avenues responded

We are glad to hear that AJ was able to provide you with timely service and we appreciate your business!

June 05, 2024

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They provided amazing service and I’ve been going to this dealership for years now. dealership for years now. More

by disneyjosephine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, Steve Fink, Eric Laurendeau, Marcellis Smith, Paula Williams , Luci Kott, Jason Uhrmacher

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Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

May 25, 2024

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Employee Rating

Great customer service with great people that help you along the way of getting a great car. along the way of getting a great car. More

by Shelia Arroyo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Lewis, James Bollettieri, Ed Danley , Robert Church, Patrick Lawton, Oral McDonald, Richard Norton

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 23, 2024

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Employee Rating

Fast and detailed in what is going on. Kept customer informed ever step of the way. Kept customer informed ever step of the way. More

by Jonathan.lc.thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

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