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Whitby Toyota

Whitby, ON

4.7
1,923 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,923 reviews

June 11, 2021

Booked an appointment with Tony to look at a RAV4. He was very friendly and knowledgable, answered all of our questions. Gave us a run down of the features and benefits for the specific edition we were l More

by Katherine K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Sookoor
Jun 26, 2021 -

Whitby Toyota responded

Hi Katherine, Thank you for your kind review. We take pride in offering our customers an excellent customer service experience. Our staff strives to not only meet, but exceed, our customer's expectations. Kindly, The Whitby Toyota team.

June 07, 2021

Toyota whitby was amazing. Besides the selection being amazing, their staff was even better! Hayden Iless was my salesman and his knowledge was incredible. He broke everything down for me in terms I could More

by Amanda Baglieri and Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Iles
Jun 26, 2021 -

Whitby Toyota responded

Hi Amanda, Thank you for taking your time to write a review of Whitby Toyota! We are happy to hear that you had an excellent experience at our dealership and that our salesperson Hayden exceeded your expectations. At Whitby Toyota, we strive to provide our customers with a comfortable and professional sales experience. We look forward to working with you again in the future. Kind regards, The Whitby Toyota team.

June 04, 2021

Great service. Booked a test drive, loved the vehicle. Tony was able to get us our van so fast I was truly impressed. Thanks Tony More

by Chrisdw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Whitby Toyota responded

Hi Chris, Thank you for five stars! We will make sure to pass your kind review over to Tony. Much appreciated, The Whitby Toyota team.

June 03, 2021

Stuff members are very selfish or I can don’t accept there mistakes I order Toyota hybrid and gas’s and I didn’t get what I ask for More

by Wajmadeliry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Khoury
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Bowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geetha Maheswaran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sale manager , Kim Munro, Jamie Chisholm
June 02, 2021

Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More

by Lamary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Whitby Toyota responded

Hi Lamary, Thank you! Our service department constantly strives towards providing excellent, timely and thorough service to all of our customers. Kind regards, The Whitby Toyota team.

May 31, 2021

Still dont understand why this dealership treat "some" customers this way. Over 7months being trying to reach them over an unsatisfactory experience yet no response. They promise to get back to me but nev More

by eokejimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chung
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Don’t put things on sale not agreed to. Make sure full tank of gas before customer pick up of new car. Be honest with customers. Respect disability and mask exceptions. More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Draganidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Iles
May 31, 2021 -

Rose responded

O

May 31, 2021 -

Rose responded

Done

May 31, 2021

This was our second vehicle we purchased from Whitby Toyota, we have always received the best service from every department. Meerna was our sales associate this time, she was very friendly and knowledge More

by Gita & Sassan Shams
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley, Keith O'Neil, Meerna Youssef
Jun 26, 2021 -

Whitby Toyota responded

Hello Gita and Sassan, We thank you for your kind review of our dealership. We are happy to hear that Keith, our business manager, and Meerna, our sales advisor, provided you with an excellent sales experience. We look forward to working with you again in the future. Kind regards, The Whitby Toyota team.

May 28, 2021

Great dealership! Came from Peterborough and I'm glad I did! Made the whole experience enjoyable! Great people, good experience! Happy I made the decision to get a Rav4 from this dealership!! More

by katd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sookoor, Mike Han
Jun 26, 2021 -

Whitby Toyota responded

Hi Kat, We are happy to hear that you had a great experience at our dealership! We take pride in providing our customers with an excellent sales experience, and look forward to working with you again in the future. Kind regards, The Whitby Toyota team.

May 25, 2021

Always a pleasure dealing with the parts and service staff at Whitby Toyota. They are professional, courteous, knowledgeable and respectful. I was able to drop and go, received a call once they had my v More

by msutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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