Whitby Oshawa Honda

Disappointed - no follow through on commitments Contacted a week ago with what I thought was a simple request. I was interested in a used vehicle on the lot. Your dealership is close to two hours Contacted a week ago with what I thought was a simple request. I was interested in a used vehicle on the lot. Your dealership is close to two hours away from my home, the website indicates that I can submit my trade information online for an appraisal. Submitted all my information including requested pictures. Have been contacted several times with promises of trade value range coming. Had requested to have information by last weekend as I wanted to finalize the deal this week - zero follow-up. Still no trade appraisal range, no apparent interest from the dealer at all in working with me. Very disappointed More

worst customer service ever, deserve 0 stars Put money down on my credit card to hold 2 vehicles, came in to inspect them and they had sold one of the vehicles. Salesman assumed I didn't want the Put money down on my credit card to hold 2 vehicles, came in to inspect them and they had sold one of the vehicles. Salesman assumed I didn't want them. Doesn't putting money down mean something? Would not even look at your trade in, offering only $200-$300 no matter what the vehicle, mileage or condition. They did not care. Did not communicate well. Seemed haphazard and unorganised. Asked to test drive a vehicle, they didn't have a key, another manager had taken it and wasn't in that day. Tried to negotiate a fair and honest and reasonable price, the manager was one of the most rude people I have met in my life and was out of control. Felt like we were being attacked. He may need some medical help. I don't wish this experience on anyone else. More

Meagan Steele Salesperson Meagan did a great job in showing me cars that met my requirements, no pressure, very helpful. Had been looking at cars for a few months so was very Meagan did a great job in showing me cars that met my requirements, no pressure, very helpful. Had been looking at cars for a few months so was very thankful that Meagan found me something that suited me perfectly. She answered all my questions and even had a manager come by to help me with my decision. More

Awesome team at Whitby Oshawa Honda This is my second car with Whitby Oshawa Honda and my third Honda car overall. Since dealing with Peter Van Dorsser last year for my CRV, our family n This is my second car with Whitby Oshawa Honda and my third Honda car overall. Since dealing with Peter Van Dorsser last year for my CRV, our family needed a second car and I briefly shopped around other dealers. No other dealership provided service as good as Peter did, so I knew who to go back to. Peter kept in touch with me for the past year, not to sell, but to follow up with my first purchase and make sure I was happy with my car. He remembered me and my family, understood my needs, and was able to offer me a fair price on a car I wanted. Best thing about Peter is that he knows my personality and understands my expectations. Knowing that I am a 'numbers' guy, he broke down all the options of financing and leasing, making everything clear and easy to understand. He was also quick and efficient with the closing and I had my car ready by when I wanted it. Ashley in finance was also very thorough with the details of payments, and was also quick to get everything processed. Sammie was very pleasant to deal with upon delivery, and was very patient with me as I had to contact my insurance for paperwork o the day of pick up. Overall, it was another extraordinary experience, just as I expected at Whitby Oshawa Honda. More

Frustrated with lack of action My 2017 CRV has been in to Whitby Honda 3 times for issues that have never been fixed. First time was a few months after we bought it last year when My 2017 CRV has been in to Whitby Honda 3 times for issues that have never been fixed. First time was a few months after we bought it last year when the auto high beam lights malfunctioned. They said there was no error message and they disabled the auto high beams as a solution. A few months later the cruise control acted up with an error message. When we took the car in they said there was no error message and said that the rain probably caused it to malfunction and that this was a common problem. Nothing was done. Last Sunday on the 400 during the rain storm the engine light came on and our car lost power. We had a frightening experience trying to cross 3 busy lanes to get off to the shoulder with a car that was steadily losing speed. The manual said that if this light flashes on and off then a piston has misfired and to pull over and turn the car off. Whitby Honda had our car for 2 days and told us the there was no error code and that they couldn’t find anything wrong with the car. I spoke to the service manager and he promised to have the mechanic look at the car again. After another day they told me that there is nothing wrong with the car. I called customer service and they tell me it will take 10 days at least before they can look into this. Meanwhile they want me to drive an unsafe car that is only a year old! Unacceptable. More

Amazing experience Bought my vehicle from Mike Qeisieh, best experience I’ve had in purchasing a car, staff is very friendly and kind, Ashley in finance was very helpful Bought my vehicle from Mike Qeisieh, best experience I’ve had in purchasing a car, staff is very friendly and kind, Ashley in finance was very helpful as well, thank you all More

John Howes found a great pre-owned CRV for me John was great to deal with; he is laid back and funny! He made sure the car that I had chosen was completely deodorized after we detected a faint ci John was great to deal with; he is laid back and funny! He made sure the car that I had chosen was completely deodorized after we detected a faint cigarette smell during the test drive. On his day off, John arranged for Samantha to shuttle me from my home to the dealership to pick up my CRV, which meant I didn't have to make arrangements to get to the dealership from Brooklin. Much appreciated. More

Peter is the best!!!! Peter was kind and approachable as soon as we met him and made us feel comfortable and confident in our big decision to purchase a brand new vehicle. Peter was kind and approachable as soon as we met him and made us feel comfortable and confident in our big decision to purchase a brand new vehicle. His knowledge was wonderful and we appreciated all of the information that he provided for us to make a truly informed decision. I would recommend Peter any time since he was so down to earth, funny, knowledgeable, and honest. Our whole experience was a perfect 10/10 in my books! More

Noboby Beats a lease from Pete Peter showed me the right way to buy a car in today’s market that will protect my money and get me more car with the option to buy it when I want to, Peter showed me the right way to buy a car in today’s market that will protect my money and get me more car with the option to buy it when I want to, not now. These vehicles are hard to find right now and Peter got me what I wanted when nobody else could. Thanks Peter More

Best service I’ve ever had Peter was a amazing person to work with he was very quick to reply to messages and was on top of everything when I walked in we took a seat at his des Peter was a amazing person to work with he was very quick to reply to messages and was on top of everything when I walked in we took a seat at his desk he got me something to drink and we went at the deal he is very professional at what he does and he is also very passionate also from one Honda tuber to another he knows what he’s doing and knows how to help you out it was worth the hour and a half to meet him I’ve strongly recommend my friends and family to go check him out 10 star service! More