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It was a pleasure dealing with professionals - dgaccione1
It was a pleasure dealing with professionals and overall a fun experience. The staff treated me like family and that's great. I will deal with Ron for my next truck thanks to all the staff at Superior Nissan
Amazing Service! - JTJ
Driving the QEW pulling a 5th wheel on a Friday night - decreased power, warning lights and an abrupt stop to our travels into the US that evening. Arrived at the dealership Saturday morning, no appointment, busy there and the and staff working extra time to fit us in. Christina, very professional, with periodic updates on the status of our vehicle. Clear explanations of our extended warranty paperwork, which they would send in to Nissan. We are not from the Niagara Region and the region should be proud of this business with customer service like this, helping travelers out and on their way again. Thank you so very much!
Top Reviewed Service Specialists At This Dealership
Senior parts advisor
Good follow through - Roméo
Had to have the transmission replaced recently. Fortunately, it was under warranty. Cory kept on top of things, kept me informed and made sure the work was done properly. Thank you.
Infiniti Service Advisor
Nissan/Infiniti Service Advisor
Nissan Service Advisor
I honestly am very impressed with the quality and honesty... - Joe
I honestly am very impressed with the quality and honesty shown at this dealership. I applied through Canada Drives and they were the only ones out of all the other dealerships that were able to help me get a car in my budget with low rates and perfect car shape. I highly recommend you check them out, they will take care of you 100%!
Service & Parts Inquiries
Fixed Op's Manager
The Best Dealership Ever - Very happy customer
Since 2001 till 2018 you have exceeded all of our expectations. From our first Nissan Altima to our Maxima from sales to the most amazing service department . It is simple you are the BEST
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
Terrific - jeff
Went to White Oaks Collision on the advice of a work colleague. They understood exactly what I was looking for and delivered beyond my expectations. Nice, clean facilities with an exceptional staff. Thomas deserves a raise.
Service visit - Goldenmaggie
The service is always quickly and politely done. I like the fact that you are also pet friendly and that means I can take my dog.
Imposing - Kim
I brought my 2012 Nissan Altima in for an expert opinion as I felt there were some ongoing issues with it that my mechanic could not diagnose but he was fairly certain, in his opinion, it wasn't the transmission. He felt the car ran great. The service advisor, not the mechanic, let me know that a new transmission was the recommendation, but could do some other services to troubleshoot. I had to ask to speak to the mechanic to try and understand what we could do to avoid a $5000 cost if possible. Reasonable, don't you think? He was friendly, but couldn't give me a core cause. After researching possible reasons for the issues, I contacted the service department again, to discuss possible causes with the mechanic, at any time he had available, and was told by the service manager (who was not unkind, just factual) that I had already been given time with the mechanic, that they are on a flat rate, and he's very busy and I should understand that the time was already given to me. Hmmm! I felt like I was imposing! I have been dealing with my mechanic for years; I have always been dealt with courtesy and respect, and never felt that discussing troubleshooting options was an issue. A $5000 bill is a hard pill to swallow and one would think open for discussion. Unfortunately, in a world of big business, the individual has become more and more of a number and adds to the bottom line. I'm sorry Nissan Burlington to impose on your time.
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
Top Knotch - JoeJune
This team has first hand proven to me that customer satisfaction is fulfilled not just advertised. Great team and friendly courteous staff. Will return, no questions asked!
Reliable - Trudy
I have been a customer of this dealership for over 15 years. I'm on my third vehicle and plan to get my next from this dealership too. I have always received great service and great value. The employees are a pleasure to deal with. Exceptional service!
service department - Susan D
My Nissan was recalled to correct a "possible " faulty part. The service department was extremely co-operative. Dealt with Terry and James Dixon. Polite and efficient. Service was very fast!!
Always great with Athan! - Lesley
Recently had to take my car in for some general maintenance and some issues that I experience with my pathfinder. Dealing with Athan is always easy and straight forward and he is very professional and personable.
Morningside Nissan Service department ROCKS!!! - Joe
I must say that this location sets themselves apart from rest. Extremly professional, knowledgeable, passionate and service oriented. Thank you for the great service .Amina Mohamed - Service manager, Pedro and Winchell ,Very impressive and keep up the excellent work team. Cheers!
I wish I can ignore the bad experience...but I can't - Carbuyer
They advertise...new management ..new attitude. I can't imagine how bad was the attitide before because what I experienced, was horrible!!!!
My experience has four stages.
1)Pre sale...incredible, friendly and positive.
2)During sale...confusing and being handled by 4 different staff, arrogant attitude (take it or leave it). We paid full price, cash and not a penny of discount. I was given false information regarding the car being under warranty and the car needed a minor repair they didnt notice.
3)Post sale... horrendous, messages left with no answer for Dennis, leaving more messages with the receptionist and nothing, no consideration for the customer at all, even after two days. We just needed the copy of the insurance slip that they were supposed to give us and they didn't. Mike, a manager with the dealership was going around the issue when I asked what happened, he was unable to give an explanation for the lack of follow through and then never communicated again with me for a few days.
4)Post sale, after concerns reported and ten days after the sale.......better. Josh, (another manager) called me, he acknowledged the issues, aplogized and tried his best to justify his staff's inability to provide quality of service. If it wasn't for Josh my rating would have been a 1.
I think they might improve with time and more qualified staff. This is a true review of my experience, belive me, no drama addedd.
Dishonest - Neneng
Had an oil changed. They told us to our cv boot is leaking and needs repair ASAP. So, I took my car to our trusted mechanic but they told me the hole is intentionally puncture by nissan express lane department. very dishonest crew very very distance not going back there again.
Quality of service - saroo970
Plaza Nissan always proves that they are the best in everything, starting from the Sales team, and ending with their greate services. My favourite place.
EXCELLENT SERVICE! - Lucy S
I have been a customer of Sherway Nissan for four years. I could not expect a better service at the dealership. It's not only the sales reps that are nice to you when you are buying the vehicle - the great service does not end when you drive out with your new Nissan.
The service guys are awesome, they really know what they are doing, service is quick and prompt. And most of all they are honest and very helpful!
THANK YOU GUYS FOR GREAT SERVICE!
Very good deal in a friendly environment - Jvan86
I received all possible assistance from Donie. He was very helpful and kind to help me with all my need and had the best deal according to my situation
Great dealership - Shelley
Great environment to purchase your vehicle. The service staff are very helpful
. They explain what is necessary to maintain your vehicle. Great team that I trust with my car.
Very poor customer service and lack of communication and... - Annette
Very poor customer service and lack of communication and follow up. Still dealing with an issue with my Rogue. Dealership is not interested in helping.
Service - Jeepan
Hi I went to service today oil change and tires rotation they did oil change everything done when I pay before I ask them you guys did tires rotation they say yes I go check my car they’re not charge I go ask them one technician say he fogged how I believe and go back again i book appointment for both they have paperwork easy to answer fogged I never go again this place
Untrustworthy - Murano2016
I know, I know, I know! Why would I ever trust what a car dealership promised to do. But I did. When someone looks me in the eye and commits to something, I like to believe them. As the saying goes, "fool me once, shame on you … fool me twice, shame on me". There won't be a second time. Was told that repair work would be covered under warranty, and agreed to have the garage complete the work. In spite of this commitment, I was then presented with a substantial bill after the work was completed.
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Great Service experience - Osama
I visited this dealership as it’s closer to home that the one I leased the car from. I had an issue with the front collision system. I believe I was lucky to be helped by Antonio at the Service department. Such a professional individual, who walked through my entire issue(s) thoroughly. Provided me a loaner for the day as my Murano had to stay overnight to be fixed. Great experience overall
Cornwall Nissan sets the standards above everyone - didi
I lived in Pointe Claire, Quebec and purchased and serviced my 2014 Nissan Quest at Cornwall Nissan. When I traded it in for my 2017 Nissan Qashqai I went back again to Cornwall Nissan. The service, and honesty at Cornwall Nissan is far above the others. They go of their way to treat you like family and why you always return.
Amazing service in Willowdale Nissan - Hyacyth
I experienced a good time purchasing my 2019 Sentra in Willowdale Nisssan. I talked with Peter wang and Roger Peng. They are friendly, knowledgeable and patient. I am very happy for their service, well done.
Service Dept customer service - Joseph
Called the dealership and spoke to the Service Manager. He took the time on the phone to discuss the issues I am having with my Nissan. I brought the car in and received great service. Very satisifed and would definitely recommend to others.