Volvo Metro West

The service advisor who dealt with my issue was very friendly, helpful and informative. She kept me notified and communicated with me during the process of my vehicle being looked at by the service depa friendly, helpful and informative. She kept me notified and communicated with me during the process of my vehicle being looked at by the service department. More

Great experience from the second I walked through the door! Everyone was friendly, polite, and informative! I would definitely recommend. Thank you for the great service! door! Everyone was friendly, polite, and informative! I would definitely recommend. Thank you for the great service! More

Pleasant and professional; however, one hour for a simple oil and filter change seems excessive, as was the price ($252). Not having a waiting area (while I understand) was a bit annoying. oil and filter change seems excessive, as was the price ($252). Not having a waiting area (while I understand) was a bit annoying. More

I always get the best service at Metro West Volvo. Thank you for the amazing customer service every time I need to service my Volvo! you for the amazing customer service every time I need to service my Volvo! More

This was my first visit to the dealership. I found the staff to be very friendly, knowledgable, and professional. I felt I was treated like family. It was a very pleasant experience. staff to be very friendly, knowledgable, and professional. I felt I was treated like family. It was a very pleasant experience. More

Took my vehicle in for servicing and it was my first time at VMW. Experience was great! Signage for the entrance could be improved however! at VMW. Experience was great! Signage for the entrance could be improved however! More

Excellent réception and co ordination from Linda There Excellent réception and co ordination from Linda There may be an additional noise I’m hearing like a burp from undercarriage .Not sure what it Excellent réception and co ordination from Linda There may be an additional noise I’m hearing like a burp from undercarriage .Not sure what it is thought new bark pads would help but it seems to sound ..with no particular pattern More

Friendly service and service. Good communication :,updates and time of completion of work. They went beyond my request by solving the recall on my car. :,updates and time of completion of work. They went beyond my request by solving the recall on my car. More

Had a noise coming from my vehicle and Metro west was quick to locate the issue and fix it. Had great service throughout. Thank you to the great staff. quick to locate the issue and fix it. Had great service throughout. Thank you to the great staff. More

Appointment making was east, check-in was smooth, desk staff was courteous and friendly. Even my key was wiped in front of me before I got it back !The service completed sooner than I expected. staff was courteous and friendly. Even my key was wiped in front of me before I got it back !The service completed sooner than I expected. More