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Wolfe Mazda

Surrey, BC

4.9
665 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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665 Reviews of Wolfe Mazda

November 01, 2018

Another great appointment! I brought our second car in for regular maintenance as well as a brake service & tire change. Alan had a courtesy car ready for me as soon as the pap More

by Wallace 3GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 06, 2018 -

Wolfe Mazda responded

3GT, your feedback and perfect rating is truly appreciated. Thank you for taking the time to acknowledge Alan and our Wolfe Langley Mazda Service Team for their efficiency and exceptional customer service skills. We value your business and look forward to serving you again soon. Have a great day!

October 30, 2018

My experience You have been dealing with Wolfe’s in Langley for years now. And with this new cx5 I am still very satusfied every time I go there. Patrick, Trevor, j More

by Mmykle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor and Patrick and jerry and holly
Nov 05, 2018 -

Wolfe Mazda responded

We would like to thank you for this amazing review, Mmykle! Our Wolfe Langley Mazda Team is dedicated to providing our clients with only the best there is to offer. It’s so nice to hear that Patrick, Trevor, Jerry and Holly always help make your experience such a positive one. We wouldn’t expect anything less from them. We are lucky to have them on our team! Thank you for your business and loyalty over the years. We would also like to congratulate you on your new Mazda CX-5! We wish you many happy and safe miles in it. See you next time!

October 30, 2018

Wolfe Mazda Langley CX5 Purchase In terms of service, this dealership exceeds most others. Hassle-free and the attendants are doing their jobs well. The staff members are more then wi More

by Zeki07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron/Nate
Nov 05, 2018 -

Wolfe Mazda responded

Thank you so much for your feedback, Zeki07. So great to hear that you believe our Wolfe Langley Mazda dealership’s customer service level exceeds others within our industry! We are thrilled that you took the time to recognize our team for always going above and beyond to assist our clients. Comfort in the vehicle purchasing process is our priority. So glad that you experienced that first-hand with our Sales and Leasing Consultant, Cameron! We value your loyalty and business over the years! Congratulations on your new Mazda CX5! We hope you enjoy every mile! See you next time.

October 29, 2018

80K Service + Changeover to Winter Tires Cost of scheduled service was fully explained at time of vehicle drop off. We also had a loose trim piece, right rear passenger door that needed to be More

by Charlie Xray 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with 2 gentlemen (drop off and pick up) but I didn’t catch their names
Nov 05, 2018 -

Wolfe Mazda responded

Thank you so much for sharing the experience you had at our Wolfe Langley Mazda dealership, Charlie Xray. We appreciate the time you took to recognize our Service Team for being thorough and friendly during your recent visit. We value your business and we look forward to having the opportunity to serve you again soon. Have a wonderful day!

October 22, 2018

Oil Change & Tire Rotation As usual everything was on time as promised. Alan went over the vehicle checklist and let me know what to expect on my next service. Thanks! More

by Wallace 3GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 23, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share this great review about our dealership, 3GT! We are thrilled that our Service Advisor, Alan Eeg and our Wolfe Langley Mazda Service Team has once again delivered everything as promised. Glad that Alan took the time to review the vehicle checklist to keep you up to date on your vehicle maintenance status. We value your business and look forward to serving you again soon.

October 22, 2018

Excellent customer service They went out of their way to get my tire covered under my policy and made sure the paint touch ups were fixed properly. Super friendly staff! More

by jman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of their names
Oct 23, 2018 -

Wolfe Mazda responded

Thank you for taking the time to write about your experience, jman. It is wonderful to hear that our Wolfe Langley Mazda Service Team went above and beyond to ensure your automotive needs were taken care of and that they provided you with exceptional customer service, that we strive to provide all of our clients. We look forward to working with you again soon!

October 19, 2018

Very very professional The service underwriters listen to what the customer has to say and are extremely professional individuals If the repair doesn’t need doing at that More

by Mike scoopnsave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 19, 2018 -

Wolfe Mazda responded

On behalf us all of us at Wolfe Langley Mazda we would like to thank you for sharing this great review about our dealership, Mike! We appreciate you recognizing our Service Team for being attentive and extremely professional. We will be sharing your feedback amongst our team. Thank you for your business. We look forward to serving you again soon.

October 19, 2018

Proffesional and Prompt Service was on time, prompt and professionally carried out. The scope of the work was an oil change and seasonal tire swap. In addition I requested More

by rcflyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 23, 2018 -

Wolfe Mazda responded

Thank for the perfect rating and for taking the time to share your feedback with us, rcflyer. We appreciate you recognizing our Wolfe Langley Mazda Service Team for being so professional and efficient. It’s also great to hear that our Service Technician, Preston took the time to meet with you to assist you with your navigation system. He is a true asset to our team. We value your business and look forward to having the opportunity to serve you again soon. Have a wonderful day!

October 18, 2018

Best price for service My check engine light came on, so I phoned to make and appt and was able to get in the next day. I was quoted $150. to do a diagnostic and change out More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
Oct 19, 2018 -

Wolfe Mazda responded

Thank you for the perfect score and feedback, Leslie. Our team of professionals are dedicated to providing you and everyone else who visits our Wolfe Langley Mazda dealership with only the best there is to offer. It’s so nice to hear that you have witnessed that first-hand over the years with our team. Glad our Service Department made your experience such a positive one. We value your loyalty and business and look forward to serving you for years to come. Have a wonderful weekend.

October 18, 2018

Always a great experience I trust this service department to take good care with my vehicles, and to be honest in what service is required vs what service is optional. They hav More

by CP83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 19, 2018 -

Wolfe Mazda responded

Thank you so much for sharing your feedback with us, CP83. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate the time you took to acknowledging our Wolfe Langley Mazda Service Team for being so honest and helpful. The guys will be thrilled to hear your feedback! We look forward to your next visit. See you then!

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