Whitby Toyota
Whitby, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,177 reviews
Poor after sale service I got the vehicle 2 weeks ago. Its a leased vehicle and I took Excess Wear and Tear Insurance with that. But I changed my mind and wanted to cancel th I got the vehicle 2 weeks ago. Its a leased vehicle and I took Excess Wear and Tear Insurance with that. But I changed my mind and wanted to cancel the Wear and Tear insurance. I went 2 times at Whitby Toyota and called them so many times too. Everytime they told me to contact with Toyota Credit. I spoke so many times with Toyota Credit and they sending me to Whitby Toyota. As I bought the vehicle and got the the insurance from Whitby Toyota so they have responsibility to sort out this issue. Now I am at the middle of the situation. Whitby Toyota or Toyota Credit no one is sorting the situation. Feeling Whitby Toyota sold the vehicle now they have no responsibility. Its their duty to sort it out coz I am their customer. Also when I bought it I was told that there will 5000 aeroplan points, But its nearly 3 weeks still i haven't received the point. I was told it would be updated within 2/3 days. Vehicle sold so no more service from Whitby Toyota.Its really not acceptable. More
Amazing Experience Had an amazing experience with Rashid!!! Originally went just to look at the RAV4s after testing other equivalent vehicles. Rashid spent the time to Had an amazing experience with Rashid!!! Originally went just to look at the RAV4s after testing other equivalent vehicles. Rashid spent the time to explain everything to me with no pressure to purchase. Excellent service! Thanks for making this purchase simple and easy. More
AMAZING!!!! I went in to Whitby Toyota after visiting several other dealerships and test driving cars. I was looking at the Toyota Corolla in the showroom when Mi I went in to Whitby Toyota after visiting several other dealerships and test driving cars. I was looking at the Toyota Corolla in the showroom when Mitch introduced himself and asked me if I had any questions. I asked Mitch if he had a 2018 Toyota Camry in the Blue/Black XSE and he said that they do have one. He asked if i was interested in seeing it and possibly taking it for a test drive. I was in fact looking to test drive and was excited about this car. Mitch then went to find the keys but unfortunately the car was in the back and was unavailable to test drive, but then he told me that they have a black one which we can drive...so we went for a test drive. I enjoyed the car and told Mitch I would have to bring my wife back so she could test drive it as well. Not once was there any pressure about purchasing the car during the test drive or when we got back. Mitch was doing an amazing job creating rapport with me instead of a pressure salesman....which I really appreciated. I brought my wife back to test drive the car and we spoke to Mitch about the V6 as well so he suggested we test drive both, so when we went out in the 4 cyl Mitch got the V6 set up and also paid attention to my wife as she said she wanted a white car. SO when we got back from the test drive Mitch found a white Camry and had that set up for us when we returned. Needless to say we ended up buying the Camry XSE V6 which they brought in from a different dealership and I cannot stress enough about how great Mitch was through our whole buying process. Whitby Toyota has a great sales advisor and if you are looking for a Toyota my wife and I highly recommend Mitch Dunn from Whitby Toyota!!! More
ABSOLUTELY AMAZING I went into this dealership and bought a brand new Corolla Hatchback, I dealt with Andrew Ward and my god the service and how far he and the staff at I went into this dealership and bought a brand new Corolla Hatchback, I dealt with Andrew Ward and my god the service and how far he and the staff at Whitby Toyota go to make your experience an awesome one is beyond what i ever expected, Andrew is wonderful and down to earth he makes the saying customer first mean something again. Thanks Andrew terrific keep it up. More
Excellent sale skill I have a good experience to deal with Andrew when I buy my car. I appreciate his help and excellent service. Thank you so much! I have a good experience to deal with Andrew when I buy my car. I appreciate his help and excellent service. Thank you so much! More
Amazing experience Gary brown was my salesman. He was very knowledgeable and informative. This was my first brand new purchase and a huge upgrade so I almost needed a Gary brown was my salesman. He was very knowledgeable and informative. This was my first brand new purchase and a huge upgrade so I almost needed a lecture on how to work all the gadgets on my new corolla. Gary was more than happy to show me how everything worked. I was very pleased with the whole experience. More
my RAV4 purchase experience I purchase my RAV4 LE on Saturday October 13, 2018. Somewhat it is scary how easy it is to purchase a car at this Toyota location. For one thing ther I purchase my RAV4 LE on Saturday October 13, 2018. Somewhat it is scary how easy it is to purchase a car at this Toyota location. For one thing there is no sale pressure, although we all know sales people work on commission. Andrew Ward was the first and last person I dealt with. He approached me and my son browsing through the cars on the yard and he took from there introducing me to My car. With his friendly and easy approach he answered all my what "if" questions and went through the terms and conditions of purchasing and financing this car. Picking up the car following Thursday was an experience as well. With an older brother's patience he went through all the options this car has explaining how they work and where to find what. Important when is dark outside and you want to make a safe ride home driving brand new car. More
New vehicle My first contact with Sam was by telephone and from that very moment he seems quite personable. He was accommodating and he genuinely wanted to provid My first contact with Sam was by telephone and from that very moment he seems quite personable. He was accommodating and he genuinely wanted to provide quality service. I would definitely recommend him to others because he went above and beyond to ensure that I had a wonderful experience. More
New vehicle purchase Mitch Dunn is an excellent salesperson to work with. My wife and I thoroughly enjoyed our buying experience. Should you visit Whitby Toyota please con Mitch Dunn is an excellent salesperson to work with. My wife and I thoroughly enjoyed our buying experience. Should you visit Whitby Toyota please consider chatting with Mitch. More
Not pushy, respectful and informative Gary, was professional and informative. His kindness and humor added to the experience and I would definitely recommend him to others. It was my f Gary, was professional and informative. His kindness and humor added to the experience and I would definitely recommend him to others. It was my first time buying a vehicle on my own, Gary provided clear instructions and support. More














