Willowbrook Chrysler Jeep Dodge RAM

exceptional customer service.. Rahim and Fred were very friendly, and easy to get along with, and smiles were on their faces, most of the time, my wife and I, got an exceptional dea Rahim and Fred were very friendly, and easy to get along with, and smiles were on their faces, most of the time, my wife and I, got an exceptional deal from these two, most definitely will comeback to this dealership, and highly recommended to others.. thank you so much Rahim and Fred for helping us. More

Customer Service Never Heard of it.. Very disappointed in the customer service with this dealership and I haven't even stepped foot inside of it yet. - Heard about a new promotion the Very disappointed in the customer service with this dealership and I haven't even stepped foot inside of it yet. - Heard about a new promotion they are having (Tour Europe) so I check out their website for details only to find there are none. You must send them your name email and phone number to get more information. So I bite and request more information. Next day I miss a phone call from the salesman, he then texts me saying to call him or he can email more information to me. I text back requesting information by email as I'm not yet ready to speak to sales without knowing the details of the promo. - Wait 24hrs no response so I email the dealership again via the website request for more information. This time no response at all. - I wait till they have been open a few hours the next day then call the dealership asking for information on the promotion. I get passed to 3 different people before being told that a Sales Manager will call me back within 5mins with all the details of the promotion. It's now been over 2.5hrs since that 5mins was up and still no call from anyone or email. Put the details of the promo on the website if sales staff aren't willing to hand out the information. Myself like many others often want to learn the details before talking directly to a salesperson. Also do not tell someone they will receive a phone call in 5mins when you cannot commit to the time frame. Tell the person someone will get back to you shortly or before end of day.... I found myself very interested in this promotion but the fact that no one is willing to call me or email me regarding this makes me feel as though my business is not a priority to this dealership. More

New Trailhawk We were referred to Joe by a friend who had dealt with him to get some information about a Dodge truck and had been impressed with Joe's responsivenes We were referred to Joe by a friend who had dealt with him to get some information about a Dodge truck and had been impressed with Joe's responsiveness to his questions. When we went out and met with Joe we realized we had purchased two previous vehicles from him. Joe was very knowledgeable and quick to respond to calls and emails. When we picked up our vehicle he took a good amount of time to show us how everything worked and made sure we were ok with everything before we left the lot which we really appreciated. More

positive experience I was treated very well and salesperson and staff were very friendly and very helpful. I got a great deal on a amazing car. will come back. I was treated very well and salesperson and staff were very friendly and very helpful. I got a great deal on a amazing car. will come back. More

Positive experience Brought my new ram 1500 from jeff and kevin. Couldn't have asked for more knowledgeable people. They tended every need and question that i had. Would Brought my new ram 1500 from jeff and kevin. Couldn't have asked for more knowledgeable people. They tended every need and question that i had. Would recommend them to anyone i know. Looking forward to working with them on the future. Thanks again guys More

Mike Simpson is the most amazing salesman he goes over and above the expectations of a great salesman ..If your looking for an honest trustworthy cars salesman he is the most amazing salesman he goes over and above the expectations of a great salesman ..If your looking for an honest trustworthy cars salesman he's your man.. I mean come on guys it's not easy finding one that doesn't make your feel like your being taken advantage of....Mike is a honest and trustworthy as they get.. More

Great service Don’t write a lot of reviews, but I must say salesman Brett has gone over and above the help he has given me , right from the Ram 1500 pickup, Brett h Don’t write a lot of reviews, but I must say salesman Brett has gone over and above the help he has given me , right from the Ram 1500 pickup, Brett help me get the best deal and then some, negotiated on my behalf to get me top dollar for my trade in. A 5 star for Brett for sure, Thanks Brett for all your help More

Great customer service Brett, the sales person was able get me a low interest rate on a brand new vehicle. I received honest customer services. I recommend this dealership t Brett, the sales person was able get me a low interest rate on a brand new vehicle. I received honest customer services. I recommend this dealership to anyone that wants to buy a new vehicle. More

Arrogance or Ignorance would not recommend this place. Drove onto the lot, looked at some Duarngos told them we have a better deal across the river in Maple Ridge and was ba would not recommend this place. Drove onto the lot, looked at some Duarngos told them we have a better deal across the river in Maple Ridge and was basically called a liar. WOW! That's friendly service for you More

Viper collection? Really? Well the show room is full of the owners personal viper collection? No more room at home? How about actual cars for sale in the showroom. We came f Well the show room is full of the owners personal viper collection? No more room at home? How about actual cars for sale in the showroom. We came for a mildly used vehicle test drive, the lot dummies took forever, brought our sales guy the WRONG car, then brought the right one, then an apology made for it being filthy inside??? Dog hair everywhere! After the test drive an offer sheet is hustled to us, looks good , but when we get home and do some homework via the “internet” (new thing?) we find out it’s a terrible price and new ones with fill factory warranty, equally loaded can he had for within 2% of that price.... save your time go elsewhere , poor sales guy , Surrounded by dummies! More