Perfect Buying Experience - J Munro
Was in the market for a new truck and Brad Pond found a truck that met out necessities, and then went above an beyond to personalize it to exactly what we wanted. He was able to address all the questions and concerns we had. He provided us the information and gave us our space to make a decision on our own time. No pressure, and no stress.
I would deal with Brad and Steele (O'Leary) GMC again without hesitation.
Horrible - Dlmann
Buyer beware. We had a horrible experience with this dealership. Our sales guy was wonderful but the manager Matthew Toner was unbelievably unprofessional and rude. I couldn’t furfural out how he kept his job until I realized Daddy is the owner. We were trying to purchase a car for our 19 year old daughter. We live in Ontario so all this was done long distance. After 19 days of run around on when the repairs would be done , we were told oh surprise it now needs new brakes and tires. When we asked why that wasn’t caught in the first place we were told that the first technician passed it but our sales guy and another technician said it was not safe. He told us to wait until the next day for the first technician to be back so he could pass it!!!!! Are you kidding me ?!?!! He knew this was going to a 19 yr old kid and he was willing to send it off with unsafe brakes and tires ! Shady
Take ur money and forgetyou - Angry
Had a ttransaction for 140,000.00 with this dealer when problems arose with warentee they turned there back on you .
Dean Joyce unsatisfied and disguised customer .
Shady dealings from this dealership - Karen
I purchased a used car. Immediately multiple issues came to light. Some of these issues were definitely known to the dealership and conveniently covered up/unacknowledged at the time of sale/purchase. One issue was covered under warranty. All other issues were left for me to repair/pay for/deal with. In their words when asked about a specific issue: "I don't know what you're going to do about that, but what else?" I am left with a definite distrust of this dealership as they certainly had no interest in looking after me once I had signed on the dotted line. Out of sight, out of mind must be their motto. I am left with a car I paid to repair and which may have many more issues to come up.
Staff are neat and polite. On all other counts that concern me as the purchaser, I would issue 0 stars.
Feel free to contact me: 506-856-8540 Ask for Karen