Whitby Toyota

I have been going to Whitby Toyota for over 40 years both to purchase cars and for servicing them. Both departments are excellent. The courteous staff, professional and reliable servicing have kept me ret to purchase cars and for servicing them. Both departments are excellent. The courteous staff, professional and reliable servicing have kept me returning. I am grateful to them. I've felt as if some were friends. More

Historically, my experience with Whitby Toyota has been positive. The purchasing process was excellent, and they are generally great for oil changes and routine maintenance. However, I am seriously beginni positive. The purchasing process was excellent, and they are generally great for oil changes and routine maintenance. However, I am seriously beginning to question their competency when it comes to complex diagnostic work. My RAV4 developed software issues and a check engine light came on. The service department’s solution was to replace the entire computer, which cost me over $2,000. Now, less than a year later, the exact same problem has recurred. When you spend that kind of money on a major repair, you expect the root cause to be fixed. Now I am left questioning either the honesty or the skill level of the technicians handling complex jobs. Fine for basic maintenance, but I would be very cautious trusting them with expensive electrical or software repairs. More

I was pleased to receive the St. Patrick's Day discount. ( otherwise known as the Cameron Slater Manager's discount, Seniors' Discount, or Customer Loyalty Discount). Patrick's Day discount. ( otherwise known as the Cameron Slater Manager's discount, Seniors' Discount, or Customer Loyalty Discount). More

Mo was amazing! He answered all of our questions regarding our service at Toyota clearly and thoroughly! He was not only knowledgeable but also personable! Thank you He answered all of our questions regarding our service at Toyota clearly and thoroughly! He was not only knowledgeable but also personable! Thank you for the wonderful service, Mo! We appreciate you!! More

Whitby Toyota is by far the best car dealership I have had the pleasure of doing business with. My vehicle purchases and after sales service experiences since my first Toyota product purchase in 2011 have had the pleasure of doing business with. My vehicle purchases and after sales service experiences since my first Toyota product purchase in 2011 have been extremely good. Very honest and professional staff. I highly recommend this dealership. They really make "Kaizen" a reality. Thank you, Whitby Toyota! More

I had concerns about my Sienna that I brought to Jay's attention. He was extremely busy but he still took the time to walk me through what I needed. He was patient and helpful. attention. He was extremely busy but he still took the time to walk me through what I needed. He was patient and helpful. More

I recently had a great service experience at Whitby Toyota. From start to finish, the team was professional, friendly, and very efficient. The staff took the time to clearly explain the work being d Toyota. From start to finish, the team was professional, friendly, and very efficient. The staff took the time to clearly explain the work being done on my vehicle and kept me updated throughout the process. The service was completed on time, and everything was handled with honesty and attention to detail. It’s clear they value customer satisfaction and take pride in their work. The waiting area was clean and comfortable, and the overall experience felt smooth and stress-free. I truly appreciate the transparency and professionalism shown by the service department. I would definitely recommend Whitby Toyota to anyone looking for reliable and trustworthy vehicle service. I’ll be returning for future maintenance without hesitation. More

Always pleased with the service we receive at Whitby Toyota. The people are always friendly and helpful! Toyota. The people are always friendly and helpful! More