Willowdale Nissan Ltd.

Johny Jion is an exceptional dealer We decided to visit Willodale Nissan with my family last week. We ran in to Mr. Johny Jian. It took him only 2 minutes to build a very strong relation We decided to visit Willodale Nissan with my family last week. We ran in to Mr. Johny Jian. It took him only 2 minutes to build a very strong relationship with me and my family as if we knew him for a long time. I truly believe that John is not just there to sell, his top priority is to serve his costumers. He smiles non-stop, listens very carefully and answers with wealth of knowledge about different types of cars. I shared with him that we were going to check out other types of cars from other brands. He spent a long time to explain and to compare different cars with a strong and a fair perspective. Long story short, when I picked up my Nissan car this afternoon from Johny, I felt very satisfied. The fulfillment was mainly because I was served by a great man! Thank you Nissan for having Johny Jian! More

Exceptional Customer Service Willowdale Nissan is definitely a dealership that really knows customer appreciation! We had an exceptional experience with the whole team from the sa Willowdale Nissan is definitely a dealership that really knows customer appreciation! We had an exceptional experience with the whole team from the sales agent Lucas, leasing Manager Nes and General Manager Dan. We thank them all for their valuable advice and guidance in choosing our new vehicle. Keep up the good customer service!! Regards, Anita & Oz More

Nissan Willowdale Review My experience at Nissan Willowdale was great. I was really happy with their service. The Salesperson Lucas Pascotto was very informative and attentive My experience at Nissan Willowdale was great. I was really happy with their service. The Salesperson Lucas Pascotto was very informative and attentive to my needs towards purchasing a vehicle. He explained everything thoroughly. Al the Sales Manager was also very helpful. More

Happy 2016 Rogue owning After losing a 2015 Rogue in an unexpected accident, I got a nice welcoming and valuable advice which offered by Willowdale Nisan which ended to a goo After losing a 2015 Rogue in an unexpected accident, I got a nice welcoming and valuable advice which offered by Willowdale Nisan which ended to a good deal. I have believed Nissan safety issues as first important value and now I recommend Nissan customer support as a second one. They returned a happy time to my family as well. More

Good Service Overall, I'm pleased with the service I received from Willowdale Nissan. I bought a used vehicle that was a good deal and I would recommend this deal Overall, I'm pleased with the service I received from Willowdale Nissan. I bought a used vehicle that was a good deal and I would recommend this dealership. More

A very happy new Rogue owner I highly recommend Willowdale Nissan and specifically the team I worked with. I was looking for a small SUV and had been to many dealerships before m I highly recommend Willowdale Nissan and specifically the team I worked with. I was looking for a small SUV and had been to many dealerships before making my final decision. I had a specific price in mind and certain features I wanted. The Rogue was the perfect fit and the team I had at Willowdale Nissan made the entire car purchase the best one I have had. The salesperson I worked with was John Zarkos. He was friendly and always eager to answer any questions. The finance manager that handled my purchase was Serf Fernandez. He made the paperwork and financing process smooth and easy, and was always happy to help even with questions I had after I picked up the car. I have limited knowledge of cars, so Serf was very patient and really went out of his way to make this car purchase as smooth as possible. I have a very busy work schedule, so John and Serf worked around my schedule to accommodate everything and made the car purchase a highly enjoyable experience. Thank you to an awesome team! More

Horrible Customer Service I definitely do not recommend them to anybody. Maybe not all staff but the ones that I've dealt with are so disrespectful. They definitely need custo I definitely do not recommend them to anybody. Maybe not all staff but the ones that I've dealt with are so disrespectful. They definitely need customer service improvement. Very bad experience with them. It was my first and would be the last time in Willowdale Nissan. More

Great customer service Went on a test drive for Versa. Love it and planning to get it soon for my little sister. Johnson is very knowledgeable and friendly. Will recommen Went on a test drive for Versa. Love it and planning to get it soon for my little sister. Johnson is very knowledgeable and friendly. Will recommend him to my friends :-) More

Substandard This substandard dealership has poor customer service and shady employees that masterfully deceive customers into purchasing "added" features without This substandard dealership has poor customer service and shady employees that masterfully deceive customers into purchasing "added" features without ever discussing the "fine print" nor the redundancy of them. Lastly, my brand new car got a rust spot (I was sold on the 10 warranty rust proofing), 6 months after purchasing it and the dealership insists this rust spot must have occurred by a rock clipping it on the highway. This assumption means that they will not fix the rust spot on my brand new car. Not only will warn others of ever visiting this dealership, this unfortunate experience turn me off from ever purchasing another Nissan. More

Outstanding Customer Servoce I want to thank Johnson Li, Rada Vazic and Daniel Cioe for their outstanding customer service in helping me arrange a lease for my new car. I went in I want to thank Johnson Li, Rada Vazic and Daniel Cioe for their outstanding customer service in helping me arrange a lease for my new car. I went in with a specific car and price in mind and Johnson was able to put me in the exact car I wanted at exactly the right price within 30 minutes. He was courteous, professional and incredibly helpful throughout the entire process. I would, and have, highly recommended him to others if they're considering leasing or buying a new Nissan. Rada Vazic, in the financing department, had the paperwork done in 10 minutes, approved and ready for signatures, without any of the usual back and forth and "used car salesman" tactics I've seen from other dealerships. She looked after everything and made sure the transition from my old lease to my new one went smoothly and without a hitch. It was a real pleasure working with these two great professionals and I'm extremely pleased with Willowdale Nissan and Nissan Canada. Thanks for the great experience! More