Willowbrook Chrysler Jeep Dodge RAM

Terrible service Only 112 Kilometers put on a 96 thousand dollar truck and its in the dealership. Full of water under the carpets not to mention condensation in the in Only 112 Kilometers put on a 96 thousand dollar truck and its in the dealership. Full of water under the carpets not to mention condensation in the instrument cluster on day one( Plenty of pictures). I don't blame the dealership for the faulty truck......BUT the lack of communication and just flat out ignoring me is poor customer service ( I do have ALL my emails etc). Im disappointed to say the least. After further research there bulletins from FCA documenting this exact issue on the new 2019 Ram. Im moving on and losing my $4,000 deposit, but thought others should be aware of issues not only with this 5th gen, but most importantly the customer service is horrible. All the best and have a Happy Holidays. More

Really bad experience!!! I purchased a 2016 Ford F-150 Really bad experience!!! I purchased a 2016 Ford F-150 from Willobrook Chrysler on May 14th 2019, First month of owning the truck I had a few iss Really bad experience!!! I purchased a 2016 Ford F-150 from Willobrook Chrysler on May 14th 2019, First month of owning the truck I had a few issues with my dash going black and my radio not working. Kept trying to book it into service department but kept getting the run around from them. Then a few weeks later my truck kept miss firing and would shut off every time I came to a stop. I drove the truck to the dealer ship had the service department look at it, they scanned it and sent me on my way home and said there was no codes and it’s good to go. On my way home that night it died 4 more times I get in touch with the dealer again. They send it to the nearest ford dealer. Was at ford for a month and half. They changed the spark plugs and updated the pcm. It was fine for about a week or so. I had a holiday planned for my self in August long weekend the truck died in Chilliwack BC. And the truck broke down on Highway #1. My Truck then was towed to Chilliwack ford on August 1st 2019. October17th ford sent me a away with a reset button every time it would die out and not run. Also they installed a a refurbished transmission and it still miss fires and dies. now November 1st 2019 and I still don’t have an ETA on my truck. I’m a 20 year old kid just trying to get through life. I have tried to get the dealer ship to help me out as I spent$ 4000 on extended warranty (Bumper to Bumper) and all they try to do is put me a in a way more expensive truck and double my payments but I can’t afford that. I would love nothing less to get my money back for this lemon of a truck I bought! the apparently #1 dealership and Steve’s saying is “friends mean more than money” that is definitely not the case and I would not recommend BUYING ANYTHING from this dealer ship. More

Great Experience I went in to see if there was a new vehicle that I could get into as my truck had things starting to go on it . I walked into the dealership and was I went in to see if there was a new vehicle that I could get into as my truck had things starting to go on it . I walked into the dealership and was greeted by a few people was offered a drink and waited for a salesperson to come and chat with me . I was introduced to Dre .He was amazing from the moment I was introduced to him to the time I left the lot with my brand new truck . He was patient , kind and honest and not at all pushy He worked hard to get the right vehicle . I would highly recommend him to anyone . Thanks for all your hard work ... More

Absolutely amazing experience!! Zach and Mike went above and beyond what I would have ever expected!! They are my dealership for life. DO NOT shop anywhere else and beyond what I would have ever expected!! They are my dealership for life. DO NOT shop anywhere else More

Friendly and Knowledgeable My experience at Willowbrook Chrysler was very positive and thanks to Joe Abenante, I was able to find exactly the vehicle I wanted quickly at a favou My experience at Willowbrook Chrysler was very positive and thanks to Joe Abenante, I was able to find exactly the vehicle I wanted quickly at a favourable price. Joe listened to my concerns, answered all of my questions and left me confident with my choice of both him as a salesperson and the vehicle I selected. Thank you, Joe Abenante, and the professional team at Willowbrook. More

My sales person Just bought my new 2019 Limited Ram from Joe Aberniati! This is my 7th vehicle I have bought through Joe. Totally happy every time, walk in see Joe, Just bought my new 2019 Limited Ram from Joe Aberniati! This is my 7th vehicle I have bought through Joe. Totally happy every time, walk in see Joe, no back and forth with pricing, Joe is there to supply me the vehicle i want with the price where it should be and knows I will be back as a happy repeat customer! Keep up the good work Joe! See you when I am ready for the Hellcat More

execellent customer service I dealt with salesmen Jag toor he looked adter all my needs regarding price point and a pow km taken care of used ram sport 1500 o would recommend him I dealt with salesmen Jag toor he looked adter all my needs regarding price point and a pow km taken care of used ram sport 1500 o would recommend him to all my friends and family More

Supported, Listened to,Solution Motivated First ask for James, he will connect you to the right vehicle, provide you with test drives with ease, you will know what is special about the vehicle First ask for James, he will connect you to the right vehicle, provide you with test drives with ease, you will know what is special about the vehicle. You can turn a purchase fast or you can spend a couple of days with James, he will make sure that you drive off with the best fit and price that fits you. Thanks James and the team that support each other. The team has invited me back to pick up a free gift, seems like a special touch that will remind me how sincere the dealership is to ensure we are happy. More

Amazing and very personal Ashley Phillips was very prompt, up front and followed through with every promise she made. We had a very good open discussion from start to finish wh Ashley Phillips was very prompt, up front and followed through with every promise she made. We had a very good open discussion from start to finish while we were conducting our deal. If I had any question at all she was very quick and open minded about responding or assisting me with more searching. We finally came to a decision and she was very good about getting the truck delivered to me. Ashley also was very easy to talk to and took the time to answer questions long after my purchase. I am confident that I could refer friends to her or conduct future business myself. Thank You Ashley Steve Mackenzie More