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West Coast Mazda

Pitt Meadows, BC

4.7
263 Reviews

20000 Lougheed Highway

Pitt Meadows, BC

V3Y 2S9

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263 Reviews of West Coast Mazda

January 06, 2018

Great helpful service. West Coast Mazda are always helpful and happy to go the extra mile. Not pushy, but do a great job with the vehicle and give all the feedback we need. More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McInnis
Jan 19, 2018 -

West Coast Mazda responded

Thank you for your kind words. The cold weather has hindered our ability to wash cars as we don’t want them to freeze. If you would like we could give you a rain check on the car wash. Enjoy your weekend. Mitch Clark, Fixed Operations Manager

December 12, 2017

We recommend West Coast Mazda We were shopping around and couldn’t quite decide what and where to buy a new vehicle until we met up with Marnix at West Coast Mazda, There was no p More

by Jansmazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marnix Vanturennout
Dec 20, 2017 -

West Coast Mazda responded

Thank you for the excellent review and recommendation. We are happy to have Marnix on our team, and even happier to have you as a new West Coast Mazda customer! Please do not hesitate to contact us if you need anything at all.

November 14, 2017

Car maintenance Always enjoy the friendly service we receive and how clean our car is when we receive our car back. The quote and the time line we are given are righ More

by crpigeu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 16, 2017 -

West Coast Mazda responded

Thank you for taking the time to give us such a great review, we are always here to help. Enjoy the rest of your day. Mitch Clark, Fixed Operations Manager 

November 12, 2017

never again we were treated well when we bought our 2016 mazda 3 new, but pretty much anything to do with warranty or re-calls has been a nightmare. we've had sev More

by disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service writer (name unknown)
Nov 16, 2017 -

West Coast Mazda responded

Good afternoon, we are very sorry to hear of the experience you report having at our dealership. Without having your name we are unable to learn about what happened. Our policy is to respond to all emails within a 24 hour period Monday through Friday. We are concerned that your email was not received by our office 3 months ago, as you mentioned sending it. We take all concerns seriously and would appreciate if you could reach out to our Fixed Operations Manager Mitch Clark at 604.465.9111 or mclark@westcoastautogroup.com to discuss and resolve anything that is within our control. We thank you in advance.

November 04, 2017

Started with the new car, continued because of great service I purchased my new Mazda here in 2012. I have stayed with West Coast Mazda ever since, as the service is great and the service prices are reasonable. More

by Ratti1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radford (he was awesome). New (to me) employees are great too.
Nov 16, 2017 -

West Coast Mazda responded

Thank you so much for the kind words and great review, we look forward to seeing you at your vehicles next maintenance visit. Mitch Clark, Fixed Operations Manager.

November 04, 2017

Excellent product and professional service Got my Mazda CX5 five years ago and its performance met and exceeds my expectations. Bringing in my car to Service has always been a pleasant experie More

by Zoomie2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All personnel at front desk and back in Service Department
Nov 16, 2017 -

West Coast Mazda responded

Thank you for your wonderful review, have a great day! zoom zoom...

November 02, 2017

New cx5 I was looking for a Mazda cx5 2017. I checked the price oñ graistlist,auto traders, went to couple Mazda dealers. Finally I found West Coast Mazda an More

by Helen 59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Johns
Nov 03, 2017 -

West Coast Mazda responded

Thank you Helen! Congratulations on the new CX5. Zoom-zoom. Brenden Jones

October 18, 2017

Professional and efficient service. I have been servicing my Mazda here for three years and they have always been courteous and professional with the service. Always on time as well. Ne More

by KJ CX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Oct 23, 2017 -

West Coast Mazda responded

Thank you for your kind review, we appreciate your business. Mitch Clark, Fixed Operations Manager

October 06, 2017

Beyond expectations After my wife and me brought our cars in for service on Oct.5 we had to make a review. Not only was our service as good as ever but we were given a c More

by JohnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saiyesh Dhanji and many others
Oct 23, 2017 -

West Coast Mazda responded

Thank you John we appreciate the great review and acknowledgement, we are always here to help, Mitch Clark, Fixed Operations Manager

September 12, 2017

Fantastic service Extremely courteous to customers. Not only did they hoover my car but also cleaned the interior so I was very impressed! The service was thorough and More

by 192 ave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receotion
Sep 26, 2017 -

West Coast Mazda responded

Thank you for the 5 star rating. We have passed along your comments to our staff and look forward to seeing you at your next maintenance service. Mitch Clark, Fixed Operations Manager.

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