Volkswagen Richmond Hill

Great Customer Care Klea has been very helpful. She represents your firm well and she should be congratulated for excellent customer care. Klea patiently walked me throug Klea has been very helpful. She represents your firm well and she should be congratulated for excellent customer care. Klea patiently walked me through the features of the car at the time of delivery and she has made herself available for all of my questions since then. More

New car From the time I bought my car there and when I went back nobody wanted to help. I just found out that the car I bought was transported to 2 different From the time I bought my car there and when I went back nobody wanted to help. I just found out that the car I bought was transported to 2 different car dealership before Vw Richmond hill bought it from them. The sales person didn’t not disclose this info to me. Secondly want back to find out what the lease transfer price would cost me to transfer the car to someone else, they didn’t want to help. All they want is to take your money and not deal with you any more More

Great Experience I bought a 2015 VW Beetle and James Chang was our sales rep. He was more than willing to help us in anyway he could, a pleasure to deal with. See Ja I bought a 2015 VW Beetle and James Chang was our sales rep. He was more than willing to help us in anyway he could, a pleasure to deal with. See James when you visit!! More

Excellent Nothing short of excellent customer service. Greg was very thorough, crystal clear, professional and knowledgeable. He went out of his way to provide Nothing short of excellent customer service. Greg was very thorough, crystal clear, professional and knowledgeable. He went out of his way to provide us with the best he could offer. I cannot think of anything that could be improved on. Follow up was quick, no hidden fees or surprises. We love our new Tiguan and are looking forward to future business with Volkswagen Richmond Hill! More

Great Experience I just bought a 2015 VW GTI and dealt with James Chang. James was great, he stayed late, was a tough negotiator, but stuck to his word. I also dealt w I just bought a 2015 VW GTI and dealt with James Chang. James was great, he stayed late, was a tough negotiator, but stuck to his word. I also dealt with Samar regarding an extended warranty and she was excellent as well. So far it has been a great experience and would recommend booth individuals. Grant More

Excellent customer service I just picked up a new Passat on Friday. James was very professional and pleasant, no pressure to purchase at all. James and the manager Neil were gre I just picked up a new Passat on Friday. James was very professional and pleasant, no pressure to purchase at all. James and the manager Neil were great guys to know in the business. More

Excellent experience James is very professional . Just picked up a used truck James was the perfect sales rep , he even stayed late for me after his shift,to show me truck very professional and pleasa Just picked up a used truck James was the perfect sales rep , he even stayed late for me after his shift,to show me truck very professional and pleasant and no pressure at all on my decision , James and the manager Greg are great guys to know in the business . More

Best Car Buying experience In July 2017, I had been searching for a 2017 Jetta and had been checking out another VW dealership that was local to me. That dealership was hard nos In July 2017, I had been searching for a 2017 Jetta and had been checking out another VW dealership that was local to me. That dealership was hard nosed and would not budge from their price and were kind of snooty. A friend recommended RH VW and specifically Greg to me based on their own personal experience a month earlier. I met with Greg G. and within an hour we had an agreed upon price and the deal was made. My 2017 Jetta was delivered with all of the upgrades that I had requested, right on time. Greg is a no nonsense, excellent salesman with great supporting staff at the dealership including the sales manager and Sommer. More

The dealer did mistake in the paperwork but rectified later I recently purchased a vehicle from VW Richmond Hill. They did some mistakes in the paperwork but rectified later. So overall they are OK, you can wor I recently purchased a vehicle from VW Richmond Hill. They did some mistakes in the paperwork but rectified later. So overall they are OK, you can work with them. More

Excelence in sales service The sale service was exellent. The sale person who I was dealing was knowlegeable, helpful and resourcefull (it is kind of 'whatever it takes' type The sale service was exellent. The sale person who I was dealing was knowlegeable, helpful and resourcefull (it is kind of 'whatever it takes' type but toward custumer requirements) so it provided the car that I wanted. I highly recomend Voslkswagen Richmond Hill. More