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Whitby Toyota
Whitby, ON
1,791 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,791 reviews
January 20, 2017
Thank you John for a great experience! John was very patient and took his time pointing out the features of several Toyota models and after 3 visits decided to purchase a Rav4. On delivery John was very patient and took his time pointing out the features of several Toyota models and after 3 visits decided to purchase a Rav4. On delivery, again he took his time to explain the various safety systems and we drove away completely satisfied. More
by Mary/Mike
Employees Worked With
John Lee
Helpful January 20, 2017
Good Service is Getting Harder to Find Gary was exactly the right sales representative for me; right guy at the right time. I was treated fairly, like a valued and important customer. Whit Gary was exactly the right sales representative for me; right guy at the right time. I was treated fairly, like a valued and important customer. Whitby Toyota will definitely be getting my repeat business and I have every confidence in referring Gary to anyone in similar vehicular need. WRF More
by WRF
Employees Worked With
Gary Brown
January 20, 2017
Gary Brown the man himself! Just finished purchasing my second car from Whitby Toyota and like last time Gary took amazing care of me. Showed me the different models to my drivin Just finished purchasing my second car from Whitby Toyota and like last time Gary took amazing care of me. Showed me the different models to my driving preference, helped me every step in the way in making my decision and even went out of his way to show me a newer colour of the car after a deal was made because he thought i'd appreciate it (which i went for). Gary is a complete 12/10 would recommend him any day. More
by Christien Filion
January 20, 2017
4Runner purchase Thank you Andrew and Sharifa for making the purchase of our 4Runner so stress free! Thank you for being so easy to reach and for providing prompt fee Thank you Andrew and Sharifa for making the purchase of our 4Runner so stress free! Thank you for being so easy to reach and for providing prompt feedback to all of our questions. We LOVE the truck! More
by Ken and Catherine
January 18, 2017
2017 Toyota Tundra 1794 Edition Shawn McCallum was very Accommodating and was will to take his time and listen to me and provide feedback on any questions I had. The only thing I wo Shawn McCallum was very Accommodating and was will to take his time and listen to me and provide feedback on any questions I had. The only thing I would recommend is that Toyota provide some type of gift or free upgrade like snow tires to a customer who just spent 60K+. More
by Corrado
Employees Worked With
Shawn McCallum, Shawn McCallum
January 15, 2017
Outstanding customer service I recently bought a vehicle from Whitby Toyota and Gary Brown provided me the best buying experience. He was very helpful, knowledgeable and patient. I recently bought a vehicle from Whitby Toyota and Gary Brown provided me the best buying experience. He was very helpful, knowledgeable and patient. He made me feel comfortable and I did not feel pressured into making a decision. I am very happy with my purchase and I would be happy to recommend Gary to my friends and family. I had an amazing experience. Thank you Gary! More
by DC
Employees Worked With
Gary Brown
January 14, 2017
So much for a contract I bought a used vehicle from Whitby Toyota. It started out great. Steve was so patient and helpful! I loved the vehicle and was excited. Steve got me I bought a used vehicle from Whitby Toyota. It started out great. Steve was so patient and helpful! I loved the vehicle and was excited. Steve got me a great deal. But... - The finance coordinator was suddenly adding fees that were not included in the agreement. - Had to contact them multiple times to try to get more information. If they had mentioned there may be additional fees, I would have been fine. But no. Simply, I had to pay more. - The used vehicle had some scratches, a rip in the leather. It was agreed these would be fixed... And they weren't. - On the day I came in to sign the paperwork, they had to contact the bank to make some changes and reprint the agreement. The financing person said "I wish you had told me this before on the phone (which I had and she said she couldn't do). I was supposed to go home at 4:30 and I'm still here because of this". It was 5:05pm. More
by Usedbuyer17
January 09, 2017
excellent experience On January 4th we purchased a new toyota camry from Whitby Toyota. We dealt with the product advisor Steve Stoddard. He provided an exceptional expe On January 4th we purchased a new toyota camry from Whitby Toyota. We dealt with the product advisor Steve Stoddard. He provided an exceptional experience, very knowledgeable, friendly, and at no time pressured us into a sale. We would recommend that anyone going to Whitby Toyota to ask for Steve, he really cares. We also found the other staff pleasant and friendly and just a great atmosphere at this dealership. Really enjoying the new camry. Bravo Steve! Glen & Sue More
by glensue
Employees Worked With
Steve Stoddart
January 08, 2017
Excellent Customer Service I recently purchased my first car through Whitby Toyota. The salesman I bought through was Shawn McCallum. The customer service was phenomenal. Shawn I recently purchased my first car through Whitby Toyota. The salesman I bought through was Shawn McCallum. The customer service was phenomenal. Shawn was very knowledgeable and helpful. The whole process was fast and efficient as well. I would highly recommend this dealership to anyone looking to purchase a car. More
by samwill1991
Employees Worked With
Shawn McCallum
January 07, 2017
Bad service I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I had to wail on the line again. This time another service rep served me . He didn't ask me about the tire size. He knew he can check it on the computer. I had to wait more than three hours to fix the tire. Weird questions, no respect for customers. (May be I bought my car @ Donvalley). I will never go back here. More
by Selva sella
Employees Worked With
