Whitby Toyota
Whitby, ON
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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They lack communication skills in the sales department. The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over u The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over us and not listen to what we asked for. Keith Kelly was pushy and even after declining the extra warranty stuff we were asked repeatedly and told that he knew his product was a good idea, he only needed permission to put it on. When I told him that I was happy with my insurance he said "you may want to check that" I did. I tried to get communication to set up a running board install and was pretty much dismissed until I asked what it was going to take to cancel the order. Then, 2 minutes later got a response. Amanda in Service was excellent. She helped get our running boards installed timely and professionally. I won't be going back to this dealer for anything but possibly service. Second new vehicle I bought from there, next one will be another Toyota dealer. More
Hands down Whitby Toyota has the best service centre. Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells was super kind, helpful and informative during my whole visit, while Adam Hassira went above and beyond, did his magic and found me a loophole to get the inverter assembly with converter replaced for free. Ladies, if you want to be treated fairly with excellent customer service, Whitby Toyota is the place to go! More
I've been a loyal customer at Whitby Toyota since 2020. The service team is always so helpful and friendly. Jay is extremely knowledgeable and always helpful when it comes to the service of my Rav 4. I The service team is always so helpful and friendly. Jay is extremely knowledgeable and always helpful when it comes to the service of my Rav 4. I always feel well taken care of and leave feeling content that my vehicle is well maintained. Thanks Jay! I highly recommend Whitby Toyota!! More
Honest, transparent experience with Milat. Bought a used 2019 Toyota Avalon. It was a very pleasant experience.There was a small tear in the centre arm rest leather. Milat replaced the arm res Bought a used 2019 Toyota Avalon. It was a very pleasant experience.There was a small tear in the centre arm rest leather. Milat replaced the arm rest at no charge. I highly recommend Milat and Whitby Toyota. More
I had the pleasure of working with Tony at Toyota Whitby and I couldn't be happier with my experience. He was extremely knowledgeable and was able to answer all of my questions with ease. He took the time t and I couldn't be happier with my experience. He was extremely knowledgeable and was able to answer all of my questions with ease. He took the time to understand my needs and helped me find the perfect car for my lifestyle. The buying process was seamless and stress-free thanks to Tony's professionalism and expertise. I highly recommend him to anyone looking for a new car! More
I feel so welcome when I come here! Brian is so friendly and and always remembers my name to greet me! Anthony, Jason and Cameron are all so helpful and happy to explain things to me an Brian is so friendly and and always remembers my name to greet me! Anthony, Jason and Cameron are all so helpful and happy to explain things to me and help me understand. These amazing people make Whitby Toyota feel like home. More
MILAT IS IS A OUTSTANDING PERSON, HE GOES THE EXTRA MILE TO EXPLAIN TO YOU ABOUY YOUR CAR AND ALL THE NECESSARY INFORMATION YOU SO REQUIRED, TOYOTA COMPANY SHOULD BE GREATFUL FOR A SALES REPRESENTATIVE OF T TO EXPLAIN TO YOU ABOUY YOUR CAR AND ALL THE NECESSARY INFORMATION YOU SO REQUIRED, TOYOTA COMPANY SHOULD BE GREATFUL FOR A SALES REPRESENTATIVE OF THIS KIND,HE IS VERY HUMAN AND KIND,MILAT KNOW HOW TO TALK TO PEOPLE AND AT THE SAME TIME YOU ARE HAPPY TO DO BUSINESSES WITH THE COMPANY, HE HAVE THE CHARISMA TO SELL AND ATTRACK CUSTOMERS. I WISH HIM THE VERY BEST IN HIS ENDEAVORS. More
Tried to email Andrew asking for a quote and he told me they aren't taking orders for that vehicle and I should go to another dealer. they aren't taking orders for that vehicle and I should go to another dealer. More