Willowdale Subaru

Good experience The sales person Natan was always quickly responding to any questions/concerns. He seemed to be an honest person. Not sure about the other team member The sales person Natan was always quickly responding to any questions/concerns. He seemed to be an honest person. Not sure about the other team members. The deal was ok but I didn't feel it was the best. Overall, ok experience and I did buy a car there. More

Easy Transaction I test drove the Crosstrek along with 2 other competing vehicles at a different dealership. Once I knew exactly what I wanted, I used an invoice prici I test drove the Crosstrek along with 2 other competing vehicles at a different dealership. Once I knew exactly what I wanted, I used an invoice pricing service and they put me in touch with Taher at Willowdale Subaru. Spoke on the phone to him a couple of time to get ballpark pricing and then confirmed in an email to him what pricing I was looking to pay based on the data I had. Went to the dealer and struck a deal for the Crosstrek Limited with Eyesight. I though my budget would preclude me from getting the Eyesight package but I stuck to my budget and managed to negotiate a good price. Overall, an easy transaction. I am a huge believer in separating the test drive, and research from the purchase process and this worked out well for me and the dealer. Taher was really nice to talk to and very patient. He knew I didn't have a lot of time and helped move things along quickly More

Terrible Service/Salespeople are liars The tile is perfect way to explain them. It was my second time to have Subaru but, I am not going to go back there ever. The tile is perfect way to explain them. It was my second time to have Subaru but, I am not going to go back there ever. More

Terrible Service/Salespeople are liars After endless running around about the price and being given contract to sign that we did not agree on we finally settled on something with Maya Ghade After endless running around about the price and being given contract to sign that we did not agree on we finally settled on something with Maya Ghaderi and was promised 3 weeks to receive it. Before buying my vehicle I asked for test drive but Afshin Soufivand asked me to pay deposit first. After I paid the deposit he said I can't get my vehicle until 6 weeks after purchasing then pushed me to talk to the warranty department without a test drive. After I talked with someone at the dealership for half an hour, I asked her if I could get a test car to drive, she felt so surprised that I never had the chance to test drive. After 5 weeks, I didn't hear any news from the dealership. I then went to see what was going on. They told me my car was still not in Toronto and that they would make an emergency pickup when the car arrived. After 4 days I received an email from one of the salespeople and they said my car arrived in Toronto, but, still no one let me know when I could receive my car. After a week, I went to talk with Maya, she said I would receive my car after 3 days (not sure how much longer I would have had to wait if I didn't go into the dealership). After I obtained my car, I went to 3 different winter tires stores and found out they had all sold out. I informed Maya of this and she said she will try to find them for me but never heard anything back from her. TLDR: Shopping for 2018 Crosstrek, was lied to from beginning to end, had to fight for a test drive and everything else along the way (still didn't get to test the model I wanted), unable to get winter tires because they took too long to deliver my vehicle and had to wait two months for my vehicle to be in my possession. More

Amazing experience I bought 2016 Subaru Crosstrek at Willowdale Subaru in Mar 2016. I had a great experience here. I really appreciate Grace Long and Tiger Hu help. They I bought 2016 Subaru Crosstrek at Willowdale Subaru in Mar 2016. I had a great experience here. I really appreciate Grace Long and Tiger Hu help. They were very nice, patient and professional, and answered all my questions. They not only provided good services, but also like friends. Yesterday I came back to have my car’s 10,000 Kilm check. We still talked like an older friend and it makes me feel like home. Thank you! More

2014 Subaru Impreza purchased off lease Purchased an used Impreza from Taher Rezaee. He was patient and did not pressure me into purchasing at all. He was very accommodating and pleasant to Purchased an used Impreza from Taher Rezaee. He was patient and did not pressure me into purchasing at all. He was very accommodating and pleasant to work with. I had good experience overall and would return in the future. More

Grace Long, sales person,really great Bought Outback from Grace Long in 2015.She was knowledgeable and pleasant.Every time I have my car serviced at the dealership she sees me ,remembers m Bought Outback from Grace Long in 2015.She was knowledgeable and pleasant.Every time I have my car serviced at the dealership she sees me ,remembers my name, and asks about my wifes health.She is a credit to the dealership and I would not hesitate to buy another car from her if the need came up. More

Very happy with Willowdale Subaru Purchased an 2018 wrx from Nadim Osseiran at Willowdale Subaru. The salesman was very informative and patient he took his time to make sure I was full Purchased an 2018 wrx from Nadim Osseiran at Willowdale Subaru. The salesman was very informative and patient he took his time to make sure I was full informed before the transaction was complete. I really liked being able to shop with no pressure from the sales person. Would recommend Nadim if you are in the market for a Subaru. More

Loyal since 2011   I have been dealing with Willowdale Subaru since 2011.  I leased a 2017 Outback from Michael in March.  He was very helpful and efficient in maki   I have been dealing with Willowdale Subaru since 2011.  I leased a 2017 Outback from Michael in March.  He was very helpful and efficient in making the purchase go seamless.  His team went thru all the explanations in a very professional manner.  I am very happy with the Outback and the service department.   Thanks More