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Wolfe GMC Buick - Edmonton

Edmonton, AB

4.9
2,290 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,290 reviews

January 11, 2022

Kalvin was great to deal with for my truck purchase. Quick responses, answered questions quickly and thoroughly. More

by jenngreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalvin Gunn
Jan 12, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review. Our team keeps the customer's interest in mind and do what we can to deliver the best experience possible. We are glad Kalvin made your purchasing experience a great one. Enjoy the new truck!

January 08, 2022

Service was as with Western, very good. Will use this service in the future. Wayne Thompson CPA, CGA More

by rwthom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Jan 10, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review, Wayne. We are so glad our team kept to our customer experience commitment, by exceeding your expectations. We look forward to seeing you again.

January 06, 2022

All about sales and no service! The service isn’t that great. Wait times are ridiculous More

by billduggan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman no longer works there
Jan 07, 2022 -

Wolfe GMC Buick - Edmonton responded

We apologize if our wait time did not meet your expectation. Our records indicate that you brought in your vehicle for service at 12:39pm and at 1:54pm the same afternoon, it was completed. Please reach out to us if you have any further concerns.

Jan 07, 2022 -

billduggan25 responded

It’s not just the wait time but overall customer service as well. My truck is a 2018 with only 23000 Kms on it and the overhead console is loose and they won’t fix it cause the warranty is expired but I’m constantly getting emails about upgrades for getting a new one cause the dealership wants the one I have now. Maybe take care of the little things of a customer and you’ll have one for many other purchases instead of a one and done and possibly never buying another product because once the sale is done then so is the customer service

Jan 11, 2022 -

Wolfe GMC Buick - Edmonton responded

That is terrible that you feel this way, and once again we do apologize. At your convenience, we invite you to come by to discuss your experience with us.

January 02, 2022

Clean dealership, good service and communication. Fixed the DEF system problem quickly on my truck despite parts being difficult to get. More

by Bruceleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Wolfe GMC Buick - Edmonton responded

Thanks for the 5-star review. We are so glad we could exceed your expectations and stay committed to customer satisfaction. Happy New Year!

January 01, 2022

Don was great to work with on our recent purchase of a 2020 GMC Terrain and trade-in of our Equinox - although we had hoped for a higher trade in value, we expected same :) Don followed through on everyt More

by jennifer.engberg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Drier, Don Cammidge
Jan 03, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us a review. Our team strives to deliver the best experience possible for our customers, and we are so pleased that Don and Megan made yours exceptional! Enjoy the new ride and we look forward to seeing you again. Happy New Year!

January 01, 2022

Wolf GMC Buick is top notch in customer service .Wish when booking an appointment though they would inform me if I need more service done to my truck at time of booking . Miss the courtesy vehicle that More

by sandy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review, Sandy. Our team is dedicated to customer satisfaction and their overall experience with us. We apologize we were unable to provide you with a courtesy vehicle, but due to low inventory, this is a generosity we are unable to offer at this time. We look forward to servicing you again. Happy New Year!

December 30, 2021

Don was great to work with during the purchase of our new vehicle. He did exactly what he said he would and followed through on commitments even after the deal was done. More

by eh17
Recommend Dealer
Yes
Employees Worked With
Don Cammidge
Dec 30, 2021 -

Wolfe GMC Buick - Edmonton responded

Thanks for the awesome review! We are so glad Don made your purchasing experience a great one! Enjoy the new ride!

December 29, 2021

They do fast and good work. Friendly and keep me informed on any issues that I am not aware of. Highly recommend this dealership. More

by DealerRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Wolfe GMC Buick - Edmonton responded

Thanks for the positive review. Our team is committed to our customers and their experience with us. We are so glad we exceeded your expectations. We look forward to servicing you in the future.

Dec 30, 2021 -

DealerRater responded

almark@telusplanet.net

December 27, 2021

Wolfe, formerly Western, has always offered prompt thorough service each time I have brought a vehicle in for maintenance. Their staff is always polite and courteous and ensures their customers are we More

by BrittanyBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
Dec 27, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to leave us a review. Sheri-Ann is passionate about her work and definitely goes out of her way to care for our customers. We look forward to seeing you again!

December 26, 2021

Kalvin was great to deal with and we are very happy with our new purchase! :) More

by BBH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Drier, Kalvin Gunn
Dec 27, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the 5-star review. We are so glad Kalvin was able to find a vehicle that was right for you! Enjoy the new ride!

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