West Edmonton Hyundai

I didn't even go to this dealership to purchase for myself I went with my cousin as she was looking to purchase.. From the moment we walked in the door, we didn't feel pressured at all. Lloyd Osler ask myself I went with my cousin as she was looking to purchase.. From the moment we walked in the door, we didn't feel pressured at all. Lloyd Osler asked us if we had been helped and was the MOST informative salesperson I have EVER dealt with! He actually KNEW about his cars! I have purchased THREE new cars in the past not from this dealership nor brand and each experience was extremely subpar! After a few days I went back by myself a few days later as I was very impressed by the "standard" features of the Santa Fe Sport. I talked with Willy Cudmore as Lloyd was off that day but he was more than happy to help me out in Lloyds absence. Bottom line a deal was struck and it turned out I was the one about to buy a 2014 Santa Fe Sport AWD! On pick up Lloyd was as excited as me for my pick up! He spent over and hour with me making sure to go over EVERYTHING in the new vehicle, and then we went through the owners manual (obviously not completely in depth lol) and also helped me install some new floor mats I purchased while there! Which he didn't need to do but he wanted to! All the staff congratulated me on the new purchase, and the manager actually came over introduced himself to me and thanked me for my business! Another first! Oh ya Llyod also took me over to meet the service department! Another first! I would not hesitate to recommend this dealership I cannot say enough what an amazing experience this was! I know I sound over the top but as said, my other experiences not so great at other dealerships. More

Alan Suglyama is a very pleasant gentleman to deal with. He was very helpful in showing us various vehicles until we found the Hyundai Veracruz. He went above and beyond to get us the vehicle for the price He was very helpful in showing us various vehicles until we found the Hyundai Veracruz. He went above and beyond to get us the vehicle for the price we wanted to pay. A very big thank you to him. Also, a big thanks to Brian Dawson who very accommodating in arranging for a remote starter for our new vehicle. I would definitely recommend them to my family and friends. More

An exceptional experience. Great deal, great service, quick and to the point. Definitely not your typical back and forth frustrating sales experience. Allan in Sales, the sales manager and finance off quick and to the point. Definitely not your typical back and forth frustrating sales experience. Allan in Sales, the sales manager and finance office made this a great experience. More

Our representative, Richard Lam, was very informative and honest but not pushy. He listened to our requests and answered any questions or found our answers if he was unsure. He was very knowledgeable about t honest but not pushy. He listened to our requests and answered any questions or found our answers if he was unsure. He was very knowledgeable about the Hyundai Santa Fe regarding features, safety ratings and reviews. We were impressed when a second key/remote was found for the vehicle and he took the time to contact us to be sure we received it. Richard would be the first person we would call if we were again looking for a used vehicle and highly recommend West Edmonton Hyundai. More

This was the best experience we have ever had buying a vehicle. This was our third brand new vehicle purchase. Alan was very pleasant and knowledgeable to deal with and we did not feel pressured at any ti vehicle. This was our third brand new vehicle purchase. Alan was very pleasant and knowledgeable to deal with and we did not feel pressured at any time. We were treated very well, even though we showed up in our son's old clunker of a car. He made us feel very welcome as new Hyundai owners. We were able to close the deal and drive away in one short afternoon.. More

Richard Lam is a knowledgeable sale associate. He gave us so much details of the car and has patience to answer our questions. He is friendly and very helpful. Definitely we will refer him to anyone wou us so much details of the car and has patience to answer our questions. He is friendly and very helpful. Definitely we will refer him to anyone would like to buy a car. More

Friendly, clean and knowledgable staff. Alan went through everything on the vehicle with us, he even connected my phone to bluetooth. It was also a nice change to see a workplace that allowed staff to bring everything on the vehicle with us, he even connected my phone to bluetooth. It was also a nice change to see a workplace that allowed staff to bring in a dog. More

Just before beginning my vacation, I took my Hyundai 2012 Santa Fe into the dealership for a routine oil change. Following the oil change, I was advised that there was a timing cover leak, which was covered Santa Fe into the dealership for a routine oil change. Following the oil change, I was advised that there was a timing cover leak, which was covered under warranty, but they would need the vehicle for possibly up to 2 days as the work involved was extensive. I was not happy about hearing this as this was the third warranty service - and, I was trying to go on vacation. However, Sarah Fox (Service Adviser) and Tom Peters (Customer Relations Manager) both stepped up and make the experience significantly less stressful. Sarah arranged for a rental vehicle and both Sarah and Tom worked behind the scenes to ensure that my vehicle servicing was completed in one day so that I could leave for my vacation out of province on time. Thanks Sarah and Tom! These two individuals are the number one reason that I take my vehicle to West Edmonton Hyundai. My experience at another Hyundai dealership was dismal. More

My 2 sister's had bought a Hyundai Santa FE SUV's & love them. So when checking out other SUV models & makes, I decided to buy a new 2013 Hyundai Santa Fe SUV. I can honestly say that I love it. & love them. So when checking out other SUV models & makes, I decided to buy a new 2013 Hyundai Santa Fe SUV. I can honestly say that I love it. More

We already knew we were going to purchase a 2013 Santa Fe but made the mistake of checking out Sherwood Park Hyundai first. Needless to say, we ended up making our purchase at West End Hyundai . The differen but made the mistake of checking out Sherwood Park Hyundai first. Needless to say, we ended up making our purchase at West End Hyundai . The difference in overall experience was night and day! Right from the beginning, Kip was personable, knowledgeable, honest, and incredibly helpful. He disclosed everything we were getting when we were pricing everything out so we really felt like we got to make an informed decision and we were in control (unlike feeling scammed at the other dealership). We will definitely recommend West End Hyundai (and Kip!) to family and friends! More