Wolfe Mazda

HORRIBLE PLACE I have owned many cars from Hondas, olds mobiles, to Pontiacs and I have NEVER had any problems with any of those dealerships. I switch over to Mazda. I have owned many cars from Hondas, olds mobiles, to Pontiacs and I have NEVER had any problems with any of those dealerships. I switch over to Mazda...I never had a problem with the dealership in Ottawa (where I bought my car from) but now that I live in BC...Langley is the closest dealership to me. If you want to be treated like a fool, or a complete imbecile I highly suggest visiting this dealership. SO RUDE. SO IGNORANT. SO UNPROFESSIONAL. This place is an absolute joke. My 1st visit I bring my car to get my tires fixed. They tell me since I bought the car in Ottawa they can't fix my tire EVEN THOUGH I HAVE A WARRANTY. After arguing with them...they finally realized that my car is covered and decided to fix my tire. What a headache. They also did a horrible job fixing my tire...I needed to buy a new one. My 2nd visit they refused to cover my power steering (which is covered under the warranty) because these fools seem to think I had a major accident with my car...there is literally a scuff mark on the front bumper. I asked them to pull up a car proof and they denied to do so. I NEVER HAD AN ACCIDENT IN MY LIFE. So they now refused to cover the power steering. Not only are the reps rude at the front desk...their service is HORRIBLE! JUST BRING YOUR MAZDA ELSEWHERE! trust me! These people need proper traning. More

Brutal service Went In here with a vehicle in mind that I was set on buying. Waiting 20 minutes nobody bothered asking. Finally had to go up to a dealer and he wasn' Went In here with a vehicle in mind that I was set on buying. Waiting 20 minutes nobody bothered asking. Finally had to go up to a dealer and he wasn't interested at all at helping. They literally just lost a 30 grand sale. Nobody said hello or anything. (They weren't busy at all) More

The Best Service department! I Have 2009 Mazda 3. It always gets serviced at this dealership. They are great to deal with! Always on time. Explain everything in detail and are I Have 2009 Mazda 3. It always gets serviced at this dealership. They are great to deal with! Always on time. Explain everything in detail and are always friendly and helpful. Have had various vehicles so have dealt with quite a few other dealership service departments. They are the most pleasant to deal with from my experiences. More

Tried to rip me off Had an issue with the suspension. They told me that one of the engine mounts had also gone. I got a second opinion. They lied. Mount was fine. Th Had an issue with the suspension. They told me that one of the engine mounts had also gone. I got a second opinion. They lied. Mount was fine. Thoroughly dishonest. Avoid. More

Dishonest treatment Stay away from this dealership. After test driving a car and starting negotiating price we were suddenly told that the car had been sold two days p Stay away from this dealership. After test driving a car and starting negotiating price we were suddenly told that the car had been sold two days prior and pending financing. While actually negotiating, the buyer was contacted and given two more days to come up with the money. We had been duped. More

Mazda Forever We now have 2 kids driving and very hard to find a dealership that doesn't oversell. We have dealt with this dealership for years and they are most et We now have 2 kids driving and very hard to find a dealership that doesn't oversell. We have dealt with this dealership for years and they are most ethical and service oriented car people I have evere met. I have a Mazda 2 I bought from them and I would not give it up for anything. The service department is incredible and honest when you deal them My son has Mazda 3, and we just purchased a Mazda 2nfor my daughter and a cx3 for my wife. We are now part of the Mazda family for ever. All the deals were done through Shane he is the best at what he does. would never buy another car anywhere else. More

Best dealer I've visited I recently had TERRIBLE luck finding a car, I knew what I wanted yet every dealership was trying to oversell it to me (because I'm young) and would no I recently had TERRIBLE luck finding a car, I knew what I wanted yet every dealership was trying to oversell it to me (because I'm young) and would not negotiate price with me. The other dealerships were pushy and trying to sell me something expensive off there lot and tried to change the car I was in there to buy for something completely different. I decided to visit the Langley dealership and it was the best decision I made. Everyone was so friendly, I told them what I wanted, and they provided me with great fast service. I was test driving a 2016 Mazda 3 about 15 minutes after walking in the building. I was sold. They had a wonder financial team that helped me out, they were honest and blunt and displayed everything to me without question and tried to get me the best deal they could. 3 days later I drove my brand new 2016 Mazda 3 off the lot and I can't express how happy I am with the car, with the service from this dealership. I highly recommended heading in there and asking to see Shane, he wasn't pushy, didn't try to up sell me or push me towards something I didn't want. More

So Far, So Good! Dealt with Shane, the used vehicle manager, for my daughter's first vehicle purchase, a Mazda3 Sport GS. We arrived cold, and Shane took us into his o Dealt with Shane, the used vehicle manager, for my daughter's first vehicle purchase, a Mazda3 Sport GS. We arrived cold, and Shane took us into his office, took down notes on exactly what she wanted, then sent us on a test drive. After the test drive, he gave us a number, including payments, and encouraged us to shop around. The price was about $1500 below the build and price quote online. We did shop around, and we got the runaround at Midway Mazda, actually got nowhere fast (salesman/manager routine). Went to CarCostCanada and got an invoice price, added a modest profit, deducted advertised incentives and the quoted trade in, and presented that to Shane. Within a few minutes, he had found a way to basically accept our offer, which was below his original quote as well. No pressure, confident sales practices, and we felt we got a fair deal. I would recommend Shane to anyone looking for a vehicle; he's tops. We pick up the car this week, but so far, so good! More

I would rate none star if it's possible I can't believe service rep there doesn't know tail lights suppose to be on during night. My wife and I have to spend two trips to find right person I can't believe service rep there doesn't know tail lights suppose to be on during night. My wife and I have to spend two trips to find right person to fix the burnt-out tail light bulb. More