109 Ontario Nissan Service Centres

St. Catharines Nissan is my go to dealer. I have been - janesygolf

St. Catharines Nissan is my go to dealer. I have been dealing with the company since 1997. The people are truly outstanding and provide professional service in all areas of the business. I have recommended many friends and they have also had great experiences.

I highly recommend White Oaks Collision Centre for body - Michelle K

I highly recommend White Oaks Collision Centre for body work and paint on your vehicle. Jim Matesic is professional and takes time to explain the work and answer any questions you may have. I was most impressed with the level of service and Jim’s knowledge and expertise! Great experience! Michelle K

Good and reliable service. - Dee

Good and reliable service. Very Quick. I am not a car person so i don’t know a lot but they always call to tell you what needs repairing and what can wait or is not necessary ….i get the feeling they are transparent..

Excellent prompt service. - maryscarrott

Excellent prompt service. Friendly, honest service… they serviced what was necessary and it was done in a timely manner

Professional team that cares. - a.ayubi

Professional team that cares. Great service and unexpected results. I’m extremely happy and satisfied. Thank you!

First time in my years with this location that they fell - RogueOne

First time in my years with this location that they fell well below expectations. Service ended up fine at the very end, but took way longer than expected and communication was non-existent. They did not reach out with a single status update until 7 hours later only because I finally got through to someone not in the service department. Had to keep calling, leaving voice messages for service and no one responded. Completely frustrated after 2 days of this and wasted so much of my time waiting. They absolutely need a key person responsible for keeping on top of their customers and phones. When I picked up my car the phone again kept ringing continuously so it seems like an issue. Normally they are more on top of things and give a status update quickly so you can approve service work. They did not tell me they were behind from the previous day. Just give us a courtesy and let us know at the beginning not when we call you at the end of the day. Also stop calling it a shuttle service if it’s an Uber you use now. Gives people the wrong impression. Bring back the shuttle please!!! The website also needs some work. Clicking on and filling out details for a service special resulted in a sales person calling me about buying a new car. What?? But at least they called me back quickly.

EXCEPTIONAL! - Shelley B

EXCEPTIONAL! I was stranded in Newmarket on route up north for the long weekend. My wheel bearing went, and my car was leaking transmission fluid. I walked into Newmarket Nissan, off the street, Friday morning of a long weekend, no prior relationship and was treated like Royalty! My needs were tended to, we had a plan for my car, and I was off within a few hours in a rental arranged by Bree in the service dept. She is an AMAZING, caring and exceptional customer service rep. Her attention to myself and my car were great, she went above and beyond to help me and get me on the road again!! I left in a rental, that Bree arranged and she followed up with me after the long weekend and informed me the update status and repairs on my car. Although disappointed that Nissan Canada did NOT stand up to the Extended Warranty that I purchased a year ago when I bought my NIssan Versa, no fault of Bree who went above and beyond to try and get my repairs under the extended warranty. I would go back to Nissan Newmarket for any new car purchases, but would really consider the price of the Extended warranty and what is actually covers. Thanks again Bree for all the you did for me!

Haseeb was my service advisor. - Dotkerr1967

Haseeb was my service advisor. He understood my situation and made sure I was accommodated. He knew how to resolve the issues with my car. I recommend all staff in the service department at Dixie 401 Nissan

I brought my vehicle to the dealership due to loud, - -

I brought my vehicle to the dealership due to loud, screeching noises in the rear right side while driving. Following the diagnosis, I was told the differential coupler needed to be fixed for $3500. They made this repair within two hours, however, when I received the vehicle, there was a burnt oil smell which intensified while driving. When I called to notify them of this, I was told the reason for the smell was leftover oil on the muffler and that it would go away in two days. However, half an hour after receiving the car, while driving, the loud noise started again. When I brought the car back into the dealership, they said the differential was gone and that to fix it, it would cost me an additional $6000. They also attempted to convince me that the noise had been there before I initially brought the car into the dealership, which is ridiculous. Essentially, instead of taking responsibility for the poor work of the mechanics, they resort to placing blame on others, such as myself and the tow truck that towed my vehicle to the dealership. Overall, I am very disappointed in the lack of ownership and professionalism exhibited at London Infiniti Nissan. As a 12 year patron of Infiniti, I have never had as negative of an experience as I have had at this dealership.

I had to visit Gerg Vann Nissan to do oil change and I am - safwat2018

I had to visit Gerg Vann Nissan to do oil change and I am happy with the service I received

Dealt with Mr. Carter Norm @ Agincourt Nissan. Very... - Proud Corolla owner

Dealt with Mr. Carter Norm @ Agincourt Nissan. Very professional and resolve my issue..Would recommend Agincourt Nissan. However, still did not hear from Service Manager.

100 percent satisfied! - Diane. Sainsbury

100 percent satisfied!! Dale Clark is a great service advisor My first Nissan purchase and love my vehicle. Would recommend Nissan to anyone looking for a new vehicle.

Sean in the parts department was awesome. - Tls979

Sean in the parts department was awesome. Very friendly and gave me a play by play on how to change the battery in my key fob. Top notch employee. Thank you!

I bought a new Nissan Qashqai in 2020 from them (lease - Dan S

I bought a new Nissan Qashqai in 2020 from them (lease with 200km) and I noticed the AC was a bit weak but not bothering to investigate since still doing the job. This summer (2023) the AC became so weak making me sweat at max AC. Brought the car to the dealer, they said need to order parts (condenser and pipe) and meantime they added some freon to make me go till parts come in (BUT NOT signing this in the work papers). After a few delays 'till September (all summer with better AC but still weak) they got me in with parts available BUT THEY SAID the regular freon R1234YF is contaminated with R152A. I didn't add elsewhere this freon or other freon ever - so it's my word against theirs. SO I SAID you either added before I bought the car knowingly the AC issues and added freon sealant OR added at this summer visit. Forced me to go elsewhere to remove it (money, time and stress spent) so they finally solved it without additional charge. BESIDES, Customer Service said it's my fault!!! WHAT CAN I SAY ? the customer is never right! I HOPE GOD WILL MAKE JUSTICE on this!!! Maybe recording any call and gathering all the paper would have helped... VERY VERY DISAPPOINTED! NEVER GO THERE and maybe never buy a Nissan!

I was at the dealership March 14th, 2024 and could not be - Rosy

I was at the dealership March 14th, 2024 and could not be happier with the service I received in the Parts Department. The Manager, Firas, and the gentlemen at the front desk (Collins and Jan) were very engaging. I received excellent service from Jan, who was so helpful and professional. THANK YOU.

I did not purchase my Leaf from them but the they standby... - dicksonng

I did not purchase my Leaf from them but the they standby and went out they way to service me. I have not met a dealer this committed in my 35 years working carrier.

Worst experience in over 40 years for service, service - hmbdeb

Worst experience in over 40 years for service, service repair and warranty work. Sales Lady was excellent. Any issues after the sale; GOOD LUCK, you are on your own! Hindsight - buy in Newmarket, Orillia or Midland. There is no rating low enough on your form. Beth the sales person is the only good thing about this dealership. You could buy from Beth, BUT, do not take your car here for service.

Great service! Sometimes it’s the little things that... - Heather

Great service! Sometimes it’s the little things that count, like replacing the battery in the key fob for free, having water bottles available, shuttle service drop off and pick up or letting us know about recalls and updates. We felt well looked after by Terry, who was very helpful and friendly.

Great service! - Paul T

Great service! They are very pleasant and helpful and Denis the detailer is great! Will be back!

Extended Warranty purchase and service - GD

A few years ago I purchased extended warranty for my new car, it seems that now that I need things done on my car that is covered by my warranty I get nothing but the run around. I have to constantly follow up and still 2 months after the initial process began I am still not hearing back from the dealership in a timely fashion. The service department at this dealership does not understand the true meaning of customer service and follow up that goes with that service. They do not follow up with the customer, I am always having to call them and there is always a lack of communication within their own department. I would definitely think twice before buying extended warranty from this dealership. Their service department really needs to get their act together. I have even left a message for the general manager and it seems he doesn't seem to care much either.

I have recently had such a bad experience with that - lozitska.olga8

I have recently had such a bad experience with that service center. They did not identify a real problem. Parts were delivered with a big delay. After "service" the car was unsafe but they assured me that it was. I was also charged for the shuttle service to the full without my consent. However, I must admit that during all my previous visits I was satisfied with their work - perhaps, the team was changed or something happened with the customer quality monitoring

Mike Emmerson made my new vehicle purchase easy. - Jacquie

Mike Emmerson made my new vehicle purchase easy. No hard sell, just straight forward information. He provided an in-depth review of all the technical capabilities of the vehicle and I felt comfortable driving the vehicle off the lot knowing where all the bells and whistles are located. I have always experience great service from this dealership. They take the time to explain the issues and provided all options for quick and timely repair. They are very knowledgeable and I feel they are fair with repair costs. They never push to do more than is required.