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Whitby Oshawa Honda

Whitby, ON

4.3
2,633 Reviews

300 Thickson Rd S

Whitby, ON

L1N 9Z1

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2,633 Reviews of Whitby Oshawa Honda

June 03, 2018

Fantastic Customer Service From my first phone call to the friendly voice of Sophia Salam at Whitby Honda I felt welcome & I knew I was in good hands ( from past bad experienc More

by ToMvAiR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Takla, Sophia Salam, Richie Amare
June 02, 2018

Wonderful experience :) We had a wonderful experience. John and Ashley were very helpful throughout the process. John was very friendly and Ashley was very patience. They rea More

by loredm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Longauer, John Baird
June 01, 2018

Awesome buying experience Great experience, thanks John!! Definitely recommended. Excellent test drive, explanations and enjoyable process. Everything was so smooth and nice th More

by Ajuq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Longauer, John Baird
June 01, 2018

Great experience Dan was recommended by my friend and for sure for a good reason. He was very helpful to me, drive test was informative and his friendly no pressure at More

by Jelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Olszewski
May 31, 2018

Wonderful experience purchasing our 2nd car from John! Wonderful experience purchasing our 2nd car from John and our 6th car from Frank. Highly recommend Whitby Oshawa Honda! Will be back again in a few mo More

by Fil T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Salomone, John Baird, David Takla
May 30, 2018

Terrible serive When in for a routine oil change only to be told my car with only 28,000 km needed a break inspection suspension inspection and a bunch of other insp More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Cunningham
Jun 15, 2018 -

Whitby Oshawa Honda responded

Hi Joe, I'm very sorry you had a negative experience here and I would like to look into this more for you. Costs are always shown on work/repair orders although it can get lost in the technical terms for the work requested. To help make it more obvious, our service advisors typically write the total price onto the work orders in addition to the number already printed to make it a little clearer. As well, we require permission before going ahead with work. We do take our surveys very seriously and ask that our customers take the time to fill them out but the last thing we want to do is harass our customers. Honda vehicles have an on board maintenance minder system to make it easy to tell what work is needed. There can be some additional preventative maintenance required at approximately 24-32 000 km in addition to the oil change but we strive to make this clear to our customers. I understand your displeasure with this experience, but this one instance is very at odds with Kyle Cunningham's performance and while we will be reviewing the situation with him, we work towards win-win resolutions so that we can provide better service in the future.

May 29, 2018

Purrchase of used car Had an outstanding experience purchasing a 2014 Honda Civic LX at Whitby Oshawa Honda. Sales rep Colin was courteous, knowledgeable, professional and More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Takla, Colin McMaster, Sammie MacCallum
May 29, 2018

Awesome Dealer / Staff Nick is friendly and easy to deal with. He knows what he’s talking about and straight to the point. Thank you Nick for everything...we are very happy More

by Lito F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Van Huss, Nick Mohr, Calvin Alon
May 28, 2018

Extremely Happy with Purchase of 2 Vehicles Over Last 5 Year John is very pleasant to deal with and works hard to get you a deal that you are satisfied with. He has sold me 2 vehicles over the last 5 years. He More

by spudd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baird
May 28, 2018

New Lease Visited Honda Whitby to trade my old lease for a new lease. Upgraded to a Honda HRV and very happy with the outcome. Staff were very helpful, thank More

by 30hillside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser
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