Waterloo Honda

well done again. Presentation, test driving, through out final price been very relaxing and comfortable. same thing as I have purchased the Honda Accord 20years ago. Presentation, test driving, through out final price been very relaxing and comfortable. same thing as I have purchased the Honda Accord 20years ago. Thumb up! More

good service all charges explained in front will be really good prior to drop off the car. quick shuttel is good as part of the services as well. all charges explained in front will be really good prior to drop off the car. quick shuttel is good as part of the services as well. More

rip off! Started with taking my car in for an exhaust leak, told by Rob was looking at 850 to fix, took to kitchener honda and they replace at no charge under Started with taking my car in for an exhaust leak, told by Rob was looking at 850 to fix, took to kitchener honda and they replace at no charge under a goodwill warranty. had to leave my car all day and when i arrive had to still wait 45 minutes for them to finish looking at my car. ridiculous horrible service, Rob was argumentative conceited and condensending through the whole process when i asked for a manager He sais your looking at him if this is the face of your management you should just close your doors now! I will continue to service at Kitchener where they treat customers with respect More

Misguiding people I called them to set up an appointment to see my car making noise while driving highway. They said they will do the drive test and set up an appointme I called them to set up an appointment to see my car making noise while driving highway. They said they will do the drive test and set up an appointment based on the problem with car and I can go any time for it when they are open. I told them to leave my car with them so that they can check it. But they said no, I do not need to leave my car with them. When I went there, it is totally different story and they said that they do not do that without appointment. They said I need to leave my car and they do not have arrangement to drop me home. Every people has value of time. They are wasting customer's time by misguiding. More

New Civic Purchase Purchased a new 2016 Honda Civic EX, purchase and delivery went smoothly. No forced sales tactics or any pressure during purchase or delivery process. Purchased a new 2016 Honda Civic EX, purchase and delivery went smoothly. No forced sales tactics or any pressure during purchase or delivery process. Jorge was a pleasure to do business with, would recommend. Delivery process went above and beyond showing all the features of the new vehicle to my wife and I. More

Charge you for what not necessary for repair Be care for with this dealer, they would charge you for more than a need for repair. My ten year old civic ac was not working recently, went to this d Be care for with this dealer, they would charge you for more than a need for repair. My ten year old civic ac was not working recently, went to this dealer that prescribed a long list of repair,which didn't fix the compressor problem. It consists of $2714 for bodyshop work, $980 for rad sets. Then will come to real compressor repair about $1500. What's BS!! I went to a repair shop in Kitchener and fixed it by $ 1340. When I challenged the dealer, they told me they don't want to run risk to broke other parts than compressor. Who knows car better than dealer ? At least, I won't go to this dealer any more. More