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Waterloo Honda

Waterloo, ON

4.7
327 Reviews

545 King Street North

Waterloo, ON

N2L 5Z6

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Showing 327 reviews

March 26, 2024

Very pleasant experience overall, Shweta was friendly, knowledgeable and efficient. My vehicle was serviced promptly and finished ahead of the expected time frame. More

by Sean.d.mccrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shweta
March 25, 2024

They were very courteous and polite and delivered me back to work in a timely manner More

by terrysudds60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 25, 2024

Very approachable and knowledgeable staff. Welcoming atmosphere, bright and clean environment. Staff are very helpful. More

by peggyhlisic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sandoval, Kourtney Pfeiler
March 21, 2024

Very happy with Waterloo Honda and have been a customer for years. I trust that my advisor Bruce is always looking after my best interests. More

by dsammut2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Marchand
March 19, 2024

I genuinely would not have minded waiting for my vehicle for over six hours if it weren’t for the fact that awful country music was played the ENTIRE day in the waiting area. It continued even after an empl More

by H
Recommend Dealer
Yes
Employees Worked With
Toma (five stars), Shweta (five stars)
March 19, 2024

This dealership has very good customer service and takes good care of their clients. Dave Howes and Eric Duong will take good care of you. More

by Justin K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Duong (5 stars) , Dave Howes
March 15, 2024

They did a wonderful job at changing my tire and it was really quick! Definitely going back More

by wjniu950925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
March 15, 2024

5 stars for the service advisor. But 3 stars for the online appointment system. The available appointment at the system is different than what’s available when I called in. System More

by Waterloo-diyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
March 15, 2024

They were kind, flexible, and helpful. Drivers were good. Appreciate their help and knowledge. Thanks More

by AL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
March 14, 2024

Service was completed in the promised time while I waited - perfect! Appreciate the good service in a timely manner More

by Sherringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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