Volvo of Unionville

My 3rd car from Pat My wife and I bought our first Volvo at 2016 from Pat (XC60). On 2018, my 12 year Honda retired and we got the S60 from him as well. The lease of o My wife and I bought our first Volvo at 2016 from Pat (XC60). On 2018, my 12 year Honda retired and we got the S60 from him as well. The lease of our 1st car is end in May. We visited Volvo Unionville to return the car and looked for a new car. Yes, again, from Pat. Under this special COVID-19 situation, Pat showed us each options with his knowledge, patience and professional suggestions. We selected the 2020 XC60 Momentum as our new car. Pat is nice as always. Thank you Pat! Carson helped us on the day we picked up the car. He showed us how to use each functions in the new car (option by option/button by button), especially the new functions added to the new model. We had a very good experience at Volvo Unionville! More

Great experience Very professional and helpful service. Got a great car and good support in transferring ownership etc. Also getting Volvo On Call set up, went above a Very professional and helpful service. Got a great car and good support in transferring ownership etc. Also getting Volvo On Call set up, went above and beyond. More

Gave a warm feeling. Not having any pressure or hesitation. Jimmy Shen is very professional. He is excellent being helpful in explaining and responds back very quickly when you call leaving a message. Andrew a Jimmy Shen is very professional. He is excellent being helpful in explaining and responds back very quickly when you call leaving a message. Andrew also thinks ahead of what I might need for the vehicle that is important like winter tires which he also has that would fit for that Volvo. Saves me time in shopping around. More

Great safe Experience Buying a car can be stressful at the best of times, these day where going new places is stressful. Jimmy and Volvo of Unionville made this as comfor Buying a car can be stressful at the best of times, these day where going new places is stressful. Jimmy and Volvo of Unionville made this as comfortable as it could, Quick response on email's provided the carfax and other questions before i made the decision to go from Hamilton to Markham. When i booked my test drive and showed up everyone was respecting Social distancing protocol, wearing mask etc. test drive was done in safe manner every was great. Not much room to negotiate but that was fair since the price on my purchased V60 CC was extremely competitive. Financing was easier and picking up the car a week later was done once again in a safe manner So over all everything was great, wouldn't hesitate to recommend Volvo of Unionville any day More

Had an awesome experience purchasing my Xc90 at Volvo of Unionville. Andrew Tran was extremely helpful and knowledgeable - Highly Recommend!! A++ We really love our Volvo Unionville. Andrew Tran was extremely helpful and knowledgeable - Highly Recommend!! A++ We really love our Volvo More

High Standards! The dealership for your Volvo! Buying from Pat and Carson is very efficient and professional. They are always accommodating and very clear, understanding and trustworthy. I will con Buying from Pat and Carson is very efficient and professional. They are always accommodating and very clear, understanding and trustworthy. I will continue to refer any friends and families over to Pat and his team whenever they shop for a Volvo. More

Volvo sales during COVID I had an excellent experience with the team at Unionville. Despite all the challenges relating to the COVID pandemic, the team were extremely accommod I had an excellent experience with the team at Unionville. Despite all the challenges relating to the COVID pandemic, the team were extremely accommodating in providing a complete service in organising our new car. All questions answered promptly and completely. Would highly recommend the team. More

Worst dealer service ever. Please avoid if you can. 1st Reply to dealer's answer: My parents never heard any issue with the spring. They always agreed to fix anything recomm Please avoid if you can. 1st Reply to dealer's answer: My parents never heard any issue with the spring. They always agreed to fix anything recommended by the technician. They made notes after. I attached the recent maintenance record for your convenience. Please see the previous maintenance report on March 19-2020. I am not sure why you lied here and mislead the public. Question: You are a customer, you have been doing every maintenance with your dealer since you purchased the car and always agreed on the recommended fix. But suddenly, your car's spring is broke within a month from your last full maintenance. You got charged with full price to fix everything. Does that sounds right to you? Original comment: My parents just did the maintenance for their car one month ago. Everything is perfect in the final report. However, when they drove the car out of the driveway, the front tire was flattened immediately. It cost my parents $250 to send the car back to the dealer. The dealer’s agent told them it is because of the failure of spring. Therefore, two front tires and spring need to be replaced. The dealer refused to admit that they missed the inspection at the last maintenance within a month. My parents were questioning about the timing of the incident. Because of the pandemic, they rarely used the car since the regular full maintenance was done. The dealer agents got angry and threatened to keep the car if not paying in full amount. My parents are over 65s. They has been doing Every single maintenance at this location since they bought the car there. I am sure this is not the first time they are duped! More

Always smile and in good attitude facing you. Always answer my question on time and help me solve the problem, and double check i was assisted. Thanks Aaron! answer my question on time and help me solve the problem, and double check i was assisted. Thanks Aaron! More

Everyone is great but only thing missing is car wash services as available in Volvo villa. Staff great 👍 ! Will follow Aaron Chuang most anywhere because he pays attention to his clients and goes the e services as available in Volvo villa. Staff great 👍 ! Will follow Aaron Chuang most anywhere because he pays attention to his clients and goes the extra More