Volkswagen Richmond Hill

Excellent Nothing short of excellent customer service. Greg was very thorough, crystal clear, professional and knowledgeable. He went out of his way to provide Nothing short of excellent customer service. Greg was very thorough, crystal clear, professional and knowledgeable. He went out of his way to provide us with the best he could offer. I cannot think of anything that could be improved on. Follow up was quick, no hidden fees or surprises. We love our new Tiguan and are looking forward to future business with Volkswagen Richmond Hill! More

Great Experience I just bought a 2015 VW GTI and dealt with James Chang. James was great, he stayed late, was a tough negotiator, but stuck to his word. I also dealt w I just bought a 2015 VW GTI and dealt with James Chang. James was great, he stayed late, was a tough negotiator, but stuck to his word. I also dealt with Samar regarding an extended warranty and she was excellent as well. So far it has been a great experience and would recommend booth individuals. Grant More

Excellent customer service I just picked up a new Passat on Friday. James was very professional and pleasant, no pressure to purchase at all. James and the manager Neil were gre I just picked up a new Passat on Friday. James was very professional and pleasant, no pressure to purchase at all. James and the manager Neil were great guys to know in the business. More

Excellent experience James is very professional . Just picked up a used truck James was the perfect sales rep , he even stayed late for me after his shift,to show me truck very professional and pleasa Just picked up a used truck James was the perfect sales rep , he even stayed late for me after his shift,to show me truck very professional and pleasant and no pressure at all on my decision , James and the manager Greg are great guys to know in the business . More

Best Car Buying experience In July 2017, I had been searching for a 2017 Jetta and had been checking out another VW dealership that was local to me. That dealership was hard nos In July 2017, I had been searching for a 2017 Jetta and had been checking out another VW dealership that was local to me. That dealership was hard nosed and would not budge from their price and were kind of snooty. A friend recommended RH VW and specifically Greg to me based on their own personal experience a month earlier. I met with Greg G. and within an hour we had an agreed upon price and the deal was made. My 2017 Jetta was delivered with all of the upgrades that I had requested, right on time. Greg is a no nonsense, excellent salesman with great supporting staff at the dealership including the sales manager and Sommer. More

The dealer did mistake in the paperwork but rectified later I recently purchased a vehicle from VW Richmond Hill. They did some mistakes in the paperwork but rectified later. So overall they are OK, you can wor I recently purchased a vehicle from VW Richmond Hill. They did some mistakes in the paperwork but rectified later. So overall they are OK, you can work with them. More

Excelence in sales service The sale service was exellent. The sale person who I was dealing was knowlegeable, helpful and resourcefull (it is kind of 'whatever it takes' type The sale service was exellent. The sale person who I was dealing was knowlegeable, helpful and resourcefull (it is kind of 'whatever it takes' type but toward custumer requirements) so it provided the car that I wanted. I highly recomend Voslkswagen Richmond Hill. More

Great experience at VW Richmond Hill Knowing that I will return my Passat Diesel 2015, in January 2017 I decided to purchase a new Passat. I came to VW Richmond Hill, where Neil helped me Knowing that I will return my Passat Diesel 2015, in January 2017 I decided to purchase a new Passat. I came to VW Richmond Hill, where Neil helped me to find the right car, for the right price. Neil’s friendly and knowledgeable advice made me purchase the car from VW Richmond Hill. I also must say, that the service department personal, like Lauranne and Eric, offer a great customer service experience. The service work was done perfect, and the service technicians are a great asset to this dealership. Thank you VW Richmond Hill, Alexander Laserson Oct 25/2017 More

Honest and straightforward, a rare quality nowadays Greg Gutman reached out to me after I requested for an initial price quote (not to mention it was his day off). Prior to my encounter with Greg I had Greg Gutman reached out to me after I requested for an initial price quote (not to mention it was his day off). Prior to my encounter with Greg I had been aggressively shopping for a vehicle and I have met with many other sales reps that used all kinds of dirty tactics to grab every penny off you. Greg is the remaining 1% of the honest, customer orientated good salesperson you will come across. I can tell Greg is a very efficient person. Within hours he was able to provide me with all the information i want (vehicle availability, pricing). I could be able to reach him anytime to inquire about any additional information. My greatest praise on Greg is that he will not give you any BS, he straight up told me that the fees that could be waived from the contact, he was also able to give me the price that fits my budget without going back and forth. My experience has been smooth since the first email he sent me, and during the entire time I did not feel pressured at all by him and all the other staff in Richmond Hill VW. I had previously been with Subaru for the past 15 years and from my experience with Greg I am planning to deal solely with him in the future More

6 and counting Just placed an order on a new Atlas, can't wait. This is my 6th vehicle from this dealer. Always great service from all the staff. Just placed an order on a new Atlas, can't wait. This is my 6th vehicle from this dealer. Always great service from all the staff. More