Whitby Oshawa Honda

Terrible service We went to view a CRV we saw on the website. The salesman bragged about having sold 30 cars the previous day. He tossed us a set of keys and said use We went to view a CRV we saw on the website. The salesman bragged about having sold 30 cars the previous day. He tossed us a set of keys and said use the key fob to locate the particular car you want to see. He didn't help us locate it. The fob was dead. We walked through the lot 4 times and could not find it. We went back to the building not even sure where to leave the keys we were given, so we set them on the desk of an employee who didn't even bother to look up at us or acknowledge our presence. We literally got no service at all. Frustrated, we decided to leave. The salesman who gave us the keys saw us getting into our vehicle and asked if we found the car. I said, "no we were unable to locate it and it doesn't seem there's anyone who can help us". He apologized and said, "I'm alone here today but I can get someone else to help you." I replied with, "if you're alone, how can you find someone to help us?" He said "good point" and shrugged as we left. I've never experienced such terrible customer service. We wasted an hour of our time travelling to see a car that no one would even show us, then we wasted another hour wandering around the lot looking for the car we wanted to see. Very poor experience overall. More

Want to get taken for a ride? Update: I discovered shortly after purchasing my vehicle that the battery has almost no charge. Of the three times it has been driven, it required boo Update: I discovered shortly after purchasing my vehicle that the battery has almost no charge. Of the three times it has been driven, it required boosting twice. While promises were made that the battery would be cleaned of corrosion/charged/replaced as necessary, I find myself having to buy a new one not two weeks after I drove the car off the lot. The staff was entirely unhelpful and stone-walled when I called to address the issue. I cannot emphasize just how disappointed I am. On top of that, the remote does not work at all even though the sales rep told me it would only need a battery. Absolutely look for a car somewhere else. I included my original positive review below to show that I was very satisfied with them before I realized I'd effectively been lied to. Original Review: I bought my first ever car with the help of Adam, and he made it a very straight-forward and stress-free process. Being new to the whole thing, I had a ton of questions, and found both he and Ashley (who helped with my financing) to be patient and knowledgeable. This dealership should be proud of its employees! More

BEST CAR PURCHASE If you already know what Honda/preowned Acura vehicle you want to purchase and good customer service isn’t important to you then go to any Honda deale If you already know what Honda/preowned Acura vehicle you want to purchase and good customer service isn’t important to you then go to any Honda dealer. BUT, if you don’t know which car suits your needs/budget and good customer service is important then go to Whitby Oshawa Honda and see PETER VAN DORSSER. He is so popular be sure to call and schedule an appointment specifically with him. Even is you have to wait a few minutes do so as you’ll be happy you did. We had to replace a vehicle due to a total loss accident and were very unhappy having to do so, however dealing with PETER made it much easier. PETER is an energetic, knowledgeable, friendly and above all, patient guy who spent hours ensuring we purchased the right vehicle. He never makes you feel rushed or pressured no matter how many times he has to walk across the floor. This car purchase turned around 360 degrees thanks to PETER! We left feeling like not only did we gain a great car but a friend as well. Every industry needs more guys like him. More

Outstanding Customer Service What we need from a car Sales Representative? Not to much, simply a person with a passion, knowledge about the product and respecting customers perspe What we need from a car Sales Representative? Not to much, simply a person with a passion, knowledge about the product and respecting customers perspective without creating a pressure. All you can get from from Mr. Mike Qeisieh. Last week I took my CRV-2018 and third time I enjoyed the same within the last 6 months. It was a When you are exploring Honda, why not check Whitby Oshawa Honda and talk to Mike for an outstanding shopping experience! More

Repeat customer thanks to Peter! My growing family and I had a great experience in dealing with Peter. Was patient with us, made recommendations and answered all our questions. This i My growing family and I had a great experience in dealing with Peter. Was patient with us, made recommendations and answered all our questions. This is the 2nd time we dealt with Peter. we purchased an odyssey at a fair price for a great, safe and luxurious vehicle. Thanks Peter More

Great I recently bought a 2018 Honda Accord and I am very pleased with the sales staff and their help.Sales manager Richard Alam is very helpful and profess I recently bought a 2018 Honda Accord and I am very pleased with the sales staff and their help.Sales manager Richard Alam is very helpful and professional and tries his best to help customersabove and beyond.He is the best sales professional I have come across.Thank you More

Great custome service My experience with Whitby Oshawa Honda was very positive! Adam Rumball was very friendly and helpful answering all of my questions regarding my new ca My experience with Whitby Oshawa Honda was very positive! Adam Rumball was very friendly and helpful answering all of my questions regarding my new car purchase. Buying a new car is fun, but also can be stressful, there are so many options and costs! But Adam helped to explain everything and assure me through the process. I would recommend Adam to my friends and family if they were looking to purchase a new vehicle! Dave Takla provided lots of good information regarding the warranties/protection plans. He was very friendly and helpful with explaining what everything was and the associated costs. Thanks to the team! I look forward to my future with my new car and as a new Honda customer :) Jen More

Superior Customer Service Nick Mohr is a pleasure to deal with, and made our purchases simple, fun and painless. I've been dealing with Nick for more than 5 years and a few di Nick Mohr is a pleasure to deal with, and made our purchases simple, fun and painless. I've been dealing with Nick for more than 5 years and a few different vehicles have been purchased with him. He has excellent product knowledge and provided us with expert advice. Thanks! More

Excellent service Bringing your car in for service can be a real pain in the butt. Mathew not only made the whole process easy he went above and beyond helping me with Bringing your car in for service can be a real pain in the butt. Mathew not only made the whole process easy he went above and beyond helping me with my needs. More

Fantastic customer servic Nick Mohr was fantastic. Super helpful and explained all the features of the car on our test drive he even had me Take a tougher route back to show m Nick Mohr was fantastic. Super helpful and explained all the features of the car on our test drive he even had me Take a tougher route back to show me the ride of the car on bumpy roads More