Whitby Oshawa Honda

AMAZING Throughout nine years of driving and owning a vehicle I have visited many places for car service and I have finally found a place that I will continui Throughout nine years of driving and owning a vehicle I have visited many places for car service and I have finally found a place that I will continuing visiting for all of my car needs. I came into contact with Matt from Whitby Honda and immediately I could tell that he was so genuine and humble. He immediately went out of his way to keep me informed and constantly shows that he will do whatever it takes to make you happy and get exactly what you need for your car. Matt always does his best to get you in for service at the earliest time possible and always follows up to ensure you are happy with your service! Each time Matt helps me out he impresses me more and more and I will only visit Whitby Honda for all of my future needs. More

Great buying experience! Adam Rumball made this experience stress free and did everything in his power to make sure we ended up with the best deal possible. He understood our Adam Rumball made this experience stress free and did everything in his power to make sure we ended up with the best deal possible. He understood our needs and guided us every steps of the way. I would recommend Adam to every buyer who would like a top notch personalized customer service with a very good Jack! I personally found my go to guy in Adam. Adam was able to convert a forever GM customer to Honda in no time! More

Never felt like I was being sold I recently had a the pleasure of visiting Whitby Oshawa Honda to service my vehicle when I was approached by Matthew, he made me feel very confident i I recently had a the pleasure of visiting Whitby Oshawa Honda to service my vehicle when I was approached by Matthew, he made me feel very confident in his abilities and his recommendations. Helping me understand which services were required immediately and which could be postponed until our next visit. He helped me understand the invoice provided. Would highly recommend More

Great quality service! Mathews Gauss was very knowledgeable in everything regarding my visit. Service was done in a quick time frame and done correctly. I will definitely be Mathews Gauss was very knowledgeable in everything regarding my visit. Service was done in a quick time frame and done correctly. I will definitely be coming back. More

#NobodyBeatsThePriceFromPete Peter is the man. Whether your looking for a new or used car, truck, or SUV his expertise in product knowledge and funny welcoming attitude won’t just Peter is the man. Whether your looking for a new or used car, truck, or SUV his expertise in product knowledge and funny welcoming attitude won’t just have you buying a car from Whitby Oshawa Honda, but recommending him to all your friends and family members as well! More

Just a few words Pretty good dealership. the people at the front desk seem friendly enough, and the service guys always seem to be in a good mood. Finance was a bit in Pretty good dealership. the people at the front desk seem friendly enough, and the service guys always seem to be in a good mood. Finance was a bit interesting, but the big reason I’ll come back again is because of the sales department, and Peter van dorsser specifically. Good dude, crazy knowledgable about hondas products, and cares about his customers. More

Fast, easy, great service Peter and Brad were great sales guys, Helpee out with everything I needed. They were super easy to deal with. Will definitely continue to do business Peter and Brad were great sales guys, Helpee out with everything I needed. They were super easy to deal with. Will definitely continue to do business with Peter, Brad, and Whitby Oshawa Honda More

It was a great expérience. This is my third car and i alwayg I had a great expérience. Its my third time and its because of Peter. He make you feel very important. Will always recommandé.Love it I had a great expérience. Its my third time and its because of Peter. He make you feel very important. Will always recommandé.Love it More

Poor customer service If I could have put 0 I would have. Recently purchased a used 2011 Mini Cooper S from them. Where to begin. We had done a lot of shopping around If I could have put 0 I would have. Recently purchased a used 2011 Mini Cooper S from them. Where to begin. We had done a lot of shopping around for our recent purchase and had made a decision to purchase locally and through what we thought was a reputable dealership. Well buyer beware....... Whitby Oshawa Honda is not at all reputable there are just another almost curbside dealer who will take your money and send you walking. Upon arriving for the test drive John Baird greeted us and my husband went for a short test drive around the building noticing a shake in the steering. Of which they addressed BTW struts were required. Shayne knew the AC worked radio etc.... But on the obvious he doesn't walk around with CD's in his pocket even though he's a huge music guy, to try the CD player. So stating they would fix the shake (struts) and do the safety we agreed to purchase the Mini. We took delivery the following week from a young lady who is less than professional with her delivery process. She signed a few pieces of paper with us walked my husband out handed him the keys and said thank you. Now I forgot to mention I work in a fellow Dealership up the street and was appalled as to the delivery. No sitting in the car no short explanation of how things work, no pairing of the phone......nothing. Now, the next day!!!!!!! We moved the car to notice a huge oil leak from under the car so my husband jacked it up and found it to be an oil drain plug gasket. He then proceeded to input a CD to listen to some tunes as he washed the just picked up vehicle from the dealership which was pretyy much spit on and wiped. Low and behold it doesn't work then we discover there is a piece missing from the back which hides the wires in the trunk. So I proceed to email and call leaving messages about the issues. John calls back and says he would get the service team to look at this issue but there was not a leak when the vehicle left. The next day I left my dealership to proceed to them to go over these issues. We arrived and Voila!!! The leak on the ground in the exact spot the car was parked in the night before AT THE DEALERSHIP!! We met with Rick the sales manager and Mike from service who promised to take care of the issues, so we dropped of the car next morning. My husband received a call to say we fixed the oil leak but we will not touch the CD player nor replace the missing piece to cover the exposed wires. At this point I'm beyond upset and conversing with Rick is getting nowhere. Now I work for Fraser Ford in Oshawa and believe me customer service is our goal and we know what is working and not working when we sell a vehicle we don't try to hide it from the customers WE WOULD DEFINITELY Make THE Customer happy and do the right thing. Rick promised me he would talk with John Bigilow and look into the stereo and get back to me. You guessed right I heard nothing not a word from them or anyone else. I guess it's more important to get a vehicle out then customer satisfaction. You are in my books the worst buying experience I have ever had in my life and would NEVER BUY FROM THIS PLACE AGAIN Stay away from buying used vehicles from them as they know nothing about selling them. Unprofessional service at its best!!! More