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Things went well. We have been a customer for more than... - Ronarm
Things went well. We have been a customer for more than 10 years.the sales person Amanda was help full. Since we had a Murano before it was not necessary to go thru all the details.
Great sales experience - Murano16
Everyone was so professional, knowledgeable, and friendly. There was no pressure to purchase, just a desire to get me the information I needed to make an informed decision.
Tried to Buy a 2016 Murano, but... - Roughrider
After much research on the 2016 Murano, I was ready to deal. The salesperson I dealt with was Mark Westberg. We went on a test drive and the Murano is a very nice SUV. Mark did a good job explaining many of the features of the Murano, however he is not the friendliest salesperson you will ever meet. He comes across as "old school" and gruff. He and the owner took my trade-in for a drive and then the owner and the dealership dog...an actual dog...sat down with me for a quick chit chat to try to make me feel like family so I'm more likely to buy from them. Finally, I went into negotiations with Mark. However, there were no negotiations. He offered me MSRP and that's it! Who buys a new vehicle at MSRP?!! He also assessed my trade-in at a very low value. When I tried to dicker with him, he would not budge. He became rude and basically told me "he and his 30 years of car sales experience knew more than I ever would". Needless to say, I got out of there pretty quick! Don't waste your time or money at this dealership! And beware...Mark made it very clear that they do not charge "dealer or document fees", but then proceeds to add on $299 for undercoating. What a scam!
2017 Murano SL - W.V
We are very pleased with our purchasing experiance at Knight Nissan.
The staff went above and beyond in making the purchase seamless. Thank you for having the SUV in a warm shop for us to look at when we arrived as it was cold outside.
It was a pleasure to work with Selena, Jon and Keagan.
Comfort and Expertise - Darlene57!
The staff were kind and attentive. The sales Manager and Finance Manager gave me superb assistance. Phillip Li is phenomenal and treated me with dignity during the whole process. I had my daughter with me who was overly happy with the price, condition and variety of cars I could choose from. I highly recommend you ask for Phillip if you'd like to have white glove treatment and end up with the best car there.
Brett, Thomas and Spencer were absolutely fantastic to... - Shauna B
Brett, Thomas and Spencer were absolutely fantastic to deal with. They made everything simple and easy mostly remote dealing . They always answered everything promptly and at any time even in the evenings.
I never felt pressured at all .