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Whitby Toyota
Whitby, ON
1,923 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,923 reviews
February 04, 2021
I've been a customer at Whitby Toyota since 2007. Adam and his service team are a great help; friendly and accurately diagnosing issues. The service center is quick and keen to provide updates on progress and his service team are a great help; friendly and accurately diagnosing issues. The service center is quick and keen to provide updates on progress through text messaging. Great to see that they're embracing new technology! I would highly recommend this location. More
by LP
Employees Worked With
February 04, 2021
I have bought many new cars over the years. However, this is my first new car purchase from Whitby Toyota. I just purchased a new Highlander and I must say this is the most easiest and pleasant dealing this is my first new car purchase from Whitby Toyota. I just purchased a new Highlander and I must say this is the most easiest and pleasant dealings that I have ever had purchasing a new car. The salesman, Bandula Dissanayake, is the salesman that I dealt with. He was professional and the most straightforward car salesperson that I have ever dealt with. He was knowledgeable about the Highlander and took the time to show me the operation of the many functions. When I picked up my new car it was detailed to perfection. Thank you. More
by Mark
Employees Worked With
February 03, 2021
Friendly staff in a positive atmosphere, selling a great product. We felt well taken care of and all of our needs were met. Kudos to Whitby Toyota! product. We felt well taken care of and all of our needs were met. Kudos to Whitby Toyota! More
by Cathy and Ron
February 03, 2021
We have NEVER had anything but positive experiences when we take our Toyotas in for servicing! From the friendly smiling face of G the G (Gord the Greeter) to the excellent service tech Steve and Debbie we take our Toyotas in for servicing! From the friendly smiling face of G the G (Gord the Greeter) to the excellent service tech Steve and Debbie always pops over with her big smile. Dave popped by with a friendly hello this time and as always Keith whom we have known forever, was his accommodating self. What a great staff!!! More
by dyments5
January 31, 2021
I've been looking for a car for a while and with Bandula services, it was made much easier! The transaction was easy, and I was able to understand the technical functions to my new vehicle easily. Thank you services, it was made much easier! The transaction was easy, and I was able to understand the technical functions to my new vehicle easily. Thank you so much for being so professical and honest, your efforts is really appreciated! More
by Raj
Employees Worked With
January 31, 2021
I have been a customer with Toyota for 5 years. I love their service and treatment. Sam in sales always makes me come back due to his customer service. The service team is always cheerful, kind, and ver their service and treatment. Sam in sales always makes me come back due to his customer service. The service team is always cheerful, kind, and very knowledgeable. I am very happy with my new 2021 purchase More
by ythompson12
Employees Worked With
Other Employees :
Keith Kelly, Sam Khan, Burt Agard
January 28, 2021
Quick and courteous service. I had my car in for an oil change and other minor things and, even with the COVID protocols, I was in and out in about 40 mins. Highly recommend this dealership for service. change and other minor things and, even with the COVID protocols, I was in and out in about 40 mins. Highly recommend this dealership for service. More
by JudyG
Employees Worked With
January 22, 2021
I have probably been using Whitby Toyota for at least 30 years. I trust them. If I have a problem they work to solve it. It is nice to see and deal with all the service advisers and porters.. years. I trust them. If I have a problem they work to solve it. It is nice to see and deal with all the service advisers and porters.. More
by Barbara.doyle
January 21, 2021
My son had an appt booked for Jan 16, he received a call from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test dri from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test drive?? How can you commit to purchasing a car if you have not test driven it! My son was and is very interested in purchasing this car, he will not be doing it from Whitby Toyota, that's for sure. I called in and spoke with Chris one of the managers on duty he was very apologetic and he asked if my son would come in and do the test drive with another sales person? But when Chris called him he gave him an excuse that this car could not be test driven in bad weather because it is rear wheel drive. There was no bad weather it was just cold! We are very unsatisfied with the customer service from Whitby Toyota. More
by deemartin1206
Employees Worked With
January 19, 2021
Had a good sit down with Hayden to discuss the RAV4 and the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's serv the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's service was excellent, we weren't happy with the trade-in value provided to us by the management and proceeded with another vendor. More
by Hk
Employees Worked With
Hayden Iles
