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Volvo of Unionville

Markham, ON

4.8
383 Reviews

4340 Highway #7 East

Markham, ON

L3R 1L9

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383 Reviews of Volvo of Unionville

September 23, 2021

After a terrible experience I had in my lifetime at a Volvo dealership near my house, I drove 15km to Volvo Unionville looking at the same car. Bosco met me right on time and He took the time to show me More

by Sumaker.To
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosco Ku
Sep 28, 2021 -

Volvo of Unionville responded

Thank you SumakerTO for your kind review about your experience at Volvo of Unionville with Bosco. We are sorry to hear about your previous experience at the other Volvo dealership, but we are happy to have been able to leave a positive impression at Volvo of Unionville! We appreciate you taking your time spent here at our dealership, therefore we do our best to provide the best customer experience possible through efficient and detailed vehicle purchase processes. Thank you again for taking your time to write this review and we hope you enjoy your new Volvo!

September 18, 2021

just nowNEWThank you Rachel and Carson for your help. just nowNEW Thank you Rachel and Carson for your help. Appreciated with their services. Hope to buy my second car here. More

by Shahram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo of Unionville responded

Thank you Shahram for you positive review. We are glad to hear that you had an enjoyable experience here at Volvo of Unionville with Carson and Rachel! It was a pleasure to work with you. Your encouraging words and appreciation for our work is cherished. We welcome you to come anytime to look at a second car, and we look forward to providing you with excellent customer service! In the meantime, enjoy your new Volvo. Thank you again Shahram for your time in writing this review!

September 18, 2021

Thank you Carson and Rachel for their wonderful services. Great purchase experiences from this dealership. More

by Khoshsokhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo of Unionville responded

Thank you Khoshsokhan for your review. We appreciate your positive feedback about your experience with Carson and Rachel. It was our pleasure to work with you, and we are happy to hear that you enjoyed your experience at Volvo of Unionville! Thank you again for your support!

Sep 22, 2021 -

Khoshsokhan responded

Rachel and Carson both were freindly and professional and I am happy with my car and their sincere support. S. Khoshsokhan

September 18, 2021

Great vehicle purchase experience from Carson. and knowledge tour from Rachel. Highly recommend Carson to everyone More

by LEI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo of Unionville responded

Thank you Lei for your positive review regarding your experience at Volvo of Unionville with Carson and Rachel. It is important for us to provide you with an exceptional vehicle purchasing experience to best assist you in the process of finding the most suitable car for you. We take time to introduce and communicate knowledge about our cars to ensure a pleasant driving experience after the delivery of the vehicle. We are happy to hear that you had a great experience during the purchasing and delivery process, and we hope you enjoy your new Volvo!

September 15, 2021

The Sales Representative Andrew Tran was professional, friendly, and knowledgeable. He helped me picked the perfect options for my vehicle and provided a very pleasant vehicle purchasing experience. Th More

by gregwu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, David Wang, Rachel Lao
Sep 18, 2021 -

Volvo of Unionville responded

Thank you Greg for you kind review regarding your experience at Volvo of Unionville with Andrew. We try our best to provide the best customer service which encompasses professionalism, product knowledge, and being personable. It was our pleasure to work with you, and it is great to hear that you had a pleasant experience at Volvo of Unionville. Thank you for your support and we hope you enjoy your new Volvo XC90!

September 15, 2021

My experience was exceptional from speaking to a sales rep to the pickup of my vehicle. More

by Sonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Chen
Sep 18, 2021 -

Volvo of Unionville responded

Thank you Sonya for your kind review! We at Volvo of Unionville are committed to providing you with exceptional service no matter what stage you are at in the vehicle purchasing or after sales process. We are happy to learn that you are satisfied with the services provided at Volvo of Unionville and thank you for your support!

September 13, 2021

Excellent sales and after service services. Excellent follow up on enquiry. Never has same experience in other dealership ! More

by KL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Andrew Tran, Alex Hu
Sep 18, 2021 -

Volvo of Unionville responded

Thank your KL for your positive rating for Volvo of Unionville, specifically your experience with Andrew and Pat. It is our goal to provide an enjoyable customer experience and exceptional service no matter what stage of the purchasing process you are in. We are happy to hear that our efforts are appreciated! Please don't hesitate to let us know on areas that you would like us to improve on based on your experience, particularly with Alex. We are continuously trying to improve and value any feedback that you are willing to provide. Thank you again for your support and review!

September 04, 2021

Excellent sales team never pushed us for the purchase. Carson was knowledgeable and very accommodating. Rachel was very knowledgeable and knew exactly what to explain and the amount of time spent was just More

by Sai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 04, 2021 -

Volvo of Unionville responded

Thank you Sai for your positive review. It is our pleasure to have been able to find you a Volvo vehicle that you liked! It is important to us to be able to provide exceptional customer service and we are happy to hear that your experience here reflected that. Thank you again for your review and support!

September 03, 2021

Professional, excellent product knowledge and very organised! Bosco was wonderful to work with on my S90 purchasing. He was very detail orientated and ensured me & my insurance agent had everything we More

by Cho Nam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, Rachel Lao
Sep 04, 2021 -

Volvo of Unionville responded

Thank you Cho Nam for your pleasant review about your experience at Volvo of Unionville with Bosco and Rachel! We are glad to here that you had a smooth transition between your previous car to your new Volvo S90. It try our best to provide all information that is needed to various parties, such as your insurance, in order for you to experience a hassle-free vehicle purchasing journey. We appreciate you taking the time to detail your experience here, from the vehicle purchase to vehicle delivery. We hope you enjoy your new Volvo S90, and thank you again for your review!

September 02, 2021

Excellent care and service provided by Bosco Ku, Volvo Brand Specialist. He went above and beyond to make sure our experience was as smooth and seamless as possible. He's thorough and left no stone unturn More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, Rachel Lao
Sep 04, 2021 -

Volvo of Unionville responded

Thank you Michelle for taking your time to write this review about your experience with Bosco and Rachel. It was our pleasure to have been able to provide you with an exceptional experience at Volvo of Unionville. It is our core value to be transparent and informative when introducing our vehicles to our customers as well as provide customer-centric service to ensure the best possible experience during the vehicle purchasing process. We are happy to hear that you found the experience to be smooth and seamless! We sincerely hope you enjoy your new Volvo XC40!

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