Wheaton Honda West

Such an easy experience James was great - he was funny and personable. The van was missing the additional 8th seat and he made sure that he found a replacement before we came James was great - he was funny and personable. The van was missing the additional 8th seat and he made sure that he found a replacement before we came back to pick it up. He wasn't there when we went to pick up the van so Gerald helped us out. He was very thorough and made sure that we were comfortable with everything, and took the time to explain things in detail. More

Excellent experience Very helpful staffs. Looked for the perfect vehicle for us. Accommodated our concerns and went above and beyond to help us with our needs. Will def Very helpful staffs. Looked for the perfect vehicle for us. Accommodated our concerns and went above and beyond to help us with our needs. Will definitely recommend this dealership. More

Excellent customer service by Andre Andre was very helpful, friendly, informative & patient from the beginning of this process. I would recommend him to anyone looking for a Honda. Happy Andre was very helpful, friendly, informative & patient from the beginning of this process. I would recommend him to anyone looking for a Honda. Happy customer 😊 Loving my new Pilot 😎 More

Leasing Honda CRV Efficient and pleasant experience releasing a Honda CRV. Review of vehicle options and financing were handled knowledgeably. A vehicle was available Efficient and pleasant experience releasing a Honda CRV. Review of vehicle options and financing were handled knowledgeably. A vehicle was available to test drive and renewing lease proceeded after all questions were answered. More

Honda West - New Vehicle Purchase The dealership staff was a pleasure to deal with, keen to answer the many questions we had, flexible in attending to the customer's needs, respectful The dealership staff was a pleasure to deal with, keen to answer the many questions we had, flexible in attending to the customer's needs, respectful and genuinely interested in providing a quality service. More

Very efficient and friendly service. Very friendly and got servicing done quickly. Reviewed and fixed items I did not know needed repair/replacement (light had gone out). Summary of work Very friendly and got servicing done quickly. Reviewed and fixed items I did not know needed repair/replacement (light had gone out). Summary of work plus car wash a bonus! More

Very knowledgeable and supportive staff We just bought our CR-V touring. Gerald is really helpful and supportive. He goes beyond his duty to help meet your needs. We had really fun experienc We just bought our CR-V touring. Gerald is really helpful and supportive. He goes beyond his duty to help meet your needs. We had really fun experience. Thanks Honda West! More

Purchased new tires and had them put on. I am Edith hedderick and I took our Honda Ridgeline in for new tires. My appointment for 10:00 am. Taken right on time and given a ride home till the I am Edith hedderick and I took our Honda Ridgeline in for new tires. My appointment for 10:00 am. Taken right on time and given a ride home till the job was done. They replace four tires as asked with a wheel balance that was needed. Asked if there was one of the old tires good enough for a spare to keep it for me and put a rim on it. Yes the tire no rim put on will have to go back for that again. Asked for my spare (donut tire) to be checked. I am a senior and can not get to it. This was missed also. I went in and asked if the Michelin tires were coming on sale. Told they had 20 left in our size so I bought four. Now I find out new Michelins are coming in October for sale also. Wonder why I was not told this, they may have been better. I thank you Edith Hedderick owner More

New car purchase The purchase of my new Honda was not customer focused and I was left frustrated, dissatisfied and quite frankly angry. I do not feel as though Honda The purchase of my new Honda was not customer focused and I was left frustrated, dissatisfied and quite frankly angry. I do not feel as though Honda West was interested in ensuring my satisfaction, only the dealership/sales rep satisfaction. I would not buy another vehicle from them nor would I encourage anyone to purchase from them. More

Amazing service from Shawn Hollowell Our CRV was serviced in very good time The Service Consultant Shawn was great and answered all questions we asked About the service and made note Our CRV was serviced in very good time The Service Consultant Shawn was great and answered all questions we asked About the service and made notes for everything we wanted Brian Saville More