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Zender Ford
Spruce Grove, AB
715 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 715 reviews
March 03, 2018
Painless experience. Great service Eldon is one of the best car salesman I had the pleasure dealing with . Recommended asking for him. To help you with your next vehicle . Eldon is one of the best car salesman I had the pleasure dealing with . Recommended asking for him. To help you with your next vehicle . More
by Sprcz
Helpful February 25, 2018
F-350 Purchase We purchased our new F-350 at Zender and were extremely pleased with the service we received. Rick was helpful and gave us an excellent deal. This i We purchased our new F-350 at Zender and were extremely pleased with the service we received. Rick was helpful and gave us an excellent deal. This is the fourth new vehicle we have purchased from Zender's for good reason. Thanks again. More
by Joan Melanson
Employees Worked With
Rick McKague
February 15, 2018
Above and beyond customer expectation! I am absolutely stunned that there are people in this industry who truly care about an individual as much or more than a fleet account. I had the oppo I am absolutely stunned that there are people in this industry who truly care about an individual as much or more than a fleet account. I had the opportunity to deal with Terry Donahue about an repeat issue with my Fusion, no fault of their's, but one of those things. I was just a couple weeks over warranty and met with Terry to try to resolve the issue amicably, but Terry went beyond my expectations and resolved the issue for me. Thank you Terry, the staff, and Zender Ford for going above and beyond. More
by Peter Kuyvenhoven
Employees Worked With
February 08, 2018
Used Vehicle Purchase Great to deal with Eldon. Very understanding in dealing with an older lady in meeting the needs we needed. Would do it again for sure! Great to deal with Eldon. Very understanding in dealing with an older lady in meeting the needs we needed. Would do it again for sure! More
by Fordlady51
Employees Worked With
February 01, 2018
Ok dealership Sean Dennis is a horrible salseman Bought a 2017 F-350 from them. First time I spoke to Sean he was ok. Took vehicle overnight for a test drive returned the next day and was undecided t Bought a 2017 F-350 from them. First time I spoke to Sean he was ok. Took vehicle overnight for a test drive returned the next day and was undecided that was when his attitude started change. Took a few days to think about it and phoned to say we would go ahead with the deal. That was when the customer service from Sean really dropped off. Sean has no product knowledge when it comes to Ford accessories nor does he seem to care. When he could not provide the services we had agreed upon,he tried to make them my problem. That was when I went to the sales manager and he was helpful and resolved the issue. Then Sean's attitude became very horrible from that moment on I received no cooperation or service from Sean. He became down right rude and ignorant and in the end cost the dealership money. While overall I would recommend Zender ford. If Sean comes your way ask for another salesman I would never give him my business again. More
by Janette Aiers
Employees Worked With
Other Employees :
Shayne Zender, Peter MacDonell, Sean Dennis
January 31, 2018
Purchase of my 2017 Ford Escape My overall experience at Zender Ford was awesome! From the moment we walked in the door and met Sukhi, to when we finalized the paperwork with Peter, My overall experience at Zender Ford was awesome! From the moment we walked in the door and met Sukhi, to when we finalized the paperwork with Peter, the whole experience was great! We always felt comfortable and that we were given all the information we needed to make a decision on purchasing our new vehicle. Sukhi, our salesman, was wonderful to deal with, was knowledable about the vehicle and was able to answer all of it questions. More
by Jm1234
Employees Worked With
Peter MacDonell, Sukhi Saini
January 26, 2018
Great salesman I have bought 4 vehicles now through Eldon cook and every time it has been a joy. Would definitely recommend Eldon to anyone looking for a new set of I have bought 4 vehicles now through Eldon cook and every time it has been a joy. Would definitely recommend Eldon to anyone looking for a new set of wheels. More
by Kridd12
January 21, 2018
awesome experience I have given this rating because Eldon and staff was very friendly and knowledgeable, they installed the feature that I needed that wasn't factory ins I have given this rating because Eldon and staff was very friendly and knowledgeable, they installed the feature that I needed that wasn't factory installed on the vehicle again. I will definitely buy from Eldon again. I own a second vehicle of a different type/brand and Eldon also informed me they own one of these dealerships which they will be happy to help me when I decide its time for a new one. More
by truckguy1957
Employees Worked With
November 29, 2017
Best sales staff ever Everyone I dealt with at zender ford was extremely helpful and awesome to deal with. I would recommend zender to anyone and everyone Super professi Everyone I dealt with at zender ford was extremely helpful and awesome to deal with. I would recommend zender to anyone and everyone Super professional Super friendly Exceptional staff! Thanks for making my first car buying experience something that will be hard to beat! More
by kyle cyr
November 11, 2017
Above and Beyond I can’t say enough about the ongoing service Abhishek provided me throughout the test drive, sales and follow up with my used vehicle. Purchasing a ve I can’t say enough about the ongoing service Abhishek provided me throughout the test drive, sales and follow up with my used vehicle. Purchasing a vehicle is a big decision. My vehicle required a fix following purchase, no questions asked, he coordinated with the service team to get the part in and get me scheduled in to have it fixed. Zender is a completely Team. They work together to develop your trust. I won’t hesitate to use Abhishek and his service department again in the future. Thank you for making me feel like your number one customer. I look forward to purchasing from you again for my next vehicle! More
by Jolan
Employees Worked With
Abhi Bose
