127 Ontario Toyota Service Centres

Fantastic service and staff! Went out of their way to... - thompson.kelvin

Fantastic service and staff! Went out of their way to help with old and new cars. They honor their agreements. Highly recommended. Be glad when the coffee machine is back?

I was travelling from North Bay to Thunder Bay. - ginette.mc.mclean

I was travelling from North Bay to Thunder Bay. Unfortunately ran over piece of metal and damaged tire. Called Northside Toyota and right away they fit me in. Turns out the tire had to be replaced, I was so pleased that they were able to replace not 1 but 2 tires under my extended care warranty. The entire service team was so accommodating and helpful! The mechanic spoke to me directly to explain the problem and give the solution. My adviser, Chris was awesome and compassionate of my situation. Within a couple hours they had completed the work and I was back on the road to continue my journey. Special thank you to all at Toyota who helped me out! You guys are absolutely amazing!

I have a Toyota Carola 2020 and I do my service from... - gulabkhan_lgs

I have a Toyota Carola 2020 and I do my service from Toyota there are only two guys which are the best Kaushal and Rajinder both are very helpful

I've been using NV Euro Motors for services for the last... - AM

I've been using NV Euro Motors for services for the last few years and have always been very happy with their work and prices. Highly recommended.

Worst service ever. - Jerry

Worst service ever. Incompetent people from service advisor, mechanic to service manager. Decided to go there for a transmission service with my Toyota Highlander. Service advisor told me they are advising me against the service since the dealership recommends the service at 104,000 km and my car already had 108,000 km and they would not be responsible if something goes wrong with my transmission?? When I asked what could happen, I was told that "sometimes the gears don't like if you put new transmission fluid in" - the stupidest thing I have ever heard. The guy doesn't have a clue about lubrication basics. I insisted, so they went ahead with the service. Before the service I had no issue with the transmission, it was shifting like new. After the service shifting was rough, there was an audible clang and whistling sound between shifts. These things were not there before the service. Realizing that it is pointless to go back to Oakville Toyota, I decided to investigate myself. I jacked up the car to a level position, warmed up the transmission fluid to a 104 deg. Fahrenheit and open the plug on the pan just like it says in the manual. When the fluid level is correct, there should be a small trickle at the most. To my surprise, I drained 1.5L of fluid. Not only did the mechanic overfill the transmission, I think he never bothered to drain the old fluid, since the color was brown instead of the cherry red new fluid should be. I wasted $200 and my time on this service and in the end I had to do it myself and spend another $60 + on transmission fluid. I had a hard time removing the fill plug because the mechanic had rounded off the hex, meaning I will have to pay for a new fill plug out-of-pocket too. After completing the service myself, all the transmission issues disappeared and it shifts just like before I took it to Oakville Toyota. I am glad that I checked the transmission before any damage was done, as it would cost me thousands of $$$$. I wrote an email to the service manager, he replied that he will look into it and get in touch with me by the end of the day. That was a month ago and have not heard from him since. What a crappy service from top to bottom. I will never go back again!!!

Buying a new car can be a stressful experience but not at... - babscat

Buying a new car can be a stressful experience but not at Orangeville Toyota thanks to the excellent help I received from their Sales Consultant Huma David. From our very first phone call through to the day of delivery, Huma answered every question with patience and professionalism. Love my new car and am very grateful to Huma for her kind, stress-free and knowledgeable assistance. Thanks Huma and all the nice people there!

Over inflated insurance job - HammerV

Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.

Last oil change I was charged fully for an oil change... - Not cool !

Last oil change I was charged fully for an oil change that never happened. Giving them a second chance, this trip in I paid for oil change and full maintenance inspection and complained of a noise in the passenger side of motor. Was told I needed 4 break pads at a quote of over $800.!!!! and that he didn't hear any noise . Said they topped washer fluid that I had topped myself two days before when I also checked my air pressure in my tires and they said they had to top them as well . They had inspection papers ready and checked for me to go. When I asked them to go over it with a fine tooth comb if needed to find the source of the noise, they came back to me 1.5 hours later saying it was the water pump. (Very noisy by the way) and quoted me at over $970. . They also found that my cabin filter was dirty ( dark grey) and all chewed up on this "fine tooth comb" inspection. Why was such an obvious thing not found on first inspection ??? I was so disappointed in a dealership I thought I could trust. I have had a second opinion and they found two other things they missed (rear light out and rear wiper damage) and was quoted almost half the price for the same jobs . So disappointed and will not return or recommend ever again. I'm still in shock at their dishonesty and carelessness.

I had a fabulous experience at Petawawa Toyota! The... - Robbin

I had a fabulous experience at Petawawa Toyota! The Service Advisor named Chuck greeted me as soon as I came in, checked me in to my appointment, carefully explained everything that would be done, gave me an estimate of the amount of time it would take and offered me a free car wash. After the work was done in the time I was told it would be, Chuck explained everything that was done and everything they discovered with courtesy and details and answered all of my questions with patience and kindness. It was a wonderful experience from beginning to end!

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!

I have been extremely satisfied with the professional,... - Racefan

I have been extremely satisfied with the professional, meticulous attention to detail in the after sales service of my tundra. The reception has been more than accommodating in setting up appointments, along with the knowledgeable advice of the service manager, parts dept, and the technicians who performed the work. My last visit consisted of the tech performing a mundane oil change, to my request of a full on engine modification, which was completed in the exact time frame, estimate, and most importantly, to my standards. The tech explained the full procedure, and took the time to answer my questions, and to point out any pertinent features and operational requirements. Race Toyota custom built my truck after I took delivery, to my complete satisfaction. They have followed up with expert, professional, courteous service. My appreciation and thanks to Dave and all the team at Race. Racefan

Always easy to deal with Redhill Toyota the service is - wrgrenville

Always easy to deal with Redhill Toyota the service is excellent and quick. Had my car in for oil change and transmission flush. The mechanic noticed a problem that in a shirt time would not be covered by warranty so thanks for your thorough job .

Took my 2022 Toyota Corolla Cross for a safety inspection - Theo

Took my 2022 Toyota Corolla Cross for a safety inspection as I moved back to Ontario from out of province so needed to get a safety. I also took a Chevy Malibu for a safety at the same time for convenience. When I called to get the price of the safety, I was told $60 each. When I arrived at the dealer, they had me sign the work order and the price was $112 for each vehicle. I asked why the cost was so much. I was told that was the cost of the safety. When I paid for the safety, the total was $180.74. I asked about the original price of $112 that was written down on the form I signed, and I was told “that must have been a typo.” We left our vehicles there while they did the safety inspections and walked to a coffee shop. As we were walking back, I get a phone call from the service department saying that the Malibu needed new rotors in order to pass the safety inspection. She said that they were very rusty. The cost for this would have been over $400. I told the staff member that we were on our way back from the coffee shop and to not do anything to the vehicle until we get there and discuss with the technician. We arrived back at the dealer, the technician took us back to the Malibu, where it was up on the hoist. He indicated that the rotors were very rusty. While we were looking at the vehicle, my husband asked to look at one of the outboard shoes, which the technician had removed and was on the bench. The shoe had no glazing, no cracks, had plenty of material, way past the legal limit and no major grooving. My husband then removed the inboard shoe from the vehicle with his fingers which came out easily (not stuck). The vehicle recently had a brake service. The technician paused, my husband explained that the brakes would pass safety easily. The technician said “oh, do you want me to clean them up?” My husband said no, that the vehicle did not require a brake service. We asked the technician if the vehicle would pass safety like this, he said that it would, he just wanted to bring it to our attention. When we said that we didn’t want to proceed to get new rotors, the technician offered to do a brake service (at a cost of approximately $150) We said no to this. We went back out to the service counter. The person that called me was chit chatting for several minutes with one of the other staff members, totally ignoring us as we were standing there waiting to be seen to. This was the same staff member that told us we needed to pay over $400 for new rotors to pass safety. I will make the drive to a different Toyota dealer as I do not trust the service staff at this dealership. They tried to rip us off, lied to us about the rotors needing to be replaced in order to get the safety and then changed the price of the safety when it was time to pay. Very unprofessional and disappointing experience.

Eric Robertson, Parts and Service Advisor, eric@simcoe. - traceyluc12

Eric Robertson, Parts and Service Advisor, eric@simcoe.toyota.ca, 519-426-1050 Is # 1 in my books, He is an excellent Service Rep. I had recently purchased a used Toyota Tundra 2022 and taken it for my first service. I had a lot of questions. He truthfully told me he did not have answers for some of them, however by the end of servicing my truck that day, he had the documentation I was looking for. Eric is highly recommended. He's the leader of the pack!

Amazing Job done ;-) - AMEX ek do teen char

I had my B200 scratched very badly , and was worried about big bill coming my way . I got my vehicle inspected and did regular maintenance with them . The body shop person Patrick did such amazing job for me . and would recommend anyone to see them before call any other collision center . As a customer .Kudos to them and a Great job well done .They made my day .

John Athanasiadis was very helpful and initiated - Ktn

John Athanasiadis was very helpful and initiated communications with the manufacturer of the vehicle. He brought the matter to a satisfactory resolution and we are very happy with the level of service he provided. He went beyond the call of duty to please the customer.

Told lack of respect. - Paul nicholson

When purchasing my car we agreed upon two free oil changes and written in my agreement. I tried to make the second oil change appt with service dept .The person wanted to do more work on car. I said all I want is my free oil change .He told me we just don’t do oil changes any more. I told him I just wanted free oil change and thats it. So he told me I should probably go to jiffy lube and hung up on me. This was an amazing service dept experience ,what they write in the Bill of sale is Only talk. You can’t even trust what they write anymore! That will teach me NOT to buy a car there ever again. Paul Still waiting to hear back from manager. Let’s just wait to see if I do, hear back?

Having leased numerous Toyota's from this dealership - viandra

Having leased numerous Toyota's from this dealership since mid 1980's I have always had excellent service. I have maintained the servicing schedule as per Toyota schedule and I have never had a problem with service department. Naturally there have been lots of personnel changes over the years but have never had a cause to question the service department. I find that any contact I have with the business whether sales or service I have been treated with the utmost respect and would recommend them to anyone wishing to purchase or use their service department.

Over the past 42 years I have, and continue, to receive - Ross Donaldson

Over the past 42 years I have, and continue, to receive top end service from this dealership in its past and current locations. The front line service advisors, with shout outs to Kyle and Wadi, have been superb and in my opinion have always gone the extra mile to meet my current needs.

I have never had a bad experience at this dealership and - Christine

I have never had a bad experience at this dealership and today did not disappoint. I can’t say enough about the assistance service manager Scott and the time he spent with me discussing all available options. He deserved much respect and many thanks!

Service manager is a hack. - lxbeetee

Service manager is a hack. Front end service people are worse. Refused to escalate or resolve issue. Notice they sit almost 20 spots below my new normal dealership so my experiences are not unique.

I lost a gold heart from chain, it fell down in the gear - chummom

They are always there to help you. Weather it is for an oil change or to instruct you on your new car. In the service dept. there is a young man called Aaron and he really helped me personally. I thank God there are still men like him around. Thank you so much Aaron. Donna