Yorkdale Toyota

Superb service It was a great pleasure meeting Mohmmad in acquiring my first car ,he help me everything that I want and fit with my budget .He is very friendly ,acco It was a great pleasure meeting Mohmmad in acquiring my first car ,he help me everything that I want and fit with my budget .He is very friendly ,accommodating and you can see in his eyes the sincerity to help.Toyota Yorkdale... I salute you for having him. More

Appalling experience! We've leased a Matrix 2014 at this dealership with the same salesperson we had previously leased a Rav 4 and another Matrix. Even being their customer We've leased a Matrix 2014 at this dealership with the same salesperson we had previously leased a Rav 4 and another Matrix. Even being their customer of so many years, we were very disappointed with the service we've received the last time. The salesperson never told us of the less accessories and we drove a whole week without turning on the lights, an automatic feature that we had in the previous Matrix - oh yes, every year you will have less accessories with the Toyota cars! The bluetooth did not work, it actually never worked; we took the car back asking for help and no one was able to make it work, although they still refused to admit that it wasn't working. Our calls were never returned, we've finally had enough and have just leased a much better car from another maker, with excellent customer service.We were never told about this website by Toyota, thus only now I am writing this review. When doing the review of the other maker/car dealer, we have a list of all their staff, most of them with photos so we can identify them in the review and rate each one of them. I guess Yorkdale Toyota is not very keen about having customer reviews! If you still want to buy a Toyota, I'd advise you to look for another dealership, this one is terrible, from sales to services! When needed to service the Matrix we started taking it to the Ken Shaw Toyota on St. Clair West. More

Good experience I knew what I wanted and Kamal Singh found it for me. He was pleasant, answered my questions adequately and the process went smoothly. His manager, I knew what I wanted and Kamal Singh found it for me. He was pleasant, answered my questions adequately and the process went smoothly. His manager, Sumit Khanduja, also contributed to this very satisfactory buying experience. Thanks, guys. Also, when I got lost on the huge site, every staff person I ran into was helpful, often walking me to the spot I was seeking. A very friendly, helpful staff. More

not serious! Greg and Kamal are not professional - spent 2 hours asking how much I wanted for my trade and spouting weird hypothetical. Long wait times and more sa Greg and Kamal are not professional - spent 2 hours asking how much I wanted for my trade and spouting weird hypothetical. Long wait times and more sales reps on a broken coffee machine than helping customers. Disorganized and these two, at least, seem inexperienced! Remember, they don't respond to reviews either. Don't care about their reputation. If, after reading my review you still want to try your luck, hope it works out. If they aren't ripping you off, I don't think you will enjoy your experience! More

Amazing Had a really enjoyable time speaking to Mike. He helped find out exactly what I needed and he helped in anyway he could. All the staff were friendly f Had a really enjoyable time speaking to Mike. He helped find out exactly what I needed and he helped in anyway he could. All the staff were friendly from the manager to the finance. I would definitely recommend this dealership to anyone who asks. On a scale of 1-10. They are a 100!!! More

Apathetic group If you're looking for any level of customer service, it's best to go somewhere else. I've called numerous times ,left messages with the receptionist If you're looking for any level of customer service, it's best to go somewhere else. I've called numerous times ,left messages with the receptionists and have still yet to hear from management in order to resolve issues from the purchase/delivery of my used vehicle. Research other dealerships and pay a little more if you have to in order to receive the kind of customer service you'd expect from a dealership of this size. More

Simply Amazing! If you want exceptional service, than go to no other than Yorkdale Toyota! Oksana Artous and Peter Themelkos exceeded my expectations by ensuring that If you want exceptional service, than go to no other than Yorkdale Toyota! Oksana Artous and Peter Themelkos exceeded my expectations by ensuring that I received the best deal while providing high quality professional service. Their honest and straight-forward approach made the buying experience transparent, pleasant and effortless. I wasn't expecting to purchase a new vehicle today, however, I walked out with a skip in my step! How could I resist when they made the deal so enticing? I am beyond thrilled and excited to take home my new 2016 Rav 4 SE! Thank you to both of you for your outstanding service and for making my shopping experience a memorable one. You made it happen! When you're ready to make a great deal, I highly recommend Yorkdale Toyota! Maria C. More

Dangerous servicing!!! 5 days after our bi-annual car check and tire change, the car started making a weird noise ... We brought the car back in and it turns out a wheel was 5 days after our bi-annual car check and tire change, the car started making a weird noise ... We brought the car back in and it turns out a wheel was getting loose as the nuts were not tightened up properly when change over from winter to summer tires. Thank god we were in the city and not on a highway when that happened!!! More

Easy as 1,2,3. I had the pleasure of purchasing a 2016 Toyota Prius from Peter Huynh and his manager Peter Themelkos. I negotiated a great price at exactly the pric I had the pleasure of purchasing a 2016 Toyota Prius from Peter Huynh and his manager Peter Themelkos. I negotiated a great price at exactly the price point I was looking for above invoice. No haggling, no xxxxxxxx. The price was negotiated via email in less than 50 min. I went into the dealership and signed at exactly the price that we had discussed. No hidden charges, no attempts at trying to up sell me. I had the exact opposite experience at another Toyota Dealership a few KM away. I will only buy Toyota vehicles from Yorkdale Toyota. If you want honest and straight up service that you can trust, and your shopping for a Toyota, this is the dealership for you! John Ricciuti More

Sales staff were respectful; we could explore at leisure. We had done a lot of research, and were down to a 'top 4' (2 Toyota, 1 Nissan, 1 Honda). We actually visited Yorkdale Toyota on three occasions: 1st We had done a lot of research, and were down to a 'top 4' (2 Toyota, 1 Nissan, 1 Honda). We actually visited Yorkdale Toyota on three occasions: 1st: to 'suss out the vehicles on our list, with family members in tow (it is hard to make everyone in a family of 5 happy). 2nd visit was to proceeded with the test drive, and the 3rd to buy. We were offered assistance on all occasions, and our many questions were answered. We were given 'space' to explore 'our criteria for a vehicle' with the vehicles themselves. They gave us all the tools we required to make our decision. Despite being quite sure of our decision at visit #2, we were not given the uncomfortable 'pressure sales', nor intimidation to 'buy now'; rather, they respected our comfort level to return yet again. I have never experienced that before! Also, they offered great sales incentive; we felt we were being offered 'a good deal'. When it came to the "time to get down to business", reviewing the financial options and all that entails was a relaxed and pleasant experience as well. We are very grateful for Peter T, Sergiu, and Simona for all their help. We love our new RAV 4 Limited! More