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Joslyn has been wonderful in every interaction we’ve had.... - jenny_28
Joslyn has been wonderful in every interaction we’ve had. I would highly recommend anyone work with her for any of their purchasing or leasing needs.
Top Reviewed Service Specialists At This Dealership
Codey is a great guy, patient, awesome. He goes out of... - Unreasonablewomyn
Codey is a great guy, patient, awesome. He goes out of his way to help me keep my car in shape. The mechanics though do not seem to know enough about my Micra. I have brought it in 3 times for the same issue and the issue is still outstanding.
Assistant Service Manager
Collision Center Foreman
He is the best guy there always gets right to the point... - Murray and Raeleen York
He is the best guy there always gets right to the point and makes you feel at ease thank you for everything from Murray York
Parts & Service Manager
Great work and Service. Thank you Corinne for your quote... - Mark
Great work and Service. Thank you Corinne for your quote and excellent service.
Car was ready as promised. Body work was flawless and paint match was perfect.
Thanks for your help in repairing our door from a parking lot mishap!!
I kno Chris is one person I would deal with at any time.... - Kdavis43
I kno Chris is one person I would deal with at any time. Not only in the Dealer ship but outs side work as well. He is an honest caring person who has never been dishonest. I trust this man.
I did not purchase my Leaf from them but the they standby... - dicksonng
I did not purchase my Leaf from them but the they standby and went out they way to service me. I have not met a dealer this committed in my 35 years working carrier.
Called Hunt Club Nissan concerning a possible problem... - Doreen fairbairn
Called Hunt Club Nissan concerning a possible problem with my 2014 Murano and spoke to Matt who suggested I bring in my car for servicing. Problem was resolved promptly and the service provided by Matt and Peter was excellent,as usual.
Thanks to Kim MacDonald for always answering my questions... - mnv
Thanks to Kim MacDonald for always answering my questions patiently and warmly and to everyone else for helping me prioritize the service and repair my car needs to keep it safe, while I'm on a budget.
I was very impressed with Evan! Very approachable,... - Jolanta Wnuk
I was very impressed with Evan! Very approachable, professional and happy gentleman! Every one is nice at that location however his service was beyond and above my expectation..
I would have picked lower if I could.I bought a Nissan... - Sam
I would have picked lower if I could.
I bought a Nissan Titan pick up truck from them in 2019 and less than 1 yr later they had to replace the engine. This was a manufactures defect which they did replace under warranty. However 8-9 months later while headed to my cottage a radiator hose falls off due to a hose clamp failure because they used old parts when fixing my engine. I end up stranded on the side of the road until someone stops and then drives to their home and gets me a hose clamp and some water to refill my rad.
I take my truck to Ajax Nissan and tell the service advisor what happened and told them I needed to have the coolant changed because it is now mostly water and because they used old parts I felt like they should have paid for it.
The service manager thought their poor workmanship and me being stranded on the side of the road was worth a whole $9.50 discount off of the $189.00 coolant flush that their poor workmanship required me to get.
Well thanks a lot and I will never buy another Nissan or recommend anyone who has one to use this dealership.
Very professional services however the service cost for... - Ishh67
Very professional services however the service cost for maintenance exceeds 20 percent compare to other dealership.
Does not even deserve 1 star. If your vehicle is under... - glocq
Does not even deserve 1 star. If your vehicle is under warranty, do not come here. I live in Newmarket, and take my truck to Barrie...that is how bad they are!!!
STAY AWAY!!!! STAY FAR AWAY!!!HIRRIBLE CUSOMER SERVES!!!... - ala_zap
STAY AWAY!!!! STAY FAR AWAY!!!
HIRRIBLE CUSOMER SERVES!!! THIS MANAGER NAMED ERIC HAS NO CUSTOMER SKILLS AT ALL!!!
THEY PUSH YOU FOR UNNECESSARY SERVICE SAYING YOU HAVE TO DO IT BECAUSE ITS NOT SAFE TO DRIVE. WHAT IS ABSOLUTELY NOT TRUE.
DO NOT TRUST THEM!!!! GO FOR SECOND OPINION.
AFTER SERVICED THEY PARKED MY CAR UNATTENDED 3 BLOCK AWAY FROM THE SERVICE BULDIND. CAR WAS NOT SANITIZED AT ALL. MECHANIC GOT OFF FROM MY CAR WEARING EXTREMELY DIRTY UNIFORM SAYING MY CAR IS READY TO GO.
I ASKED FOR DESINFECTING WIPES AND SADLY THEY HAD NO WIPES. IT TOOK THEM 10 MINUTES TO FIND DESINFECTING SPRAY. UNBELIEVABLE!!!!THIS IS CASE FOR HEALTH CANADA INSPECTOR.
HORRIBLE, HORRIBLE EXPERIENCE!!!
STAY AWAY !!!!!!!
Absolute worst dealership I've ever been to. Been there... - E5
Absolute worst dealership I've ever been to. Been there a few times, and every time I get a bad taste in my mouth from leaving there. Only reason I do go (when I have to) is because it's the closest dealership to my house.
Most recently I went in just for an oil change and battery test and clean. They told me they would need it for at least three hours. I told them no problem, thinking they just really busy and I would be patient.
They decided to do a full checkup (or so they say) on the car and told me the below critical things needed to be done. I took it to another mechanic and had my brother (who is very savvy with cars) look at it and they both said the dealership was full of sh%t.
Issue: Brake Fluid dark and level low --> both my second and third opinions laughed and said "The brake fluid is at the top, and is not dark at all".
Issue: Brake Rotors developing thick rust ridge internally and pads are extremely dry --> More laughter from my trusted sources who said my brakes and rotors (that were changed 1.5 years ago and I've hardly driven on them) were totally fine.
Issue: Throttel body clogged with carbon and burned gas, resulting in limited acceleration power and poor fuel efficiency. --> My brother cleaned it and it wasn't that bad, and for the effort it took for us to get to the throttel body, there is no way they ripped everything apart in 3 hours and checked it.
Issue: In-cabin micro-filter dirty --> yes, it was. But I also had one sitting on my front seat on purpose to see if they said anything but they still quoted me $119.00 for a new one and to replace it when clearly I already had one right in front of them.
And to top it off, last year when I had both my brakes and rotors replaced there, I left a $40 Yeti mug full of coffee in their waiting area. I called that night to tell them I would come pick it up the next day, and low and behold, they can't find the mug anywhere. I called twice, they "looked" around, and still couldn't find it. They also “lost” my wheel locks from changing my brakes and rotors so when I got my new tires put on, my real mechanic couldn’t put them on so I had to go back to their dealership and they had to give me new wheel locks and then drive back to my mechanic and get them put on.
Get a second opinion if the service department recommends... - Retired guy
Get a second opinion if the service department recommends any maintenance work other than an oil change and the manufacturers service schedule. It's a shame a major car dealership has to resort to unscrupulous practices. They unknowingly tried to sell a person with 31 years of automotive experience unneeded repair work. Oil changes should not be used to try and generate extra cash flow with unneeded miscellaneous maintenance. I understand most people don't have time to book another car appointment for a second opinion, but it can save you hundreds of dollars.
Avoid at all costs. My Nissan Frontier has a water leak... - kirill
Avoid at all costs. My Nissan Frontier has a water leak into the cabin due to manufacturing defect. The dealership charged time for a diagnostic when I plainly pointed out the root cause with PROOF that it was present at the time of manufacture, and in the end denied warranty claiming that it was caused by the owner.
Incompetent and rude service staff. Would never recommend... - Nissan
Incompetent and rude service staff. Would never recommend buying or servicing a vehicle here. Only nice person was the mechanic.
Dealt with Mr. Carter Norm @ Agincourt Nissan. Very... - Proud Corolla owner
Dealt with Mr. Carter Norm @ Agincourt Nissan. Very professional and resolve my issue..Would recommend Agincourt Nissan.
However, still did not hear from Service Manager.
I would never recommend anyone to Nissan Airport.I have... - maureen.huie
I would never recommend anyone to Nissan Airport.
I have purchased a new 2019 kicks for $29,000and after a month I was was not liking my car i took it back in after a month and lost over $12,000. Anyway I decide to take a 2015 Nissan Rogue for 20 grand.but with the lost from the Kicks i end up paying over $34,000.after a week of driving it on the highway I noticed it was giving me a really noisy wind sound..I tried calling in because I had purchased an extended warranty on the vehicle to get someone to help me I was told they had to put it on the hoist to figured it out and I would have to pay for it after having one of there mechanic drive the car and he could not figure out where the noise was coming from.i tried calling my sales person Bashir who to me did not really care about my issues anymore he told me to call the use car manager who I spoke with and said he was going to call me back to after I explained everything in details but he never did..its now it's now over 4months I'm stuck with the noisy annoying windy noise and still waiting..they dont care about you once they get the sale.. I'm very much disappointed with one person that seem so helpful and kind would leave me disappointed in Nissan and my purchase I would definitely not recommend my friends family not even my worst enemies to Nissan Airport
2020 Nissan Rogue was having issues with a vibration.... - AD
2020 Nissan Rogue was having issues with a vibration. Originally had another dealership attempt to address the problem, the experience was extremely painful and the problem was not resolved. Decided to do some research on local Nissan dealerships and decided to try my luck with Alta Nissan, best decision. The service department and technicians did not disappoint. Rather than dispelling the problem and sending me on my way, they persevered until the issue was corrected satisfactorily. Nice work Alta!
Gouges customers on labour costs. I called and was told... - JM RH
Gouges customers on labour costs. I called and was told they would charge $57.50 plus tax to do a summer to winter tire swap which seemed reasonable.
When I received the invoice I was charged $57.50 for the swap and another $57.50 to reset the tire pressure monitor for a total of $115
I should have taken my car across the street to Canadian Tire which charges $55 to swap the tires and reset the pressure monitor..
When I called to complain, I was told this is Nissan's policy.
Worst experience ever for sales service, service repair... - Mr. Unhappy.
Worst experience ever for sales service, service repair and warranty. Very poor quality product lacking service. Refuse to stand behind product warrant, while other dealers do.
Great service! Sometimes it’s the little things that... - Heather
Great service! Sometimes it’s the little things that count, like replacing the battery in the key fob for free, having water bottles available, shuttle service drop off and pick up or letting us know about recalls and updates. We felt well looked after by Terry, who was very helpful and friendly.
Thourghly disgusted about how I was treated this morning... - Mark
Thourghly disgusted about how I was treated this morning at this dealership. Went in with no appointment ( concede that). Was told that they were booking into next week because “its tire season Sir”. Explained that there was grinding in the rear of the car and is it possible that they could squeeze it in over the next couple days. All I received was blank stares and a meek answer again that “ it’s tire season Sir”. I guess that means that every technician on the premises is working on tires over the next few weeks. No compassion,felt like I was bothering them and more or less told me they could do nothing.MY wife bought that car at the Belleville dealership, guess there is no loyalty.