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Whitby Toyota
Whitby, ON
1,923 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,923 reviews
June 13, 2023
Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More
by Lana P
June 12, 2023
I recently had the pleasure of working with Tony Khoury at Whitby Toyota, I cannot express enough how impressed I am with his exceptional service and commitment to helping me find the perfect new car. I h at Whitby Toyota, I cannot express enough how impressed I am with his exceptional service and commitment to helping me find the perfect new car. I highly recommend Tony to anyone in search of a new car. His expertise, dedication to customer satisfaction, attention to detail, and genuine personality make them a great asset to the Whitby Toyota dealership team! More
by Amanda
Employees Worked With
June 11, 2023
dealer was very good, but drew out the sales experence, all in all the experience was good. experence, all in all the experience was good. More
by paulandvaleriegrieve
Employees Worked With
June 10, 2023
My first visit at the Whitby location. They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficie They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficiency until I called to book an appointment for an oil change. This all attributed from the customer service provided by Jason who was friendly, polite and professional right from the start. More
by josephine.lopez19le
Employees Worked With
June 09, 2023
Tony worked really hard from the outset to get me in a new pickup truck. Lots of information, no high pressure sales and kept to the agreed to purchase price. Chris was very thorough in explaining the new pickup truck. Lots of information, no high pressure sales and kept to the agreed to purchase price. Chris was very thorough in explaining the various option packages and Will was fast and efficient on the delivery day and was very helpful setting up the tech on my new truck. More
by gjstere
June 08, 2023
The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More
by majumdermoumita.m
June 06, 2023
Cindy was absolutely a great help . Very very polite and a pleasure to speak with. She's always so nice on the phone. I wish more people were like her. Very very polite and a pleasure to speak with. She's always so nice on the phone. I wish more people were like her. More
by Bobchop
Employees Worked With
Cindy Grylicki
June 04, 2023
Bought a new car. Tried to trade in my old car worth $7k on UVIP package. They offered $2k with limited justification with the attitude of take it or leave it. Sold my Tried to trade in my old car worth $7k on UVIP package. They offered $2k with limited justification with the attitude of take it or leave it. Sold my car as is privately on Facebook in 30 minutes for $5k. Ordered my car with few optional accessories. They delivered my car without all purchased accessories and no one told me about this on delivery. Whole buying process will make you go through so many people. You don’t know who to contact in case of any issues. More
by RAV4 buyer
May 29, 2023
Toyota has earned my respect by fixing what needs to be fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the honesty of their mechanics. More
by Lionoh
