Wolfe GMC Buick - Service Center

Always fantastic service at Western GMC My 2015 Terrain had a clogged Evap filter after only 50K. Sherry Ann was so nice and helpful, she managed to get GMC to cover part of the cost, even t My 2015 Terrain had a clogged Evap filter after only 50K. Sherry Ann was so nice and helpful, she managed to get GMC to cover part of the cost, even though the filter was likely clogged with soot from being in Prince George during the forest fires. Regardless of that, I was so very pleased to not have to pay the entire cost. This is not the first time Western GMC service have gone the extra mile for me, and that's why I won't take my car to any other dealer. More

Great service! Renee was very friendly and excellent to deal with, my vehicle was done in a very timely manner. I will be returning and would definitely recommend Western. deal with, my vehicle was done in a very timely manner. I will be returning and would definitely recommend Western. More

Western GMC has excellent customer service: professional, friendly, honest, reliable. The warranty issue with my truck was solved on time, without any hassle. I will continue to do business professional, friendly, honest, reliable. The warranty issue with my truck was solved on time, without any hassle. I will continue to do business with them in the future. More

2011 Buick Oil & Filter Service I required an oil change and booked via computer. Ashley called shortly thereafter to ask some follow-up questions and reconfirm my needs and requeste I required an oil change and booked via computer. Ashley called shortly thereafter to ask some follow-up questions and reconfirm my needs and requested appointment date. Arrived at the selected time and my service advisor was great. He was made aware of my Western email discount email and added that to my paperwork. Oil changed was done without any fanfare or the dreaded up sell on products or repairs. I liked that! All in all, very happy with the prompt service and impressed that Western still sends me email offers and notifications after my initial Buick purchase in 2012. They do stay in touch! More

Good Evening, I brought my vehicle to this dealership as it is close to my residence and place of work, I have used the services of this dealership with previous vehicles and this was my first time with thi it is close to my residence and place of work, I have used the services of this dealership with previous vehicles and this was my first time with this vehicle. I didn’t purchase my truck from here due to some different issues but will get my service completed here in the future and would like to continue with Western, I was disappointed when picking my vehicle up that it was dirtier than when I dropped it off, there was mud both inside and out from a test drive which I understand has to be completed after the work but I shouldn’t have to wash my own vehicle after a service. The staff as a whole is friendly and very knowledgeable. Thank you. Sincerely. More

Great service dept. Service was done very promptly while I waited. During this Covid-19 pandemic, I value that the dealership is taking this very seriously by providing h Service was done very promptly while I waited. During this Covid-19 pandemic, I value that the dealership is taking this very seriously by providing hand sanitizer and practicing physical distancing. More

Timely, courteous service with friendly staff and a comfortable safe atmosphere in these trying times. The parts department where I purchased a bug deflector was helpful and knowledgeable comfortable safe atmosphere in these trying times. The parts department where I purchased a bug deflector was helpful and knowledgeable More

They were right on time with my appointment. No waiting for them. Got my truck in right away and got it done. Friendly staff. Nice waiting area. for them. Got my truck in right away and got it done. Friendly staff. Nice waiting area. More

Overcharged for a simple air filter -$50 -that’s quite a mark up , my checklist indicated power steering with an X-power steering is full and clear -mmmm?? mark up , my checklist indicated power steering with an X-power steering is full and clear -mmmm?? More

Oil change & maintenance check An employee from Wolfe Cadillac drove my Chevie Cruze over to Western GMC Buick to have it serviced. I waited comfortably at Wolfe Cadillac for my ca An employee from Wolfe Cadillac drove my Chevie Cruze over to Western GMC Buick to have it serviced. I waited comfortably at Wolfe Cadillac for my car to be serviced and returned to me. Western GMC Buick serviced my car promptly and I got it back ready for another year of safe driving. More