Volvo Metro West

Excellent service from metro west Volvo service technician. Excellent service at the parts department and nice work keep going technician. Excellent service at the parts department and nice work keep going More

Excellent customer service while discussing on the phone and messaging back n forth. Very helpful. and messaging back n forth. Very helpful. More

First time coming in with my v60 and had a great experience, gentlemen at service were very nice experience, gentlemen at service were very nice More

I always enjoy bringing my car to the service department. They are very courteous and knowledgeable about my car. I especially like the shuttle offered. They are very courteous and knowledgeable about my car. I especially like the shuttle offered. More

Very happy with the annual service performed but whoever did the cleaning inside the care made a mess! Never happened in the last few decades I brought in the car for service. did the cleaning inside the care made a mess! Never happened in the last few decades I brought in the car for service. More

This was my first service appointment after a purchase in 2023. Extremely pleased with the team. 2023. Extremely pleased with the team. More

A few hiccups with a new vehicle but these were on the manufacturer. The dealership stepped up to help correct the issue so I was very happy in the end. It does seem that they care about their clients and manufacturer. The dealership stepped up to help correct the issue so I was very happy in the end. It does seem that they care about their clients and want them to be long term repeat customers. More

We went to Metro West Volvo because of a spurious service quotation experienece at another Volvo dealership. Metro West Volvo service was excellent and there was no financial hanky panky. Subsequently, this quotation experienece at another Volvo dealership. Metro West Volvo service was excellent and there was no financial hanky panky. Subsequently, this will be the third Volvo we have purchased from Mero West. I can't wait to pick up my new Volvo S90. The staff at Metro West are always pleasant and the service is still excellent. There was no playing silly games during the purchase of the new car; no hidden costs with creative labels; Just clear, straightforward, honest figures and no obfuscation! There are sharks out there in the "post-Covid" world! It is good to have a dealership like Metro West that you can trust. More

This dealership cannot be trusted. We bought a Volvo C40 Recharge from them. An all electric vehicle which they claimed had a range of 360 km. When the actual range, on a fully charge We bought a Volvo C40 Recharge from them. An all electric vehicle which they claimed had a range of 360 km. When the actual range, on a fully charged battery in optimal conditions, turned out to be 225 km., their response was "the reported mileage is about what I would estimate" and "your vehicle is functioning as it should." If they know that the actual range is about 60% of what they are advertising, they should say so when doing the sales pitch. More

I've been using Volvo Metro West for maintenance off and on over the course of the several years...my wife recently visited and much to my surprise she was positively overwhelmed at the level of customer se on over the course of the several years...my wife recently visited and much to my surprise she was positively overwhelmed at the level of customer service. Sarah (i believe this to be her name) and her team made her feel comfortable and informed. I will now make this my go to "service". JD More