Volvo Metro West
Toronto , ON
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This is my second car purchased at Metro West Volvo. And I would recommend them to anyone. Easy to deal with, honest negotiations, excellent customer service. And I would recommend them to anyone. Easy to deal with, honest negotiations, excellent customer service. More
Absolutely top tier customer service from everyone we dealt with at Volvo Metro West when buying our XC90! My husband and I shopped around like crazy across four Volvo Toronto dealerships and Metro West dealt with at Volvo Metro West when buying our XC90! My husband and I shopped around like crazy across four Volvo Toronto dealerships and Metro West had by far the best all-around customer service. Our sales agent Danika was absolutely phenomenal. She knew every detail about the car like the back of her hand, was so kind and friendly, truly listened to our needs and was extremely reasonable. It felt like she was on our team the whole time. I would echo similar sentiments about the manager Shaun. Even the work that the detailer did on the car was impeccable, exceeding what we had seen at other dealerships. All-in-all, we were very impressed with Metro West vs. other GTA Volvo dealerships. I would definitely recommend shopping and buying from this location and reaching out to Danika specifically! More
I’ve purchased many new cars over the years, and Metrowest Volvo is by far the worst I’ve dealt with. After sales follow up is non existent, and almost as bad as the totally false information the sa Metrowest Volvo is by far the worst I’ve dealt with. After sales follow up is non existent, and almost as bad as the totally false information the salesperson (KT)gave me about the car. She described the Volvo App as a very capable tool, however 10 months after delivery of the vehicle, the App still doesn’t offer the functions she said were available. Upper management seems totally disinterested in assuring customer satisfaction. I DO NOT recommend this dealership! More
Excellent service! They go the extra mile with their customers! They picked up my car and even dropped it off! Answered all my questions and everything was clear and tr They go the extra mile with their customers! They picked up my car and even dropped it off! Answered all my questions and everything was clear and transparent. Highly recommend this dealership. More
Excellent service work. Pricey but fixed a loud suspension squeak that was driving me nuts for over a year. Smaller shops could not find the cause. Pricey but fixed a loud suspension squeak that was driving me nuts for over a year. Smaller shops could not find the cause. More
Excellent customer service. This is my third Volvo but first time dealing with Metro West. They went out of their way to find me the exact new car I wanted. A challenge in covid This is my third Volvo but first time dealing with Metro West. They went out of their way to find me the exact new car I wanted. A challenge in covid times. Will definitely be back. Thank you. More
Although we had to wait a week for our car the team at Volvo west did an amazing job with the communication. They also put me on a loaner car during the wait time, witch I appreciated. Volvo west did an amazing job with the communication. They also put me on a loaner car during the wait time, witch I appreciated. More