Whitby Toyota

Easy and knowledgeable First time shopper at Toyota. Went in, met by Tim Hay. Friendly, informative, enthusiastic, but not pushy. Test drove on Monday, made the deal lat First time shopper at Toyota. Went in, met by Tim Hay. Friendly, informative, enthusiastic, but not pushy. Test drove on Monday, made the deal later in the week. Tim was easy to reach, extremely organized, and overall a pleasure to deal with. Sadly, if my new Rav 4 lasts as long as I hope it does, I won't be needing Tim's services anytime soon....sorry Tim. However, happy to recommend Tim and the dealership. Others inside were also friendly and helpful. More

working hard for their customers Seth was very helpful in giving information on the vehicle I was interested in. No pressure, just information. Would recommend him to all my frien Seth was very helpful in giving information on the vehicle I was interested in. No pressure, just information. Would recommend him to all my friends. More

Great Service I just recently purchased a 2016 Corolla and the experience was great. Thanks Seth, I will recommend you and Whitby Toyota to friends for sure. I just recently purchased a 2016 Corolla and the experience was great. Thanks Seth, I will recommend you and Whitby Toyota to friends for sure. More

Great Customer Experience Recently purchased a 2016 Corolla from Gary and the experience could not have been better. From the test drive to picking up the car and driving home Recently purchased a 2016 Corolla from Gary and the experience could not have been better. From the test drive to picking up the car and driving home Gary made sure that all details were in place and that I was fully informed about the car, financing and service. Thanks Gary, I will recommend you and Whitby Toyota to friends for sure. More

I have lease two cars through Whitby Toyota I have leased many cars through Whitby Toyota and this time I worked with Gary Brown; working with him has been, by far, the best experience! He is co I have leased many cars through Whitby Toyota and this time I worked with Gary Brown; working with him has been, by far, the best experience! He is courteous, helpful, intelligent and patience! I will definitely recommend him to friends and family. More

Exceptional I decided to take the first step and acquire my first car. Knowing everything that's involved in acquiring a car can be straining, especially when I'm I decided to take the first step and acquire my first car. Knowing everything that's involved in acquiring a car can be straining, especially when I'm new to the sales process. Gary made sure all the details about acquiring a car were thoroughly explained. He maintained honesty and trust throughout the process. Gary sticks to facts about a vehicle, and let's the car speak for itself in terms of price and features. He never pressures or gets pushy. This week I drove home in my new Scion iM. Gary made sure the audio system was understood before driving it. If you are reading this, and you may be interested in acquiring a Toyota or Scion, I encourage you to visit Gary. He's kind of a big deal :D. More

Wow......... Stephanie we love you!!!!!!!! My son Jake was very fortunate to win the WISH GIVER contest sponsered by Toyota and on Breakfast Television this past December. We went to The Whitby My son Jake was very fortunate to win the WISH GIVER contest sponsered by Toyota and on Breakfast Television this past December. We went to The Whitby Toyota dealership and were fortunate to have Stephanie Cockburn as our product advisor. She is both sincere, and enthusiastic as well as knowledgable and informative as far as selling the product. Where Stephanie super excels is in how welcoming and relaxed she makes you feel. She has a warm, easy going personality, and is extremly easy to talk to. Most people would not put buying a car up there with relaxing and fun when they are trying to haggle a deal at a dealership, and unfortunately car sales people aren't know for their outstanding reputations. Stephanie though made the whole adventure from beginning to end very comfortable and relaxing. Now your probably thinking..... well he won a car. He did, but he also had the option of upgrading to other models and paying the difference. At one point he was very seriously considering upgrading to the Scion FRS but after much deliberation and weighing his present priorities he decided to go with the Corolla LE instead of the CE model. She respected his choice and we felt she didn't show her "probable" disappointment with him. I'm sure she would have had more financial gains had he made the mor expensive choice, but because she respected his need for maintaining his priorities, she not only will have him as a repeat customer she has gained our trust in changing brands. We are a very loyal family of Kia vechicals. We have owned 5 since 2002. When it comes time to buy a new car we will be dealing with Stephanie!! Thank you for all of your help Stephanie, your GREAT!!!!! More

awesome , truthful , very helpful , Shawn was very knowledgeable , polite , and explained everything to me . He is an asset to Whitby Toyota . My first Toyota , but defiantly not my las Shawn was very knowledgeable , polite , and explained everything to me . He is an asset to Whitby Toyota . My first Toyota , but defiantly not my last ! More

Honesty Gary is very personable. He is a people's people and is perfect for this type of work. He is believable, does not hide anything and does everything t Gary is very personable. He is a people's people and is perfect for this type of work. He is believable, does not hide anything and does everything to reveal any possible hidden stones, patiently answering questions that you might have. He is very informative, knowledgeable, pleasant, he informs you with every details of the deal you are making. I would highly recommend him to family and friends for the purchase of a Toyota vehicle at your dealership. More

Awesome. Having read many of the reviews, it is obvious that most of us have noticed the same qualities in Gary, honesty, friendliness, patience, and an attitu Having read many of the reviews, it is obvious that most of us have noticed the same qualities in Gary, honesty, friendliness, patience, and an attitude that doesn't push a sale. He lets the facts speak and gives time for the information to 'sink in.' There is no rush to decide. Going to the car dealer can be a lot like going to the dentist, but Gary makes you feel comfortable. He knows you are nervous, or excited and he finds ways to ease your dealer experience. Sure, maybe all car sales people take the lesson on this, but Gary does it and it seems natural. I guess its the only way he feels right about doing business. Today, my wife and I observed Gary lay out the lease for our son Jason (28) who takes possession of Scion im Friday. As others have noticed, Gary calmly walked Jason through his first ever car lease. Gary could do it in his sleep, but he never lets the customer sense that the process is just routine. Gary genuinely wants a customer to enjoy the dealer experience. Thank you, Gary More