Whitby Toyota

Gary Brown, Excellent customer service start to finish. I recently had an accident, and my 2009 Rav 4 Limited was sadly written off. After receiving the settlement from the insurance company, I started to l I recently had an accident, and my 2009 Rav 4 Limited was sadly written off. After receiving the settlement from the insurance company, I started to look around for a replacement SUV, checking out Honda, Ford, Subaru, Nissan, and Toyota. My first visit was with Gary Brown from whom i had purchased the 2009 Rav 4 and other cars for my Mum. Gary as always provide excellent no pressure, professional and very friendly help in starting my search with and overview of the vehicle i was interested in and potential cost. With that in mind, I did the rounds at other dealers, all good SUV's. HOWEVER, the key driver that brought me back to Whitby Toyota was their excellent service over the years and in particular Gary Brown who once again provide my wife and I impeccable and excellent service from start to finish. He found the 2017 Rav 4 Limited we wanted, and had it ready for us on the day we asked for. On the day we received the car Gary wen above and beyond to make sure we understood all the key functions of the car and it many safety features. There is no question in my mind that I would recommend Gary and Whitby Toyota to anyone who asks particularly my friends. Thank You again Gary for every thing and be sure when I replace my other car you will be my first port of call. More

Great experience Andrew and the team at Whitby Toyota were great to deal with and very responsive to my requests, and questions. Vehicle delivery was on time, and the Andrew and the team at Whitby Toyota were great to deal with and very responsive to my requests, and questions. Vehicle delivery was on time, and the process was made very enjoyable throughout. I would recommend Andrew and the dealership without reservation. More

Excellent service and very detailed with info. As I pulled up to the dealership on Saturday morning Could already see as I drove in my nice new RAV4 Hybrid parked in the front. As soon as I went As I pulled up to the dealership on Saturday morning Could already see as I drove in my nice new RAV4 Hybrid parked in the front. As soon as I went to look at it Mr. Brown came our the showroom doors and welcomed me to the dealer. Detailed paper work very clear and explains all costs clearly, after paper work was done he took me outside to show and explain all the safety features the RAV4 has. ( I did not expect it, which wowed me ) he knows how to give the best service and make you so happy with your new vehicle purchase . I'm so glad I choose him. I highly recommend him for any new vehicle purchase from Whitby Toyota, and I myself if in the market for another purchase in the future see him again. More

Excellent Service Returned a leased vehicle and leased a new vehicle from Whitby Toyota with Andrew Ward. Andrew was very friendly, professional and knowledgeable. H Returned a leased vehicle and leased a new vehicle from Whitby Toyota with Andrew Ward. Andrew was very friendly, professional and knowledgeable. He made this a very easy and painless process. If you are purchasing or leasing a vehicle at Whitby Toyota just ask for Andrew. More

Excellent Buying Experience Honest, fair, knowledgeable sales person. Presented several different options for financing and recommended the best value option. Steve and Service Honest, fair, knowledgeable sales person. Presented several different options for financing and recommended the best value option. Steve and Service Manager were not overly pushy on selling the extended warranty or rust proofing which was appreciated. A very positive buying experience. More

BEST in BEST, BEYOND THE EXCELLENT 2016 Runner is the 2nd new car we brought from Whitby Toyota. Mr. Brown is the best in best. His service is beyond the excellent. Every word he said e 2016 Runner is the 2nd new car we brought from Whitby Toyota. Mr. Brown is the best in best. His service is beyond the excellent. Every word he said every step we went through, just exactly what excellent is. More

Great service. I helped my father purchase a car at this dealership. Andrew was our sales rep. He is very professional and friendly and provided excellent service. H I helped my father purchase a car at this dealership. Andrew was our sales rep. He is very professional and friendly and provided excellent service. He has a kind heart and went beyond his duty and offered my parents rides to the dealership so they wouldn't have to take the bus. We really appreciate all his help in getting my father his dream car. Thank you Andrew! More

Above and Beyond Car Service! We love this dealership! We are always blown away by the excellent care taken on our car and the little extras they do at no charge like a free profes We love this dealership! We are always blown away by the excellent care taken on our car and the little extras they do at no charge like a free professional car wash or a free baby blanket just because. They are so great and never over price or over charge you for anything. This is a family dealership and we feel like one of the family. More

How to get your wife a Birthday Present or just buy a car. Visit Gary at Whitby Toyota Sure we visited all the dealerships looking for a car. This was a special purchase you don’t do every year. But she alw Visit Gary at Whitby Toyota Sure we visited all the dealerships looking for a car. This was a special purchase you don’t do every year. But she always loved her old Toyota… and she wanted to see what Toyota had to offer. I said to Gary that my wife was buying a car, and I was only paying for it. Gary was the only salesperson of all the dealerships we visited to pick up on that subtle statement and from that point on he spoke directly to my wife about everything. That in nutshell is was what sold the car. (OK, it was a great deal too and it's great car, after all it’s a Toyota.) But his genuine interest in my wife’s needs and treating her as the buyer with such care and enthusiasm is what sealed the deal. Answering all her questions, Showing her all the options, explaining every detail about the car and then on delivery spending an hour going over all the features. Bravo Gary and thank-you, We love the car and will be back. David & Lori More

Bought a new highlander The business manager over charge me for a product I purchased with my new Highlander and I brought it to his and the dealer manager/ owner attention a The business manager over charge me for a product I purchased with my new Highlander and I brought it to his and the dealer manager/ owner attention and I show them the invoice that I purchased the same product twice from ather dealer $300.00 cheaper but they ignored me they choose to keep $300 but lost my business I didn't want to cancel the car purchase because the sellspersan Seth Pillai was great very nice never go there again not even for oil change. More