West Side Mitsubishi - Service Centre

Extremely disappointed I went here my my 48000 service and unfortunately I won’t be returning they did the service which included a tire rotation and a oil change which cost I went here my my 48000 service and unfortunately I won’t be returning they did the service which included a tire rotation and a oil change which cost me over 380 dollars then they told me I would need a transmission service as to which I declined as that was going to cost me over 300 dollars, can’t remember the exact amount but I believe it was somewhere between 320-350. Now if I had of went to any other Mitsubishi dealership for that service, the transmission would have been done and most places are charging around 600 for the full service and include the transmission which yes is expensive but works out a xxxx of a lot cheaper than what westside are charging. Now the icing on the cake for me was being hassled by a salesman about selling my car and how he had someone looking to buy the exact same car, he said he could offer me more than what I paid and had the cheek to ask what I paid and what my payments are, but of course I would have to make a decision my the end of the day. I didn’t come here to sell my car I came to get it serviced don’t hassle people that are just waiting. More

$56.00 Labor for light bulbs!??? Yet again....why do I keep returning to this location? I should have learned my lesson from my previous experience on the wipers?! Well I was charge Yet again....why do I keep returning to this location? I should have learned my lesson from my previous experience on the wipers?! Well I was charged $7.75 for two light bulbs not an issue as I was getting other work done here at the same time. However I was charged a WHOPPING $56.00 BLOODY DOLLARS IN LABOR!????? I could have done them myself, one was a license plate? xxx! If you go to Mr. Lube they change them for FREE, even if you don't get your oil changed! Called to complain, Service Manager gave my husband a snarky attitude. More

Can't thank them enough Not only have I purchased my last 2 Outlanders from Westside Mitsubishi but every time my son has an issue with his 2004 Suzuki, he takes it into thei Not only have I purchased my last 2 Outlanders from Westside Mitsubishi but every time my son has an issue with his 2004 Suzuki, he takes it into their service department, not only are they the lowest quote but they make sure my son has a reliable, safe car to drive back on the roads of Edmonton. Thank you to the General Manager, Sales Team and Service team at Westside Mitsubishi More

Sale and Service Absolutely the worst experience ever! For them to sell, they will tell you a lot of lies. Which I have found later...when they were harassing me over Absolutely the worst experience ever! For them to sell, they will tell you a lot of lies. Which I have found later...when they were harassing me over the phone , while I was waiting for service to be done, that this service should be done.....by 40000 km...I wasn't even the owner at that time. Maybe next do your job and check the ownership! The other service......never did all I ask for and even recommended for spec. km. More

very friendly and helpful in all aspects. helped find a plan that would work for my budget. thank you Luis reyes for the awesome customer service and helpful in all aspects. helped find a plan that would work for my budget. thank you Luis reyes for the awesome customer service More

Excellent service We bought an 2014 Outlander from West Side Mitsubishi in 2015 and since then the scheduled service on this unit has been excellent . We took the Outl We bought an 2014 Outlander from West Side Mitsubishi in 2015 and since then the scheduled service on this unit has been excellent . We took the Outlander in today to get the snow tires changed and as usual the service was friendly and efficient . I have also punched a 2009 Eclipse Spyder privately and I will also get the service people here to do the scheduled maintenance on it also . We have been very satisfied with West Side Mitsubishi and will continue to use there excellent services .. More

Fixed the problem! So another dealer (North side) told me that the horrible noise coming from my BRAND NEW car was normal. After a road test with a technician, he told m So another dealer (North side) told me that the horrible noise coming from my BRAND NEW car was normal. After a road test with a technician, he told me he wasn't sure that my exhaust was making noise, but he'd check out all the bolts anyway. Surprise surprise, exhaust bolts where found to be lose. They where tightened and the vehicle returned to me. After a quick drive down the block the noise was gone and I was another happy Mitsu owner. I was not pleased that I had to return to test drive it myself, but I was beyond elated that the problem was FINALLY fixed! I will most certainly return to Westside for ALL of my repair work! More

service department lied took car in for a recall. they did an "inspection of my vehiicle. Told me I needed a new timing belt and that 3 markerlights were burned out.. Chan took car in for a recall. they did an "inspection of my vehiicle. Told me I needed a new timing belt and that 3 markerlights were burned out.. Changed timing belt 6 months ago for $600.00. only 1 marker light was burned out. bulb cost 1.50 at my local gas station. their total estimate was about 1100.00 for work that did not have to be done. This is not the first time they have pulled this on me. my vehicle is off waranty in a coule of months. I willnever deal with these theives again! More

Thank you very much Moin!!!!!!!!!great service ever!!!! I purchased Mitsubishi RVR recently and Moin was awesome. He helped me to get exactly what I was looking for my budget. He helped us out of the way an I purchased Mitsubishi RVR recently and Moin was awesome. He helped me to get exactly what I was looking for my budget. He helped us out of the way and assisted us in making the right purchase. Further he was always there when I have questions or concerns! Would highly recommend his expertise to anyone in the market for a vehicle.....Mahesh & Chamila More

Absolutely Disgraceful Deceit I had the WORST experience ever with this dealership. SPECIFICALLY with Bilal and Maeen! Every time they called me, they said that they had the car i I had the WORST experience ever with this dealership. SPECIFICALLY with Bilal and Maeen! Every time they called me, they said that they had the car i wanted, but then when I would reach the dealership, they would say: "oh sorry its sold" YET THEY JUST CALLED ME 5 MINUTES BEFORE!?! When I would arrive at the dealership (multiple times), they would keep trying to force me to buy other cars. The last time they did this, he told us that a car I wanted was ready to be sold within 2 days. We waited for over a week! And all while I was RENTING A CAR! After the week, the car still never showed up, yet they kept trying to sell me other cars. They kept feeding me lies so I would show up over and over again. All I gained from the was the knowledge that this is the worst dealer ever. More