Volkswagen Victoria

The entire purchase experience was very enjoyable. My entire car purchase experience was exceptional. I had touch points with several staff including Crystal, Dain Eivindson, Matt Powsey and Terrilyn My entire car purchase experience was exceptional. I had touch points with several staff including Crystal, Dain Eivindson, Matt Powsey and Terrilyn Anderson. Even the insurance portion of the experience was really well done. Of particular note, Dain was very thorough and quick to get back to me with every question I had. I would highly recommend the entire team at Volkswagen Victoria. More

Great service I was greeted with friendly, courteous, and informative reception. I also appreciated a phone call regarding progress and was happy that my car was re I was greeted with friendly, courteous, and informative reception. I also appreciated a phone call regarding progress and was happy that my car was ready, washed, and vacuumed when I returned for pick up. More

First EGolf service The whole crew took care of business courteously, professionally and efficiently. Reset a warning light for me, did the checkup and returned a nice cl The whole crew took care of business courteously, professionally and efficiently. Reset a warning light for me, did the checkup and returned a nice clean car to us. Great service, as always! Thanks Michelle! More

Service dept was extremely friendly and helpful The service manager came out to have a look at my car to assess what was required and answer all my questions. They ensured that all my questions wer The service manager came out to have a look at my car to assess what was required and answer all my questions. They ensured that all my questions were answered. The just made me feel very special and alsoI felt that my car was incapable hands. No worries. Once again thank you for a job well done. More

1st. Annual service of my e-Golf My service advisor Rob Elke couldn't have been better but the mechanic who did the work still listed an oil change and filter which is impossible for My service advisor Rob Elke couldn't have been better but the mechanic who did the work still listed an oil change and filter which is impossible for an e-Golf which is 100% electric. (I didn't notice this until I read the details of worked performed and nothing seems to have been charged for the oil and filter) More

Sales person Dane was exceptional. I was very impressed with my experience purchasing a vehicle at Volkswagen Victoria. The salesperson Dane that I dealt with was very thorough and made I was very impressed with my experience purchasing a vehicle at Volkswagen Victoria. The salesperson Dane that I dealt with was very thorough and made the entire experience very pleasant. More

Great Experience Amazing people, great service. Ask for Dane when you go in, he is an awesome salesman. My wife and I came in with very strict guidelines and they rose Amazing people, great service. Ask for Dane when you go in, he is an awesome salesman. My wife and I came in with very strict guidelines and they rose to the challenge and have our business for life. More

Parts Replaced I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have p I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have puppies in the dealership to support a local dog rescue group, so puppies to pat! thanks so much! More

Comfortable and friendly We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings o We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings of the car. More

Another Excellent Service from Volkswagen Victoria I've had my 2001 VW Golf serviced by this dealership since 2005 (when I escaped from Toronto to Victoria). Firstly, I have to say that I consider this I've had my 2001 VW Golf serviced by this dealership since 2005 (when I escaped from Toronto to Victoria). Firstly, I have to say that I consider this car the best of 10 I've owned (including two BMWs in the 1970s). I have never had to repair or replace anything except when caused by long-time wear, and it runs as well now as it did when I first got it (the driver's seat is a bit shiny now though). Secondly, Volkswagen Victoria is the best dealership/service centre I've dealt with. That includes VW dealerships in Montreal, Ottawa and Toronto. The buildings are modern and clean, and the staff is knowledgeable, efficient and friendly. The only thing I'm not too happy about are the prices, but then that applies to every other dealership as well, no matter the make of car. More