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Whitby Oshawa Honda

Whitby, ON

4.1
2,638 Reviews

300 Thickson Rd S

Whitby, ON

L1N 9Z1

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2,638 Reviews of Whitby Oshawa Honda

May 30, 2018

Terrible serive When in for a routine oil change only to be told my car with only 28,000 km needed a break inspection suspension inspection and a bunch of other insp More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Cunningham
Jun 15, 2018 -

Whitby Oshawa Honda responded

Hi Joe, I'm very sorry you had a negative experience here and I would like to look into this more for you. Costs are always shown on work/repair orders although it can get lost in the technical terms for the work requested. To help make it more obvious, our service advisors typically write the total price onto the work orders in addition to the number already printed to make it a little clearer. As well, we require permission before going ahead with work. We do take our surveys very seriously and ask that our customers take the time to fill them out but the last thing we want to do is harass our customers. Honda vehicles have an on board maintenance minder system to make it easy to tell what work is needed. There can be some additional preventative maintenance required at approximately 24-32 000 km in addition to the oil change but we strive to make this clear to our customers. I understand your displeasure with this experience, but this one instance is very at odds with Kyle Cunningham's performance and while we will be reviewing the situation with him, we work towards win-win resolutions so that we can provide better service in the future.

May 29, 2018

Purrchase of used car Had an outstanding experience purchasing a 2014 Honda Civic LX at Whitby Oshawa Honda. Sales rep Colin was courteous, knowledgeable, professional and More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Takla, Colin McMaster, Sammie MacCallum
May 29, 2018

Awesome Dealer / Staff Nick is friendly and easy to deal with. He knows what he’s talking about and straight to the point. Thank you Nick for everything...we are very happy More

by Lito F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Van Huss, Nick Mohr, Calvin Alon
May 28, 2018

Extremely Happy with Purchase of 2 Vehicles Over Last 5 Year John is very pleasant to deal with and works hard to get you a deal that you are satisfied with. He has sold me 2 vehicles over the last 5 years. He More

by spudd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baird
May 28, 2018

New Lease Visited Honda Whitby to trade my old lease for a new lease. Upgraded to a Honda HRV and very happy with the outcome. Staff were very helpful, thank More

by 30hillside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser
May 27, 2018

Great sales staff, quick service John at Whitby Oshawa Honda was very helpful in getting us a pre-owned vehicle on a tight turnaround. He even came in early on the Tuesday after a lon More

by Laurie Turner
Recommend Dealer
Yes
Employees Worked With
John Howes
May 25, 2018

used car purchase We were in the market for another car and wanted to try a few different brands of cars. John approached us upon entry and ended up selling us a car. More

by Jeremy Turner
Recommend Dealer
Yes
Employees Worked With
John Howes
May 24, 2018

Hype Honda thank you so much to Peter at Whitby Honda for helping me buy my first car! I truly believe we lucked out with the car and the salesperson... couldn’t More

by ambika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser, Sammie MacCallum
May 24, 2018

Great dealership with amazing people Took my 13 Dodge ram in to trade in. Talked to Peter in regards to a new civic SI. Peter ended up changing my outlook on dealerships as Peter went abo More

by Chrisbarton5110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Thomas, Peter van Dorsser, Sammie MacCallum, Paul Meshkat
May 24, 2018

Amazing customer service! They’re fast, efficient and knowledgeable. Best experience I’ve had at a dealership! Ever! And a test drive I’ll never forget. I would highly recommen More

by ChristineVance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser, Calvin Alon, Sammie MacCallum
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