Wolfe GMC Buick

IMPROPER VEHICLE INSPECTION The salesman, Joseph, worked hard to close the deal. Tyler helped locate spares to be included. Joseph reassured me the vehicle inspection was totally The salesman, Joseph, worked hard to close the deal. Tyler helped locate spares to be included. Joseph reassured me the vehicle inspection was totally trustworthy and insinuated that I could trust a fine upstanding dealership such as Western GMC Buick. I'm sure Joseph believed that to be true. I indicated my concern was the inspection looked like somebody sat at a desk and filled it out. The next day I drove back to the West end and took the vehicle for a third party inspection. On the way over I had to make one stop. I put the vehicle in neutral and pulled the park brake to the top. Once my foot was off the brake the vehicle quickly started rolling back. Not a great feeling from where I was sitting. The inspection found several other defects that were obviously not addressed during the dealership certified inspection. As my concern is with the overall inspection I will not address each item here. Given my experience, I will never return to the Western GMC Buick dealership and will most definitely let people know what happened. My question is, "Who is responsible for overseeing such incompetant and fraudulent inspections to be approved or ignored for the sake of profit over the safety and lives of customer's. Not to forget dealership staff who have to be inside those vehicles to make a living"? More

No hassles or pressure! James was professional and knowledgeable about what we wanted and needed. Never tried to sell more than we needed and actually listened to our needs. James was professional and knowledgeable about what we wanted and needed. Never tried to sell more than we needed and actually listened to our needs. Great buying experience and will be back for sure! Rebecca And Chantal were so pleasant and easy to talk to. Very good team and they helped to get us what we needed to finish the deal and get our trucks. Thanks to all of you! More

👍👍 great Experience Our salesman was great wonderful to work with would recommend to all of ourvfamily and friends to go see Walter price at western GMC . Got the truck Our salesman was great wonderful to work with would recommend to all of ourvfamily and friends to go see Walter price at western GMC . Got the truck we wanted with no hassle !! More

Fantastic Service Walter Price was a fantastic salesman when we recently purchased our GMC Acadia. Very friendly and down to earth who did his best. Rebecca is also a f Walter Price was a fantastic salesman when we recently purchased our GMC Acadia. Very friendly and down to earth who did his best. Rebecca is also a fantastic to deal with. Made our purchase go so easy and smooth! Thanks again! More

Salesperson was great! Shananne our sales rep was amazing! Super professional and honest about everything. I’d highly recommend her and would be happy to buy from her agai Shananne our sales rep was amazing! Super professional and honest about everything. I’d highly recommend her and would be happy to buy from her again! Rebecca was also super easy to deal with. More

Excellent in all respects. Staff were courteous, friendly, knowledgeable and very informative. We never felt pressured in any way with the decisions we were making, but we were Staff were courteous, friendly, knowledgeable and very informative. We never felt pressured in any way with the decisions we were making, but we were given lots of information to guide our decisions. More

Great experience Very informative group, answered all my questions I had about the truck, the sale, etc. Made the experience Super easy as this is my first new vehicle Very informative group, answered all my questions I had about the truck, the sale, etc. Made the experience Super easy as this is my first new vehicle I have personally bought. Truck and paperwork was all ready for me on arrival since I was coming from out of town. Would definately deal with them again. Both salesmen where very helpful, would happily deal with either of them again. Thanks again! More

Very Happy James was very helpful and listened to my needs and the price range and went over and above to do what he could to meet both of those requirements. James was very helpful and listened to my needs and the price range and went over and above to do what he could to meet both of those requirements. More

Great Overall Experience! Right from the first visit to the dealership James showed the level of service and engagement with the customer that continued through our experience Right from the first visit to the dealership James showed the level of service and engagement with the customer that continued through our experience with Western GMC Buick. James was very knowledgeable about the vehicles which gave us an extreme level of comfort on making our final decision. Along with James both Chantal and Rebecca provided straightforward and understandable communication on the financial side which made us feel relaxed and confident. A second vehicle is on our horizon and I can't imagine going anywhere else but Western GMC Buick where James and Chantal already know who we are and what we want. A rare level of professionalism. More

A Fantastic Overall Experience Paul was extremely professional, informative, and friendly. Very good experience. Rebecca set up financing for us and she was great. She answered Paul was extremely professional, informative, and friendly. Very good experience. Rebecca set up financing for us and she was great. She answered all of our questions and was extremely pleasant. I will be recommending Western and Paul/Rebecca in particular to any friends or family members in the market for a new vehicle. Thanks again, we love our new truck! More