Whitby Toyota

Recommendation: Hayden Iles I had my last Toyota for 15 years, and Hayden Iles made leasing my new car a pleasure. He is passionate about cars, specifically Toyota vehicles. More I had my last Toyota for 15 years, and Hayden Iles made leasing my new car a pleasure. He is passionate about cars, specifically Toyota vehicles. Moreover, he is patient, sincere and down-to-earth with his customer relations. More

A Pleasure to deal with I was referred to David Marshcal at Whitby Toyota after signing into Car Cost Canada to get a price for a Rav4 for my wife. We have been to another d I was referred to David Marshcal at Whitby Toyota after signing into Car Cost Canada to get a price for a Rav4 for my wife. We have been to another dealership in the area and did not have a great experience. David met us, introduced us to one of his sales team (Mitch Dunn) who made sure we were well looked after. Mtch spoke to my wife, showed her the vehicle and how to set it up for her and then sent us off on a test drive. When we came back, David had some numbers and we struck a deal. It was a great process with one exception. The Financing Manager did his job by trying to sell us the various extended warranties in a bit of an aggressive fashion but not that bad, despite our insistance that we didnt want them. Minor issue but all part of the buying experience. Car pick up day was great, Mitch had everything ready and spent at least an hour with my wife showing her all she needed to know. A fantastic experience. More

My compliments to Hayden and the entire team at Whitby Toyota for making my new car buying experience enjoyable, especially during this challenging time. I was impressed with the teamwork demonstrated Toyota for making my new car buying experience enjoyable, especially during this challenging time. I was impressed with the teamwork demonstrated by Mitch and Hayden and was pleased with their expertise and product knowledge. On pick-up day, I was pleased Hayden took lots of time with me in the vehicle and I was happy he walked me through the Service department and introduced me to the team. I love my new 2020 Camry XSE! More

Excellent costumer service experience! Let me start by saying that working with Rashid on the purchase of our new vehicle really made our experience special. This man went above and beyond Let me start by saying that working with Rashid on the purchase of our new vehicle really made our experience special. This man went above and beyond to accomodate us throughout the whole transaction and even after the sale! You have to understand, this isn't our first new vehicle purchase. We've purchased quite a few new vehicles before as my wife and I hate "supposed" headaches from used vehicles, so we always buy new. What Rashid has done is that he's helped us out by fixing small issues that we found with our new vehicle such as the 3M hood protection tape. I know it's a small issue, but to us, it was still an issue. Now, this is where the difference was with Rashid. We noticed that most sales reps only wants to make their sales. Once the sale is done, they don't really deal with you. You get sent to the service department to deal with warranty issues. Not with Rashid, he became our go to person after the sale. He made time for us between his appointments. He handled all the warranty issues and we didn't really have to speak with anyone else but him. He took care of it all and kept us up to date and informed, which made our experience special. We felt that he was taking care of us. And when a client feels taken care of, we feel appreciated. So we just wanted to write this review because my wife and I really appreciated what Rashid had done for us. He made us feel comfortable, and most importantly, he made us feel like we were old friends. It didn't even feel like we were buying a car. There was no pressure, just a friend who was helping to guide us to make a vehicle purchase. Note: The employee who put on the second 3M tape did an excellent job and should be commended! Thank you for the experience Rashid! Regards, Jeff & Noemi More

Very easy and comfortable We went to Whitby Toyota knowing we would be purchasing a vehicle. Tony served us and made us feel very comfortable he showed us the car we were inter We went to Whitby Toyota knowing we would be purchasing a vehicle. Tony served us and made us feel very comfortable he showed us the car we were interested in and made it a very easy process. I would recommend Whitby Toyota. More

Whitby Toyota is an inviting and friendly environment. The sales process was seamless and fair. All promises were met to my expectations. Hayden was a pleasure to deal with. All in all a great experie The sales process was seamless and fair. All promises were met to my expectations. Hayden was a pleasure to deal with. All in all a great experience. More

Pespectful and knowledgable. We made 2 purchases through Rashid , it was pleasure working out the details with him. He made us comfortable with the process. I have always felt wel We made 2 purchases through Rashid , it was pleasure working out the details with him. He made us comfortable with the process. I have always felt welcome and been treated well by Whitby Toyota. More

Very Helpful I contacted Tony for a friend who was looking for a used car. As usual Tony was great and answered all my questions. Thanks again Tony!!!! I contacted Tony for a friend who was looking for a used car. As usual Tony was great and answered all my questions. Thanks again Tony!!!! More

Overall a Positive Experience. I bought a Toyota RAV4 Limited 2020 model. I did not want the Beige color inside of the Stock that they had. They immediately found an interior color I bought a Toyota RAV4 Limited 2020 model. I did not want the Beige color inside of the Stock that they had. They immediately found an interior color I wanted. I appreciate the effort. Bala A. More

Made the car-buying process easy. Went to Whitby Toyota knowing exactly what we wanted to purchase (Rav4). Rashid was very knowledgeable and made a few suggestions that we had not con Went to Whitby Toyota knowing exactly what we wanted to purchase (Rav4). Rashid was very knowledgeable and made a few suggestions that we had not considered. There was no pressure to purchase. After leaving the dealership, I left a couple of voice mail messages for him and he returned my calls within an hour. although it was his day off. I would recommend Rashid to my friends and family members. In conclusion, purchasing a vehicle is very stressful....Rashid will help lower your stress. More