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Wolfe Mazda

Surrey, BC

4.9
665 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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665 Reviews of Wolfe Mazda

November 10, 2018

Service for a Heat/ventilation problem Problem with heating system on 5yr old Mazda 3 - gave prompt and effective service! They gave me options and let me make the final decision without pr More

by lynda5151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eeg, Rick Gregorio
Nov 11, 2018 -

Wolfe Mazda responded

We’re glad that our Wolfe Langley Mazda Service Team was able to resolve your concerns with your heating system in an effective and efficient manner. We appreciate you choosing our dealership for all your automotive needs, as we recognize that you had many different dealers to choose from. We would definitely love to work with you again and look forward to your return. Stay warm!

November 10, 2018

Routine Maintenance Nothing special going on here, routine maintenance going on with snow tires being added. Like that they tell you what the next service will involve a More

by Seastheday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Alan
Nov 11, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share the recent experience you had at our Wolfe Langley Mazda dealership, Seastheday. Glad your routine maintenance and tire change went well. It is also great to know that you appreciate it when our Service Team informs our clients in advance about what to expect for their next servicing. We truly value your feedback and business. We can’t wait to serve you again.

November 09, 2018

Friendly, fast service! Thanks :) I got my full Maintenance for my 2018 Mazda. As well for a winter tire package installed. It only took a little over an hour, plus a nice wash. Than More

by Hkbotham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg, Andy Mori, Michael Mace, and the boys who washed my car. :)
Nov 11, 2018 -

Wolfe Mazda responded

Thank you for sharing your feelings about your recent visit to our dealership, Hkbotham. It is truly rewarding to see your comments. Thank you for your business and for taking the time to recognize our Wolfe Langley Mazda Team for the great customer service they provided you. Glad to hear that you switched over to your winter tire package and you will be safe on the roads when it starts to snow. We look forward to having the opportunity to work with you again soon. See you then.

November 05, 2018

Great Very happy with the service I received purchasing my new Mazda. Will recommend wolf Mazda to others. Gave me the time I needed to make the importa More

by Newmazdadriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 07, 2018 -

Wolfe Mazda responded

Thank you so much for the perfect score and for taking the time to share the wonderful experience you had at our dealership. We are thrilled that you were happy with the customer service you received from our Sales and Leasing Consultant, Aaron Wilson and our entire Wolfe Langley Mazda Sales Team. It means a lot to us when our clients recommend us to others. Thank you for that and thank you for your business. Congratulation on your new Mazda. We wish many safe and happy travels in it. Zoom Zoom!!

November 04, 2018

General Service, good work Very Professional, I have grown to accept this type of service as normal from Wolfe Mazda. Good work, on time, and washed. good work, Thanks More

by CX5customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mace, Mike Paulokanges
Nov 07, 2018 -

Wolfe Mazda responded

Thank you for the perfect score and for the kind words, CX5customer. We are committed to providing exceptional customers service every client, every time! Thank you for recognizing our Wolfe Langley Mazda Service Team for accomplishing that with you. We couldn’t be happier to hear that they are always prompt, professional and efficient. We truly value your continued business and look forward to working with you again soon. Have a fabulous day!

November 04, 2018

Great Fantastic customer service. Mike was an absolute breath of fresh air. Wasn't pushy at all and was incredible helpful. Love my Mazda and will def refer More

by Polishammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 07, 2018 -

Wolfe Mazda responded

Congratulations on your new Mazda, Polishammer! Thank you for taking the time to write about your experience at our dealership. It is wonderful to hear that our Sales and Leasing Consultant, Mike Groves provided you with the exceptional customer experience we strive to provide all our clients. So glad Mike was incredibly helpful and ensured you felt comfortable during the entire vehicle purchasing process. Referring others to Wolfe Langley Mazda is one of the best compliments we could ask for, it is greatly appreciated. We value your business and look forward to working with you again when you come in for your regular vehicle servicing. Have a wonderful day.

November 02, 2018

Always great service I have a 2016 Mazda CX-5. I always receive great friendly and professional service with Wolfe Mazda. They always call with updates and when the car More

by Jasonmck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 06, 2018 -

Wolfe Mazda responded

Wow! Thank you so much for taking the time to share the amazing experiences you have consistently had with our Wolfe Langley Mazda Team! Our goal is 100% customer satisfaction and it sounds like we achieve that goal with you. We want every experience to be “five stars”! Glad to hear that our team always delivers you friendly and professional service. Glad you enjoy our complimentary shuttle service while you wait for your vehicle to be looked after . Our team will be thrilled to hear your feedback. Thank you for your business and we look forward to serving you for many more years to come, Jasonmck!

November 02, 2018

Mazda CX5 Gary went above and beyond to find the rattle in my car. Hoping we got it solved. Allan is great at the service desk. The shuttle driver was very frie More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan and Gary
Nov 06, 2018 -

Wolfe Mazda responded

Thank you so much for the perfect score and the amazing feedback, Lynn! So great to hear that our Service Advisor, Alan and our Master Technician, Gary went above and beyond to resolve your concerns with the rattle in your car. We appreciate you taking the time to also acknowledge our shuttle drive for the friendly customer service he provided you. We value your business and look forward to the opportunity to work with you again. Have a fabulous day!

November 02, 2018

Fast & Friendly Easy from the start of booking my appt. Service also had my car ready sooner than expected. Friendly staff too. Thank you for great service. More

by John5566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 06, 2018 -

Wolfe Mazda responded

Thank you for your feedback, John5566! Hearing that you received great service at our dealership is the best thing we could ask for. We are happy that our Service Team was friendly and efficient from start to finish during your recent visit! Your kind words and high rating mean a lot to us. Thank you for choosing Wolfe Langley Mazda for all your automotive needs and we look forward to serving you again soon.

November 01, 2018

They listened and we got everything we wanted Tell them what you want and how much you want to pay. They will work hard to get you exactly what you asked for. I felt that they had my best interes More

by sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen Shane Nakai Patric Curtis Jerry Smithwick
Nov 06, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback, Sean! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Wolfe Langley Mazda. We will be sure to share your thoughtful comments with our team. Congratulations on your purchase! We wish you many safe travels in your new car and we look forward to seeing you again soon!

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